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Customer Ratings & Reviews

Your price for this item is $629.99
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Customer reviews

Rating 4.5 out of 5 stars with 666 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers praise the 5.1 Cu. Ft. High-Efficiency Smart Top Load Washer with ActiveWave Agitator for its cleaning performance, large capacity, and quiet operation. Many also appreciate its ease of use and the effective agitator. While some users found the spin cycle to be less than ideal, the overall experience has been positive for most customers. A few reported early reliability issues, but these were not widespread.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 666 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Nice washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice washer, fast and efficient. Clothes are very clean.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Samsung products

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely worth the money. Large capacity and many selections

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT BUY - I really wanted to love this machine but the "smart technology" needs some work. This machine only adds enough water if you use the deep fill mode. If you try to wash something on the normal setting there is not enough water to wash your clothes. I tried every setting and still not working. There is not even an option to pick your own load size. Kinda defects the purposes of saving water if you have to wash everything on the deep fill mode. Sadly I will be returning this item.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi LeeannT,

      Thank you for choosing Samsung for your Appliance needs. We are saddened that you will return the product.

      We would love the opportunity to work with you in the future.

      Please visit www.Samsung.com or one of our partners to explore products that may better fit your needs.

      ^Rainly Samsung

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great Clothes Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer, cleans clothes very quickly and efficiently.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer!! Easy to use and recommend highly. Love it!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Investment

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet and easy to use. Installation teams was respectful and quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Huge capacity

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer has a huge tub and cleans exceptionally well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An Awesome and Super Speed Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love my new Samsung - 5.1 cu . ft. Smart Top Load Washer. I love the large tub capacity. I connected it to my home wi-fi as well as use smart things on my cell phone. It tells me when my wash starts and completed. I love it!! It is awesome and believe it is worth my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    But this

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great... installation was great. I would buy this again.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Love my washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new washer. Does a great job and runs so quietly.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Buen producto..

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No hace mucho ruido .. al estar lavando.. tiene buena capacidad

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great Buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, it was very user friendly! The color is amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Large capacity washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer with large capacity. Well worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Washing Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent ma hine, larger than expected. Absolutely love it!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m super impressed with the amount of room in this. I love it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect machine. So easy to use and the quality is perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with the new washer. It is everything that I was looking for. My only issue is the tub is so deep and I am too short sometimes to reach everything at the bottom. Simple solution...I got a stool!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Can fit much more in a load then my last one.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product for the money. Does more than expected

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced long time Maytag. Selected because of capacity

    I would recommend this to a friend