Customer Ratings & Reviews
- Model:
- WA51A5505AW/US
- SKU:
- 6529820
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers praise the 5.1 Cu. Ft. High-Efficiency Smart Top Load Washer with ActiveWave Agitator for its cleaning performance, large capacity, and quiet operation. Many also appreciate its ease of use and the effective agitator. While some users found the spin cycle to be less than ideal, the overall experience has been positive for most customers. A few reported early reliability issues, but these were not widespread.
This summary was generated by AI based on customer reviews.
Great
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product highly recommend Samsung and all their products
I would recommend this to a friendWifi AP is not working
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I reached out to samsung tech support and we found out that wifi on this machine is not working as we exhausted all steps. They told me to return or request for a replacement. So it took me couple of days to resolve but no luck
No, I would not recommend this to a friendBrand response from Samsung
Posted .We understand the importance of having an appliance we can remotely control, CEEJ. We'll gladly look into this for you!
You may contact our Support Team via the link below to speak with a live representative to better assist you.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Thank you!
-Angelica
Excellent value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works fantastic, could not be happier with the performance of this unit.
I would recommend this to a friendCancelled my order
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cancelled the order because I found the same with a better price elsewhere
I would recommend this to a friendWasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good washer and best buy employees did a fantastic job
I would recommend this to a friendnice washer
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice washer cleans cloths really good. load time is long.
I would recommend this to a friendThrilled
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent feeling to wish and dry at the comfort of your home.
I would recommend this to a friendWasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good service. I’m was very happy with the installation of my washer.
I would recommend this to a friendSamsung user
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For starters it's very quiet, and I love the quick was setting.
I would recommend this to a friendWasher
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this washer at the best price for its size and strength
I would recommend this to a friendLike it
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product at great value … very happy with its capability
I would recommend this to a friendSamsung Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still trying to figure out how to use my washer, overall good so far.
I would recommend this to a friendvery good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.no complaints. easy setup and works great!!!!!!!!!!!!
I would recommend this to a friendWasher and dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just as described. Perfect item. Delivery went smooth
I would recommend this to a friendHorrible balancing system
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m never buying a top loader again. Just about every other load gives an unbalanced load error and just keeps rinsing and repeating over and over wasting hundreds of gallons of water.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi DanO,
I can understand the additional cost that you will and may incur due to the unbalanced error. Let us help you with what you are experiencing.
I have shared a Samsung link below with the title Samsung washing machine won't spin or won't stop spinning. Each step has a troubleshooting guide that you may follow. Please complete all the steps in the link.
https://www.samsung.com/us/support/troubleshooting/TSG01000997/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, provide us with this number 1145121672, and it will help our team pull up your information.
Leo
The Coe’s purchase of our Samsung dryer!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service in delivery and service! Assistant with location!
I would recommend this to a friendLove this set
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love this set. It works amazing and is so sturdy
I would recommend this to a friendBest Ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product, comes with wrinkle free control…awesome product
I would recommend this to a friendSamsung Washer
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing unit, dryer option for low setting. Takes all wrinkles out.
I would recommend this to a friendGreat washer!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer with tons of features! I love using it!
I would recommend this to a friend