Customer Ratings & Reviews
- Model:
- WA52A5500AV/US
- SKU:
- 6529816
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are pleased with the large capacity, quiet operation, and ease of use of this 5.2 Cu. Ft. High-Efficiency Smart Top Load Washer. Many appreciate its strong washing performance and the convenient smart features. However, some users experienced issues with the spin cycle and occasional balance problems. A few customers also noted the washer's depth as a potential inconvenience.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Capacity, Noise level
Almost big enough for a bus load
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very quiet, huge load handling, I filled it with bath towels for its first load and it worked great!
I would recommend this to a friend Adulting at it's finest.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As said in title, this machine is incredible and the convenience with the app make it so much better as well.
I would recommend this to a friendVery nice washer!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung has stepped up their washer nd dryer game over the years! This is a awesome washing machine! We love the smart features!
I would recommend this to a friend- Pros mentioned:Capacity, Washer performance
Replaced appliances
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchase to replace appliances lost during Hurricane Ida. Knew I need large capacity with 3 kids and two adults. Very large in size.
I would recommend this to a friend - Pros mentioned:Washer performance
Washer
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washing machine is fantastic and it also smart and use very little water.
I would recommend this to a friend - Pros mentioned:Ease of use, Washer performance
Nice Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice large , easy to use washer . Looks Good and even plays a tune when your wash is done !!!!
I would recommend this to a friend - Pros mentioned:Capacity, Ease of use
Great Upgrade!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super simple to use, nice large capacity. It is a well deserved upgrade! The quick wash is very convenient.
I would recommend this to a friend Great purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very quiet and energy efficient machine.The only thing different would be that a paper manual come with it.
I would recommend this to a friendWasher review
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my washer I'm getting ready to get the dryer for my new place
I would recommend this to a friendWashing Machine
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the machine almost 2 years ago and it's been amazing! No issues at all.
I would recommend this to a friend- Pros mentioned:Capacity, Noise level
Flawless
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would definitely recommend large capacity very fast wash his clothes excellent very quiet another Samsung win
I would recommend this to a friend - Pros mentioned:Performance
samsung washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excelent works really good ans fast and the color is really nice too and the price really good price
I would recommend this to a friend - Pros mentioned:Capacity, Noise level
Great Washer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a beautiful compliment to the dryer. Love the capacity and the quietness.
I would recommend this to a friend - Pros mentioned:Capacity, Noise level
Plenty of Room in This Washer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use, enough capacity to handle large loads. Quiet operation. The only thing I don’t like is that you cannot select a rinse temperature.
I would recommend this to a friend Great washer
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good washer, love the top load and would not buy a front load one. Great options for all types of loads.
I would recommend this to a friend- Pros mentioned:Noise level, Washer performance
Happy Wife
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washing machine made my wife very happy. This thing is very quiet and large does good job with laundry.
I would recommend this to a friend - Pros mentioned:Washer performance
3 Month old washer is not responding to any button
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Loved this washer until 3 days ago. Power button works but every single other button pressed just beeps and does not function. Eventually I get an AC6 Error code. Communication error within the washer. Spent an hour on the phone with Samsung service and they set me up with a repair service date. Two weeks away from now! Apparently I am not the one one with this issue and it seemed to be due to a firmware update that bricked the system. WOW! I tried all the fixes on the internet and none of that worked for me. Word is they have to come out and potentially replace some boards. Those boards are supposed to be on backorder. Another WOW from me! Did I mention this is washer is only 3 months old! I would have given the washer 5 stars until this happened. It is very import that Samsung corrects the issue quickly. I would stay away from Samsung products until this is resolved.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi RICH,
Thank you for your review. We understand the difficulty of the situation you are in since the washer is an appliance used regularly to clean clothes.
We always value customers who are keen to give us their reviews. I will sure to pass on what you have mentioned to our managerial team as we work on a firmware update within the next few days to resolve concerns regarding your washer.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, provide them this number 1144873791 and it will help our team pull up your information.
Leo
- Pros mentioned:Capacity, Performance
Washer Dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased a new home and bought the washer dryer bundle, appears to work great and looks good.
I would recommend this to a friend - Pros mentioned:Ease of use, Noise level
Best Buy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality & very easy to use. Very quiet & i love the fact that it can notify you by phone.
I would recommend this to a friend Perfect Family washing machine!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for large family. This is the largest capacity washer I have ever used. It helps cut the laundry time in half!
I would recommend this to a friend