Customer Ratings & Reviews
- Model:
- WA52A5500AV/US
- SKU:
- 6529816
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are pleased with the large capacity, quiet operation, and ease of use of this 5.2 Cu. Ft. High-Efficiency Smart Top Load Washer. Many appreciate its strong washing performance and the convenient smart features. However, some users experienced issues with the spin cycle and occasional balance problems. A few customers also noted the washer's depth as a potential inconvenience.
This summary was generated by AI based on customer reviews.
Samsung Washer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good washer for a great price on labor day. I like that it has a speed cycle to get done quick.
I would recommend this to a friend
Samsung Washer
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] Worked for the first year or so then started getting stuck and wouldn’t unlock
No, I would not recommend this to a friend- Pros mentioned:Washer performance
Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washing machine is the largest washer I ever had. It cleans very good.
I would recommend this to a friend my new washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the short time I have had this it has been great and the app on my phone is nice to know when things are done.
I would recommend this to a friend10/10 Recommend
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i love this dryer. i bought the set a few months ago and it looks so nice and works perfect.
I would recommend this to a friend- Pros mentioned:Capacity, Ease of use
Happy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had it month and it's great. easy to use and big enough to handle a confronter.
I would recommend this to a friend - Pros mentioned:Ease of use
We Love Our Samsung Appliances
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I specifically bought this machine because I knew this wouldn’t be on back order. Some say fools rush in, but I am so happy that I made this purchase. I love this machine. It’s fast and efficient. It’s very user friendly. It’s smart and cost effective. I am so happy to be able to use this machine to help run my household on a budget. Very glad that we were able to get the machines home and hooked up immediately.
I would recommend this to a friend - Pros mentioned:Washer performance
It washes but installed incorrectly
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washer cleaners clothes no complaints there, but delivery service wasn’t great, paid for haul away for the old one. They said truck was full And would be back the next day but never came. So we had to reschedule picking up the old one. The hot and cold water was installed on the wrong sides, took a week to notice hot water was being used instead of cold, so I had to fix that. Makes me question if I want to buy appliances from Best Buy again.
I would recommend this to a friend - Pros mentioned:Noise level, Washer performance
Nice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very quiet good cleaning just make the donut when you put in the clothes!!
I would recommend this to a friend - Pros mentioned:Washer performanceCons mentioned:Balance
Unbalanced washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall a good large washer. Works great and cleans well, however not so good for comforters. This was our problem with our previous front loader and now we are experiencing the same issue with this top loader. Looks like an easy balance fix but we need to wait for the technician to diagnose the problem.
I would recommend this to a friendBrand response from Samsung
Posted .Hi ESal,
Thank you for your review. Our sincere apologies that your washer come out unbalanced. I understand how important it is for you to fully utilize the washer's potential.
Do not wash different types of bedding (blankets, sheets, comforters/duvets) together. They can get unbalanced in the tub and cause poor spinning results.
Visit the User's Manual on page 30 to run a Calibration:
https://downloadcenter.samsung.com/content/UM/202207/20220715160302333/WA7300A-AD_DC68-04037N-02_EN_MES_R.pdf
The best laundry load size for your Samsung washing machine:
https://www.samsung.com/us/support/answer/ANS00080262/
The washing machine shakes, vibrates, or is noisy:
https://www.youtube.com/watch?v=ywOrH59K9Rw
Samsung washing machine is shaking:
https://www.samsung.com/us/support/troubleshooting/TSG01001016/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, give them this ticket number 1144845221, which will help our team pull up your information.
Thank you for being a valued customer of Samsung. Have a great day.
^Chrystel
- Pros mentioned:Performance, Washer performance
Awesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The advancement in washer technology is awesome. Clothes are clesner. Makes life better.
I would recommend this to a friend - Pros mentioned:Capacity
Samsung Washer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great large Capacity Smart Top load Washer. Love everything Samsung.
I would recommend this to a friend - Pros mentioned:Performance, Washer performance
Great washer!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer! Washes clothes thoroughly and time efficiently.
I would recommend this to a friend Me mom
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved it, it is a very good product, I recommend it to everyone.
I would recommend this to a friendExcellent choice
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The leasing options worked out perfect for us and the washer has been a blessing.
I would recommend this to a friendLove
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this washing machine! I love that i can see when my laundry is done by using the app.
I would recommend this to a friendSamsung washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am so in love with this washer!!!!!! I have no word to describe how happy I am. Thank you so much!
I would recommend this to a friend- Pros mentioned:Ease of use
Smart Washer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer is awesome! I love the smart feature and it is very simple and easy to use
I would recommend this to a friend - Pros mentioned:Noise level, Performance
Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Efficient and quiet good alternative to ge Maytag and whirlpool
I would recommend this to a friend If you like something good go to best buy.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works really good have no problem using it even my daughter's started washing the clothes themselves
I would recommend this to a friend