Customer Ratings & Reviews
- Model:
- WA51A5505AW/US
- SKU:
- 6529820
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers praise the 5.1 Cu. Ft. High-Efficiency Smart Top Load Washer with ActiveWave Agitator for its cleaning performance, large capacity, and quiet operation. Many also appreciate its ease of use and the effective agitator. While some users found the spin cycle to be less than ideal, the overall experience has been positive for most customers. A few reported early reliability issues, but these were not widespread.
This summary was generated by AI based on customer reviews.
New Dryer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just received and looks nice. Instructions are pretty simple to follow.
I would recommend this to a friendBest purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Using it with the app is awesome. I know when my loads are done without having to get up.
I would recommend this to a friendGreat washer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this washer.. the app is very handy and helps me know how to wash certain clothes.
I would recommend this to a friendGreat
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works wonderfully…. Worth every penny would recommend this to anyone
I would recommend this to a friendLove Samsung products!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer is not only beautiful, but does everything I need and more.
I would recommend this to a friendWasher
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it, it really is what we expected I would recommend to anyone.
I would recommend this to a friendAwesome pair!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Incredible washer and dryer! I’ve had it for a few weeks now. My wife and I absolutely love it!
I would recommend this to a friendgreat top loader
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Happy to switch back to a top loading washer. The faucet feature is a great addition
I would recommend this to a friendWashing machine
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best washing maching I ever had. I love the part that I can control and monitor from my phone.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there BkW9999, I am so glad you are loving your new Samsung Washer. I know how nice it is to be able to control the unit from your phone. We thank you for choosing Samsung and being a part of our community. ^Brad
Review
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best purchase I’ve made in awhile! Would definitely buy this again.
I would recommend this to a friendGreat washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer I bought in the set and really like all the settings and choices for each load ..
I would recommend this to a friendLaundry room update
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice color and features for the price. Large stainless drum also has a phone app
I would recommend this to a friendGreat value - love Best Buy Too
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this machine! The features allow you to tailor what you need done to perfection!
I would recommend this to a friendDemasiado buena
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Muy buen producto y me gusta su conección con el teléfono para manejarla desde el cuarto
I would recommend this to a friendEasy and Excellent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to understand the control panel. Machine is much better than my previous washer.
I would recommend this to a friendSo far so good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gets clothes clean. No problems so far. Several options for different cleaning modes.
I would recommend this to a friendBUY IT NOW
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They look amazing, work flawlessly and clean the best out of any washer I’ve ever owned.
I would recommend this to a friendThe best washer
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent washer, the best brand of the market I love it
I would recommend this to a friendFresh & Clean!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Syncs perfectly with my other Samsung products
I would recommend this to a friendHORRIBLE SERVICE AND HORRIBLE APPLIANCE
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have never been so disappointed in a product or the service I have received from Best Buy in my entire life. I recevied my Samsung washer in March 2022 and it is now broken. In Aug 2022 I reported it not working. The techician has been out 3 times to attempt to repair it but has been unsuccessful. It is now October and they still have not repaired it or provided me with a replacement. I was informed by the manager that I had to allow them the opportunity to fix it and if they could not they would replace it. Now I am unable to speak to a manager. I have gone to the store since I can not get anyone to speak to me over the phone. I still was told that the manager would call me back after waiting at the store for over an hour! The next day I still did not get a call but was sent an email after several emails from me, and was informed that a tech would be out on Oct 13, 2022! I have been without a washer for 2 months! The customer service is horrible. I will never buy another appliance or anything from Best Buy Ever. You do not value your customers! Total Tech and extra warranties mean nothing! I am one disheartened customer. And Samsung needs to stick with phones an not appliances. Please do not purchase this appliance! Very heartbroken Customer!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi There,
Let's get you assisted. We'd like to speak to you directly and get more information about your washer for better assistance.
Please feel free to get back to us the soonest via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145562171, to help our team pull up your information.
Have a great day!
^Chrystel