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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1591 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers are pleased with the large capacity, quiet operation, and ease of use of this 5.2 Cu. Ft. High-Efficiency Smart Top Load Washer. Many appreciate its strong washing performance and the convenient smart features. However, some users experienced issues with the spin cycle and occasional balance problems. A few customers also noted the washer's depth as a potential inconvenience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 1,591 reviews
  • Rated 5 out of 5 stars

    Best Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Love Love this Washer and how well it works as well as when it tells me once it is done on my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went from Maytag to Samsung and so far I'm pretty impressed with this washer. Good value, fast, and quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Fits all of our clothes / Smart integration

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big enough to fit the entire familys week worth of load. Smart integration with Alexa announces once its done. Just perfect!

    I would recommend this to a friend
  • Pros mentioned:
    Washer performance

    Rated 5 out of 5 stars

    Twos a charm

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First one had a continuous drip of water in to the tub. It took about a week to exchange it. Replacement washer is working fine.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Baby laundry

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a good wash machine ! Easy to set up and not headache to operate

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This washer tackles it all!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best washer ever!! You can’t beat this washer with the built in water port and it’s amazing cleaning abilities. I love this washer and would buy it again 10/10 recommended! I have 3 boys who all play sports and it’ll take grass stains right out. I have a month old baby who spits up and this washer erases that as well. I’ve never had a better washer.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Washer performance

    Rated 5 out of 5 stars

    Great washer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good washer, runs pretty quiet, super large clothes capacity, turns 2 loads of clothes into one. Lots of special features and wash options, seems to clean clothes really well. Really like the fact I can wash bedding without having to jam it full. Really like the deep fill setting for washing blankets and pre soaking my dirty/greasy work uniforms. Very happy with this purchase, wouldn’t hesitate to buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Definitely recommend

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and love it.I really like the fact that it doesn't have a agitator so you can wash big items easier.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Best ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer. My old Samsung washer finally went out after like 8 years with daily use. Well worth the money

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A top of the line machine!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The machine is without a doubt one of the best I have owned, easy to operate with simple instructions, thanks BestBuy!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    This clothes washer works well & makes life easier

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very simple to operate and I am enjoying the app feature that lets me know when the cycle is complete.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Samsung top loading washer, 5.3 cu ft

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent high tech washer that provides superior cleaning of both colored and white clothes. Handled a heavy bedspread with no problem. Very quiet. Good on water conservation

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level, Washer performance

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Capacity is good for 4 member family, washes well given the multiple options and makes less noise

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      I appreciate you sharing your positive experience! I am so glad you like your new washing machine! You are the best! ^Shay Samsung

  • Pros mentioned:
    Capacity, Ease of use, Noise level

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very large and easy to use. I can load everything I need and get it so clean and soft. Really quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Washer performance

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Machine works very good. I liked it works together with drying machine and following progress through app.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Washer performance

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I previously had Whirlpool, which hasn't worked properly from the very beginning (even after two service appointments). The purchase, deliver, and setup by Best buy for this Samsung machine was fast and hassle-free. It is very quiet, does a very good job washing and wringing out clothes. The song at the end of the wash cycle is a bit long, but hasn't bothered us so far - kids love to dance to it :)

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    The best washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer has been such a great upgrade! I love how you can customize your wash cycle. Huge capacity

    I would recommend this to a friend
  • Pros mentioned:
    Washer performance

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love it !!!!!!!! Its way better then the one i just had and im gonna buy the matching drier soon

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    SAMSUNG BRUSH BLACK WASHER

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer has great capacity. Stylish make and also many cleaning features. GREAT CLEAN CLOTHES as a result

    I would recommend this to a friend
  • Pros mentioned:
    Washer performance

    Rated 5 out of 5 stars

    Best set so far!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1 month and my set is the best I have ever had. Still learning but I can actually say I enjoy doing laundry. Love the smart app feature letting me know the cycle is complete.

    I would recommend this to a friend