Customer Ratings & Reviews
- Model:
- WA51A5505AW/US
- |
- SKU:
- 6529820
Customer reviews
Rating 4.5 out of 5 stars with 665 reviews
(665 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers praise the 5.1 Cu. Ft. High-Efficiency Smart Top Load Washer with ActiveWave Agitator for its cleaning performance, large capacity, and quiet operation. Many also appreciate its ease of use and the effective agitator. While some users found the spin cycle to be less than ideal, the overall experience has been positive for most customers. A few reported early reliability issues, but these were not widespread.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Sharon Bija
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and I diffently recommend to friends . Oh did I say the price is great also.
I would recommend this to a friend- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Sets your heart to spin cycle
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not much to say, it cleans my chonies well. It’s got eleventeen hundred settings, it really only needs 3. Buying from bestbuy.com and picking it up at the store was easy as pie. The two employees that loaded it were quick and efficient. I unloaded and installed it myself. The wife and the girlfriend both prefer this over hand washing. They say it’s a nice upgrade. Careful, broads. Don’t make me test Best Buy’s return policy.
This review is from Samsung - 5.1 Cu. Ft. High-Efficiency Smart Top Load Washer with ActiveWave Agitator - Brushed Black
I would recommend this to a friend Rated 5 out of 5 stars
The best one!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love this washing machine. It's the best one we've ever had and we love the color, too.
This review is from Samsung - 5.1 Cu. Ft. High-Efficiency Smart Top Load Washer with ActiveWave Agitator - Champagne
I would recommend this to a friendRated 5 out of 5 stars
Nice modern washer.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice, modern washer. Lots of settings and options, customizable with the app. Cleans well too.
I would recommend this to a friendRated 5 out of 5 stars
Best Buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase, Fast Shipping and great Value. I'll Recommended
This review is from Samsung - 5.1 Cu. Ft. High-Efficiency Smart Top Load Washer with ActiveWave Agitator - Brushed Black
I would recommend this to a friend- Pros mentioned:Noise level
Rated 5 out of 5 stars
Smooth and quiet washer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just had this washer delivered, and it only took two loads on the first day to impress me. Compared to my old washer, this one is smooth, quiet, and no leaks. I like all the settings and look forward to using it for many years to come.
I would recommend this to a friend - Pros mentioned:Agitator
Rated 5 out of 5 stars
Samsung washing machine
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, definitely gets the clothes cleaning then the machines without the agitator. I love the slow close lid.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Mi nueva nena
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sorprendido para ser una lavadora digital es muy buena. La primera que me sale así. Pesa y lava según la ropa que eche.
This review is from Samsung - 5.1 Cu. Ft. High-Efficiency Smart Top Load Washer with ActiveWave Agitator - Champagne
I would recommend this to a friend - Pros mentioned:Capacity
Rated 5 out of 5 stars
Worth the cost
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this machine!! It holds so much, my giant comforter gets clean no problem
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Great, I am so glad to hear you are enjoying your new spacious Samsung Washer. Thank you for taking the time to share with us. We thank you for being a part of our Samsung community. ^Brad
Rated 5 out of 5 stars
Samsung top load washer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is a good washer and performed well in my belief, but being a top loader the drum is so deep my girlfriend had a hard time reaching the bottom to get clothing out so we had to return it and get a front loader. Also as these washers become ever so much more water saving efficient some of the settings won't let you adjust the water level which i found annoying. Otherwise I liked it.
This review is from Samsung - 5.1 Cu. Ft. High-Efficiency Smart Top Load Washer with ActiveWave Agitator - Champagne
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Moe
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product easy to use best money spent I would recommend it
This review is from Samsung - 5.1 Cu. Ft. High-Efficiency Smart Top Load Washer with ActiveWave Agitator - Brushed Black
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Laundry Room
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent machine very easy to use. Excellent purchase.
This review is from Samsung - 5.1 Cu. Ft. High-Efficiency Smart Top Load Washer with ActiveWave Agitator - Brushed Black
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Robbb
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great machine, great results in the wash; this is an excelent brand.
This review is from Samsung - 5.1 Cu. Ft. High-Efficiency Smart Top Load Washer with ActiveWave Agitator - Champagne
I would recommend this to a friend Rated 1 out of 5 stars
So so
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After having to call Samsung for a warranty repair after 1 day of use... it works great. Although this was not my first option. The previous Samsung washer i purchased i had to cancel since it was backordered for over 4 months. I was not aware that there was such a huge delay. I had to spend almost 200 more to get a different washer.
This review is from Samsung - 5.1 Cu. Ft. High-Efficiency Smart Top Load Washer with ActiveWave Agitator - Brushed Black
I would recommend this to a friendRated 5 out of 5 stars
Only thing I don’t like
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like both the washer and dryer I wish they had a better way to catch sediment just don’t like having to unscrew the hose
This review is from Samsung - 5.1 Cu. Ft. High-Efficiency Smart Top Load Washer with ActiveWave Agitator - Champagne
I would recommend this to a friendRated 1 out of 5 stars
Product recalled
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best buy will not tell you this ahead of time. I purchaesd one and after only 9 days i had an issue. When i called samsung the customer service rep told me that thus model was part of a recall.
I would recommend this to a friendBrand response from Samsung
Posted .Hello,
Thank you for bringing this to our attention. We'll make sure that this is handled accordingly by our experts and for further support, you may visit the website https://www.samsung.com/us/support or call 1-800-SAMSUNG.
Please provide us with this reference number (1145513732) to help our team pull up your information when you message us.
Thank you!
-Angelica
Rated 5 out of 5 stars
Highly recommend
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We are loving our new washer. My clothes smell cleaner than they ever have.
This review is from Samsung - 5.1 Cu. Ft. High-Efficiency Smart Top Load Washer with ActiveWave Agitator - Champagne
I would recommend this to a friendRated 5 out of 5 stars
Nice washer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Washes clothes as it was intended too. Very happy with it.
I would recommend this to a friendRated 1 out of 5 stars
1st and replacement didn’t work.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Problem after problem. Didn’t fill with enough water to cover clothes. Samsung was useless in advising what could cause this or advise how high water levels should be for various cycles. Then it would leak underneath so machine had to be replaced. The 2nd machine, again brand new, didn’t work at all.
This review is from Samsung - 5.1 Cu. Ft. High-Efficiency Smart Top Load Washer with ActiveWave Agitator - Champagne
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there! We appreciate you taking the time to leave your feedback. I understand that your replacement unit is not working and we would like to communicate further to see what assistance can be provided. We can be reached via any of the following using ticket number: 1143956972
Facebook Messenger:  http://m.me/samsungsupport or
Twitter:  https://twitter.com/messages/compose?recipient_id=18768513
Thank you for choosing Samsung. ^Nic
Rated 1 out of 5 stars
Broke in less than 10 Days
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was warned not to buy Samsung Appliances. I didnt listen…. So i learned the hard way. Very pretty set (washer and dryer) and made all sorts of cool noises. I think that is ultimately what drew me to purchase these. I first noticed that for a brand new washer i didnt feel like the cloths were any fresher or cleaner feeling/seeming than the 13 yr old GE set I replaced. Since this was an agitator free washer maybe that is? Well these were delivered on May 4th and broke on may 14th. Geek squad came on the 18th to repair and said the motor burnt out. Ok, lesson learned on why so many people including employees said DO NOT buy samsung appliances. 4 days later our NEW MAYTAG set was delivered and installed. Works amazing! Should have gone this route from the beginning.
This review is from Samsung - 5.1 Cu. Ft. High-Efficiency Smart Top Load Washer with ActiveWave Agitator - Brushed Black
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Sar810,
Thank you for choosing Samsung for your Appliance needs. It's sad to know that you no longer have the product, and we would love the opportunity to work with you in the future. Please visit www.Samsung.com or one of our partners to explore products that may better fit your needs.
Thank you, and stay safe!
Your Reference Ticket Number: 1144593875
-Angelica


















