Customer Ratings & Reviews
- Model:
- WA52A5500AV/US
- SKU:
- 6529816
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are pleased with the large capacity, quiet operation, and ease of use of this 5.2 Cu. Ft. High-Efficiency Smart Top Load Washer. Many appreciate its strong washing performance and the convenient smart features. However, some users experienced issues with the spin cycle and occasional balance problems. A few customers also noted the washer's depth as a potential inconvenience.
This summary was generated by AI based on customer reviews.
Samsung top feed washing machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only had this for a short time but it has worked well with all of the heavy duty cleaning jobs that we have put into it. I also like the way you can have the top open for adding clothes while its filling with water.
I would recommend this to a friendGreat Machine!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great machine! - Large Capacity is wonderful - fits my king size bedding just fine - Love the "Deep Fill" option. Love glass top door, I can pause and manually sink my fleece tops if needed. Overall - no complaints!
I would recommend this to a friendI love this washer really energy efficient.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this washer really energy efficient. Those how much water to put in. Has a mind of its own. I love the smart controls. From my iPhone. Would recommend this washer.
I would recommend this to a friend6 months later and need a repair already
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchase my machine in March 2022 and it’s Sept 2022 and I need a technician out already due to a computer error on the machine. I have to have my panel board replace. Would so buy another Samsung most likely not after this experience
No, I would not recommend this to a friend- Pros mentioned:CapacityCons mentioned:Spin cycle
Samsung 5.2 top load washer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m disappointed because the spin cycle, even on the highest speed, doesn’t do a good job. The clothes come out a lot wetter than my last Samsung washing machine.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello, I can certainly understand how important it is to have your washing machine working as designed. I am here to help. I have attached a link to a troubleshooting guide that may help with your concern on your washing machine (https://bit.ly/3IeRyXi). If the issue continues or you have any additional questions or concerns please contact us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1144085243) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Shay
Samsung Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm still learning all that it does but I love it. The only set back is I'm 5'3" and need a stool to reach in to get some of the clothes. I think it would great if it came with a pull out stool but I still love the washer.
No, I would not recommend this to a friendGreat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excelente for bigger loads, self cleaning feature is great especially between washing work clothes and baby’s clothes,it’s very quiet yet washes clothes with such power . Overall my best purchase highly recommend
I would recommend this to a friendSamsung Large Capacity Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I Love my new Samsung Washing Machine! Cleans my clothes without putting wear and tear on the item! I can now wash my Large Bedding in this machine and not have to bring them to a laundry service!
I would recommend this to a friendWashing machine
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a great machine I love that it allows for big loads. I just wish that it was easier for me to understand how to turn on the heat and the cold water. Otherwise the equipment is perfect
I would recommend this to a friendWasher/Dryer +Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tom L. and Tommy were incredibly helpful and considerate! They even volunteered to help me another appliance not part of the order/delivery. I could not have asked for a better experience, Thanks!
I would recommend this to a friendSamsung Washer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality and well built washer. The speed wash is a great addition as well. Modern finish but is just as effective at cleaning and sanitizing laundry which is the key use for this.
I would recommend this to a friendGreat value!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good! Bought this machine one month ago for a family of 4. Cleaning ability is as advertised, quiet operation and efficient energy use. Priced much lower than comparable products
I would recommend this to a friendWonderful washer
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new washer especially the little water faucet feature for pretreating. It is fast and you can set it wash from your smart phone. It was a great buy from Best Buy! LOL!
I would recommend this to a friendGreat washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it new and easy to use. Last washer I was only able to wash one blanket at a time. This one I washed three it self balanced and it spins out more water for less time in dryer.
I would recommend this to a friendBells and Whistles
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very impressed with all the bells and whistles on my new washing machine. It has been several years since I purchased a washing machine and I look forward to getting many years of use.
I would recommend this to a friend- Pros mentioned:Washer performance
Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the size. Not happy about the moisture buildup on the lid after every wash. Also concerned about the turning mechanism grinding sound.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello, we understand your concerns and we are here to help. Here is a link to an article that may help with your concern on your washing machine machine making noises (https://bit.ly/3JM2htQ). If the issue continues or you have any additional questions or concerns please reach out to us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1144051995) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Shay
A Wonderful Discovery
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchase this Samsung Washing machine and Dryer and it is excellent. It has great features like deep wash and Dryer with quick dry setting. I am enjoying my new appliances.
I would recommend this to a friendSamsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with my purchase. The washer is very quiet and wash my cloth pretty good. The dryer is also very good in his it dries. The dryer is a little loud when it starts but get quieter as it goes through the dry cycle.
I would recommend this to a friendBig washer does the job
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice Washer that does the work and big space enough to do the loads for the whole family. Very capable washer I would recommend to those who are looking for a washer
I would recommend this to a friend- Pros mentioned:CapacityCons mentioned:Spin cycle
Not a fan
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a fan. It is a large washer but it won’t spin and will give a UB error if you have the washer even half full.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Momof2,
We appreciate your review of your overall experience with your Samsung washer, and we'll be glad to share a troubleshooting guide for the washer not spinning and having an error code.
Samsung washing machine won't spin or won't stop spinning:
https://www.samsung.com/us/support/troubleshooting/TSG01000997/
The washing machine displays an error code:
https://www.samsung.com/us/support/troubleshooting/TSG01002001/
To better assist you and to collect more details, please reach us with the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
You may provide this reference number (1145019314) to help our team pull up your information.
Thank you for choosing Samsung. Have a great day.
-Trisha-