Customer Ratings & Reviews
- Model:
- WA51A5505AV/US
- SKU:
- 6529810
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers praise the 5.1 Cu. Ft. High-Efficiency Smart Top Load Washer with ActiveWave Agitator for its cleaning performance, large capacity, and quiet operation. Many also appreciate its ease of use and the effective agitator. While some users found the spin cycle to be less than ideal, the overall experience has been positive for most customers. A few reported early reliability issues, but these were not widespread.
This summary was generated by AI based on customer reviews.
Amazing Washer!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I spent *months* researching my W/D purchase and this Samsubg set was the winner! Nothing gets clean in front loaders or agitator free top loaders. So, I went with this set and use deep fill and I agitate away. Out clothes, towels, and blamkets smell amazing agin!
I would recommend this to a friendBest…
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best washing machine I’ve had! Not only is it pretty, it has a large tub and is tech savvy.
I would recommend this to a friend- Pros mentioned:Cleaning performance
Dishwasher
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely beautiful and works well we love Samsung and best buy
I would recommend this to a friend Do not buy this machine!
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These machines are absolute garbage and will all end up polluting a landfill. Don't even consider buying one. On our 3rd identical Samsung washer in less than 2 years and all had issues either immediately or within the first year of use. Clothing damaged beyond repair. Samsung customer service useless and non-responsive even when accelerating to a manager. I am reaching out to Best Buy customer service today to see if they can intervene as Best Buy sells them. If that gets me nowhere the next step is a consumer fraud complaint. Zero stars should be allowed. This doesn't deserve even a 1 star rating.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Michele,
We understand your sentiments about your washer and would love to help you address them.
Please see the link below and hover down to "Clothes are torn, ripped, or shredded" for instructions on how to avoid damaging your clothes while washing them in your washer.
Laundry is stained or damaged after using a Samsung washing machine.
https://www.samsung.com/us/support/troubleshooting/TSG01108628/
We would be delighted to speak to you for further assistance. These are the platforms that you can reach in the future:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1146800508) to help our team pull up your information when you message us.
Thank you.
-Kimberly
- Pros mentioned:Cleaning performance
Washer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Cleans a lot better than the side mount machine
I would recommend this to a friend - Pros mentioned:Noise level
Great, not too noisy
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome set, beautiful color and washes like a dream. Not too noisy, good set.
I would recommend this to a friend - Pros mentioned:Capacity
samsung washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great washer so far holds a ton of clothes but is very deep so you need to be tall to use it
I would recommend this to a friend - Pros mentioned:Capacity
Excellent Samsung Washer.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So quiet, so strong and excellent capacity and look so happy with my washer upgrade.
I would recommend this to a friend Great washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Large (5.1 cu ft) with agitator is great for handling large loads. The agitator works well especially with the see-through top. Washer operates quietly and does a good job washing clothes. Recommend washer to anyone who washes bigger loads. Delivery personnel did a prfessional job in delivery and installation.
I would recommend this to a friend- Pros mentioned:Capacity
Love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Big loads. Less laundry. This washer can fit two whole stuffed baskets of laundry
I would recommend this to a friend Washer Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new washing machine!! The settings are perfect! Favorite washer yet!!
I would recommend this to a friend- Pros mentioned:Cleaning performance
Great washer
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer, cleans clothes awesome. Easy to read controls
I would recommend this to a friend - Pros mentioned:Capacity
Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome machine.. hugeeeeeeee.. use to take me multiple loads and this eliminates that
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Washer, we are happy that we can lessen your time doing chores with your new Samsung Washer. I am happy to welcome you to our family and thank you for choosing Samsung in your home. ^Brad
- Pros mentioned:Cleaning performance
Great set!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful set and works amazing! First time buying a new set.
I would recommend this to a friend Great Machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This machine is very good, has a large tub and cleans exceptionally well!
I would recommend this to a friend- Pros mentioned:Noise level
Samsung Washer machine
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung washer machine is really nice look and very quit and really energy saver.
I would recommend this to a friend - Pros mentioned:Ease of use
Washer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it it so smooth and easy to use stylish and never had a better washer
I would recommend this to a friend - Pros mentioned:Cleaning performance
Love it
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it, it works excellent it’s not loud and noisy it gets the job done
I would recommend this to a friend - Pros mentioned:Cleaning performance
Washing machine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good washing machine. Gets the job done good
I would recommend this to a friend - Pros mentioned:Ease of use
Dyer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works really well and can be used on a phone with samung
I would recommend this to a friend