Customer Ratings & Reviews
- Model:
- WA52A5500AV/US
- SKU:
- 6529816
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are pleased with the large capacity, quiet operation, and ease of use of this 5.2 Cu. Ft. High-Efficiency Smart Top Load Washer. Many appreciate its strong washing performance and the convenient smart features. However, some users experienced issues with the spin cycle and occasional balance problems. A few customers also noted the washer's depth as a potential inconvenience.
This summary was generated by AI based on customer reviews.
Amazing washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far this machine has exceeded my expectations. I enjoy all the features it has to offer. Also has a massive load size. I definitely recommend this product!
I would recommend this to a friendWasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought with dryer and very happy with both. The washer determines the amount of clothes and adjusts accordingly. Like the extra features of setting number of spin cycles and soil level.
I would recommend this to a friendsamsung washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.washer is great! not much use out of the app but there are different cycles that you can download and use that don’t actually come with the washer itself. i’ve had it for a month & i really like it
I would recommend this to a friendNew appliances
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my pick of washer and dryer. It's the Best feeling, having appliances that do the best cleaning I never expected. Clothes come out just the way I want them too
I would recommend this to a friend- Pros mentioned:Capacity
Ok but noisy.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a nice large capacity but you have to do the deep fill on it. It is very noisy. I was surprised how noisy. It is in the kitchen that is next to the livingroom so it is hard to hear the TV.
No, I would not recommend this to a friendBrand response from Samsung
Posted .A washer is one of the vital home appliances that should work flawlessly, RoseB. Let us help!
Samsung washers are generally quiet; most noises are standard or easily corrected. Noises can vary and are hard to describe with words, so to identify the proper troubleshooting steps, you'll want to pick the noise in this guide that is most similar to what your washer is making, even if it could be a better match.
Samsung washing machine is noisy:
https://www.samsung.com/us/support/troubleshooting/TSG01001985/
Washing machine shakes & vibrates or is noisy:
https://www.youtube.com/watch?v=ywOrH59K9Rw
You may also check page 58 of the user manual for other recommended actions when the washer makes noise.
https://downloadcenter.samsung.com/content/UM/202301/20230103173239422/WA7300A-AD_UM_DC68-04037N-03_EN_MES_R.pdf
If you have further questions or inquiries, these are the platforms that you can reach in the future:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1145546224) to help our team pull up your information when you message us.
Thank you!
-Angelica
Great equipment
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it's a great equipment but the water pressure of the of the discharge hose is to strong for our plumbing. The learning curve kinda long for average users
I would recommend this to a friend- Pros mentioned:Capacity
Easily washes big comforters!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I could not be happier about this purchase. I read a review from another customer that said she could fit a king size comforter into the washer. That’s the biggest reason that I purchased this model and she is correct it will fit my biggest comforters and quilts. She did mention that the drum is so big and deep that she needs to stand on a stool to reach the bottom of the washer when taking her clothes out. I’m not that tall and she is correct I do need to use a stool but that is a small price to pay for this excellent washing machine.
I would recommend this to a friend Samsung washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the color!!! Extra bonus that it was on sale! Very quick installation with a professional team.
I would recommend this to a friendDont do it.
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m writing this review in November 2025 after buying this washer in February 2023, and it didn’t even last two and a half years. I spent extra money on it, and after doing more research, I realized I’m not alone—apparently a lot of people regret buying Samsung appliances, and now I understand why. The warranty is only one year unless you pay for an extended plan, which feels intentional. It’s like these products are built on a timer so you either pay for extra coverage or end up replacing the whole thing. I will not be a Samsung customer anymore.
No, I would not recommend this to a friend- Pros mentioned:Noise level, Performance
Best Washer ever!!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been using this washer for three months now and would still highly recommend it! It is quiet and efficient. Cleans clothes AND takes less time.
I would recommend this to a friend Owner
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best washer I’ve ever purchased. I really love the WiFi features that sends notifications once the washing cycles are completed.
I would recommend this to a friendLove this washer and dryer set
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing. My only complaint is the way the door comes. But you can actually reverse it if you take the time to do it. Definitely worth the $$
I would recommend this to a friendAwesome Washer!!! Simply the BEST!!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washing machine was delivered promptly and efficiently installed. Super fast and reliable Technicians with expertise to make your installation easy and worry free.
I would recommend this to a friend- Pros mentioned:Ease of use, Washer performance
Excellent new Samsung washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are very happy with our new washer. Easy to run with a selection to fit every need. Very different with the small amount of water used but efficient too.
I would recommend this to a friend Great buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washing machine is excellent! I would highly recommend it this brand and this machine to anyone that wants their clothes washed right.
I would recommend this to a friend- Pros mentioned:Noise level, Washer performance
Great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, washes the clothes great. Super quite and can even tell if it’s running unless your very close to it. Finish of the product looks outstanding.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Rep93, it is good to see you loving the look of your new Samsung Washer. We are ecstatic to welcome you to our family and thank you for choosing Samsung in your home. ^Brad
Samsung Washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Samsung watch is efficient and quiet. I love the Bluetooth connection. Where I can start the washer from my phone or be alerted when the wash is over.
I would recommend this to a friendSmart washer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this washer ...had a few different washers before this one and i can honestly say thos model is my favorite easy and effective in cleaning our clothes
I would recommend this to a friendMy new washer and dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sales experience was quick. The representative was polite and answered all my questions. The delivery was spot on very polite, respectful, and did a great job installing… Thank you.
I would recommend this to a friend- Pros mentioned:Capacity, Washer performance
Heavy duty washer
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful washer with multiple wash cycles. Very spacious and easily fits comforter. Clothes very clean. Love the stainless drum.
I would recommend this to a friend