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Customer Ratings & Reviews

Your price for this item is $699.99
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The comparable value price is $989.99

Customer reviews

Rating 4.5 out of 5 stars with 665 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers praise the 5.1 Cu. Ft. High-Efficiency Smart Top Load Washer with ActiveWave Agitator for its cleaning performance, large capacity, and quiet operation. Many also appreciate its ease of use and the effective agitator. While some users found the spin cycle to be less than ideal, the overall experience has been positive for most customers. A few reported early reliability issues, but these were not widespread.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 665 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love this item

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's awesome...use smart things so simple and easy to ise

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    We really like our new washer. Love how quiet and

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer is awesome and working fine. It is very quiet

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Very large

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new washer large capacity fast washing options

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome machine would recommend to anyone, thank you..

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Lonekitty, I am happy to hear you are enjoying your new Samsung Washer. I appreciate you recommending our product to others. We are thank you for choosing Samsung and being a part of our family. ^Brad Samsung

  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great so far no problems and the color is perfect

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Washer and dryer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work's well have not had any problems with it yet.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Annie Dew

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent... quiet and peace of mind, can relax njoy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this washer so much. This washer turned our terrible experience of having our old one break with clothes in it the day before we left for our vacation into a positive! It was quick to install and is super efficient!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought the washer before Black Friday and it was a really good deal. I haven’t found other offer better than this. And so far it’s the best washer I bought so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top loader heaven

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this to replace a three year old front loader high efficiency that never really got our clothes wet enough to clean. We absolutely love this washer with excellent cycle selections and the option to fill the tub. We immediately noted how our clothes were so much cleaner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price, clean clothes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works much better than the Whirlpool Cabrio that it replaced. Like the deep fill feature as it's very evident that HE washers might save water, but they don't clean well at all! Haven't set up the wi-fi capability yet, but all in all a great washer so far. Our clothes are noticeably cleaner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had other HE washers before and they didn’t seem to clean the clothes that great or leave a residue on black clothes. So far so good with this wash.

    I would recommend this to a friend
  • Cons mentioned:
    Spin cycle

    Rated 3 out of 5 stars

    Mr

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as temporary replacement until we get our new machine, this got stuck in a cycle for two and 1/2 hours after second use. However it has been working fine since

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Benf,

      Thank you for taking the time to leave us a review on one of our products.

      Should you need support in the future, please don't hesitate to reach out to us at www.Samsung.com or by calling 1-800-726-7864 (1-800-SAMSUNG).

      Thank you!

      -Angelica Samsung

  • Rated 5 out of 5 stars

    Great choice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this with the agitator and could not he more happy!! The spin cycle is quite. Im using less detergent than the other washer we had(maytag).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another awesome Samsung product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Massive capacity will accommodate the "big stuff". TONS of preset settings and endless possibilities for your own settings. Haven't used the app but that would add even more choices. By far the best washing machine we've ever owned.

    I would recommend this to a friend
  • Cons mentioned:
    Spin cycle

    Rated 3 out of 5 stars

    Not a good washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not wring clothes out enough. Leaves them way to wet. Poor choice of a washer

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Debbie, we are sorry to hear about the issues that you are having with your dishwasher. This is not the experience we expect for our customer's and we would like to get this resolved as best as we can. We would like to inquire further about your concern with your washing machine. Please reach out to us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1144052576) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Shay Samsung

  • Rated 5 out of 5 stars

    Strong effective washing machine

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The girls have been running this washer multiple times a day for 4 months straight without any issue. They do a lot of laundry and i had replaced two washers in 2 months. Happy with this work horse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice washer, we purchased as a package, very happy with it, installation and removal by Best Buy. All aspects of this purchase were handled professionally and on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been a month I have used it. The clothes come out clean. My only concern- clothes are not dry as expected from new machine- just due to rinsing. Also the delay wash is not easy to use. Overall recommend to my friends and family

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Was good but...

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was good but it just stop working after 4 months... we contacted geeks squad support and they refunded the money and we got another one let's see how it works... but the first one was good.

    No, I would not recommend this to a friend