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Customer Ratings & Reviews

Your price for this item is $699.99
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The comparable value price is $989.99

Customer reviews

Rating 4.5 out of 5 stars with 1185 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are enthusiastic about the large capacity, quiet operation, and effective cleaning performance of the 5.2 Cu. Ft. High Efficiency Top Load Washer with Activewash. Many appreciate its ease of use and the overall size, allowing them to wash larger loads. However, some users experienced issues with the lid staying open, the spin cycle's effectiveness, and the washer's balance. A few also noted concerns about the absence of a center agitator and the product's long-term reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 1,185 reviews
  • Cons mentioned:
    Spin cycle

    Rated 2 out of 5 stars

    Disappointing for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The spin cycle leaves the clothes pretty wet which means longer drying times, and stress on the clothes in the dryer. It looks like there are lots of options but they lock out leaving fewer choices. Some options don’t allow a high spin option

    No, I would not recommend this to a friend
    • Brand response from MrSamsung
      Posted .

      Hi Mary, we understand your concerns with the top load washer. Please fill out the form on http://smsn.us/SamsungSupportUSA and our Social Media team will be happy to look into this. ^Rosi Samsung

  • Pros mentioned:
    Ease of use, Noise level

    Rated 4 out of 5 stars

    Nice Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice easy to use washer. Also very quiet. Love all the different features it comes with.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Quiet large capacity washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer has an amazing capacity, no agitator, and is amazingly quiet!!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    So Easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is huge and the buttons on top are easy to read and you know just what to push for the kind of load you are doing. Of course ( in my opinion) this like everything else electronic is a little high priced for my liking but after having bought it, I have no regrets. I definitely have less loads to do because I can do so many clothes at once without overloading it.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Works great. Pretty quiet.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Pretty quiet. Like the active wash and quick cycle.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Love this washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer. Large capacity and efficient. So many cycles to choose from even express wash.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great Appliance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performance is awesome on this washer. Excellent features and great looks. No problems so far

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Washes great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Happy with this washing machine. It washes great and I love that it's large capacity!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Easy to work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to work, very quiet but you have to be kinda tall to get all the laundry out

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Really nice washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really easy to use and and set up. There is a lot of cool features to use.

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 2 out of 5 stars

    So Far So Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd Samsung washer in less than a year. I hope this one will work. The first one wouldn't turn on, the 2nd lasted 4 months before it was recalled. The electrical panel on that one went out as well. I have had the new washer for a month. So far it is working well. I have several other Samsung products that work. I am unsure about their washers and dryers now. I will probably not buy another Samsung washer.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Very nice. Huge capacity.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge capacity. You can wash all of your clothes on 1 wash. It's very very quiet. I love it.

    I would recommend this to a friend
  • Cons mentioned:
    Agitator

    Rated 4 out of 5 stars

    Better than a front loader washer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using my new Samsung top loader washer for about a month now and I wish I would of switched to a top loader earlier. The only bad thing I would say is I'm not sure if we should of got one with the tall agitator because some pants we are noticing some soap residue left on them after the wash. Even with that we love the top loader over the countless issues we had with our front loader over the years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect XL size washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer and super large tub. I have to get on my tippy toes to reach the bottom but I can do a weeks worth of laundry in two loads easy and we are a family of 5!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Excellent washer and very quiet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy with the washer. Its very quiet and cleans the clothes. Love the new style.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this machine when my other one went out. The first thing is I got it because it was on my member discount page. The first impression was it look wonderful in my house and my wife loved it. My wife uses it the most and she finds it better than my old front loader washer. She rates it a 4 star so I'm giving it the same rating. I would purchase again if possible.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    LOVE!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my washer dryer set. They are super big and can handle tough loads. I’ve been cleaning everything since we moved because I worry about stuff getting into boxes, and this thing has not slowed down one bit. It sings when a cycle is complete, I couldn’t be happier. The sink feature is amazing and I love how quiet the spin cycle is. We can run it and night and actually sleep through a wash cycle.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 4 out of 5 stars

    Samsung washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s nice big capacity! Quiet and just overall a great purchase in my opinion.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Good Choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and pleasantly surprised with wash options. Haven't had a chance to use integrated sink portion but like the convenience. Make sure you have clearance overhead as if too far underneath cabinet will hinder the ability to raise the top load door to open position. Had to make adjustments to get to right distance from wall and deal with overhead cabinets in the laundry space.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Best washing machine yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has been a great product does large loads and controls are super easy to figure out

    I would recommend this to a friend