Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $899.99

Customer reviews

Rating 4.5 out of 5 stars with 2254 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers love the large capacity and quiet operation of this 5.2 Cu. Ft. High-Efficiency Top Load Washer with Steam and Activewash. Many appreciate its effective cleaning performance and ease of use, along with the various features it offers. However, some customers have reported issues with the washer's reliability and spin cycle performance after a period of use. The large tub size is a frequently cited positive aspect.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 100 Showing 1,981-2,000 of 2,254 reviews
  • Rated 5 out of 5 stars

    Ok

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok so far...second unit in less than two years..fingers crossed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great system

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this item. The only thing that annoys me is the jingle it plays when its done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great has tons of room and works well with getting your clothes clean

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second time I've bought this and it is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice top loader

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice top loader washes really good highly recommended

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Super great at washing the clothes

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washing machine works like a charm, and I have no problems with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer from Samsung

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the built in sink, steam cleaning and quiet running this is the perfect washer.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No way to level this Washing Machine

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I see no Leveling Bubble at the Bottom of the SSteel Vertical Drum in my machine and no horizontal lines to use for leveling!!!! I asked your Geeks Dept for answer and I am waiting patiently!!! Four days & counting! I cannot use it YET!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there! This link (https://bit.ly/35OIpVg) can walk you through how to level your washer. ^Jecca Samsung

  • Rated 5 out of 5 stars

    Samsung washer

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, favorite I have ever owned. Good purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. We returned the Maytag. I would definitely recommend this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washing machine works great , couldn’t be happier with the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washing machine

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product overall definitely would buy again!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer machine NICE

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice washer Older model but new . Seems to be working great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my laundry now, the shipping day is at time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung best of the best !!! You didn’t find something better!!!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Fantastic news! Thank you for being the best part of Samsung. ^Lo Samsung

  • Rated 4 out of 5 stars

    great washer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this top load washer. Gets the job done!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      You love this washer, and we love this review! Thank you for being a part of the Samsung family, Vero. ^Lo Samsung

  • Rated 5 out of 5 stars

    Great washing machine great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, I would recommend it to anyone because it's a great product...

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not happy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Mom purchased this washer for me and it’s too deep for a 5’2” person to get laundry out unless you use a step stool. It also seems to tangle clothes up no matter what you do. And finally, it also keeps water in the machine outside the drum, so I’m having Geek Squad come out.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers.

      To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day.

      Reference Ticket number:
      1144730482

      ^^Ross Samsung

  • Rated 5 out of 5 stars

    Great Installation!

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed with no problems. Highly recommend BestBuy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent washer

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good overall washer. Fast delivery. Good price. Rec

    I would recommend this to a friend