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Customer Ratings & Reviews

Your price for this item is $899.99

Customer reviews

Rating 4.5 out of 5 stars with 2254 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers love the large capacity and quiet operation of this 5.2 Cu. Ft. High-Efficiency Top Load Washer with Steam and Activewash. Many appreciate its effective cleaning performance and ease of use, along with the various features it offers. However, some customers have reported issues with the washer's reliability and spin cycle performance after a period of use. The large tub size is a frequently cited positive aspect.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 2,254 reviews
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Good washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the color of the washer. Washed a king size blanket and dried it with no problem

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Quiet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is very quiet and I hardly know when it’s on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High Efficiency

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok so I was skeptical at first .. my clothes weren't getting clean like I thought they should ... I started researching and you have to use High Efficiency (HE) detergent in HE washers!!! They will not work properly if you don't!! It will tear your machine up .. overall I am in love with it!!! Hands down the best machine I've ever purchased!!!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comes with big book of instructions, but love how clean the clothes come out the washer

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Big capacity

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great capacity with built in sink, lots of great wash options!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased first home and is pretty much my dream washer. Huge loads washed deeply in no time!

    I would recommend this to a friend
  • Pros mentioned:
    Washer size

    Rated 4 out of 5 stars

    Easy to install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washing drum is huge. Love the prewash tub. Great washer for the $

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Efficient AND Good Looking!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a beautiful and streamlined appliance. Still can't believe it doesn't have an agitator, but it cleans so well. One issue: VERY deep barrel. I am 5' 3" and can't reach the bottom of the drum to remove clothing -- need a stepstool for this. This will get old. Think you would have to be 5' 6" and taller to be comfortable with this configuration.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for your feedback, Lulu. We're proud to have you as a valuable member of the Samsung family. ^Lo Samsung

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and very efficient washer. Would recommend it to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Large Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is GREAT for our extra large loads! Everything comes out fresh.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer. It’s easy to use and get my clothes very clean.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Washer size

    Rated 5 out of 5 stars

    Perfect for someone with lots of laundry

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the size of this wash machine. The tub is large enough for my comforters and large loads of dirty laundry. I read reviews that it may not clean laundry well, but all my clothes have come out clean. I am very happy with my purchase

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet and efficient. Washes comforter nicely spins it almost dry

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Washer size

    Rated 5 out of 5 stars

    Huge capacity, but not for short people

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is so much bigger than my old one and works great. My only warning would be that if you are short or have short arms, then you will not be able to reach the bottom of this thing to get the wet clothes out.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product like how easy it is to use, and really like the black color.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      It's wonderful to hear that you've found a washing machine that's such a great fit for you. Thank you for taking the time to share your feedback with us. ^Lo Samsung

  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Clean Clothes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been using and older washer that came with our house when we bought it. We just though our clothes were getting clean, until we purchased this new washer. Now I KNOW they are getting clean, the difference between the old washer and this on is night and day. It is also way more quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and easy to use. Love all the different settings .

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only had it for less than a week but it seems to be working well enough.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Fabulous! Thank you for the 5 Stars, Klajdkdnem. ^Lo Samsung

  • Rated 5 out of 5 stars

    Buy it

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Washer, we also bought the matching Dryer and they both have a plethora of settings that make the set worth the money. We will be Samsung fans for life thanks to this set, a must-have.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great machine!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. I didn't realize how band our other machine (that was only 4 Years old) washed our clothes until I did our first load in this machine. The clothes felt and smelled so much nicer. And it definitely made our whites brighter right away! I love all the wash options and I don't know why others say it doesn't get all your clothes wet because if you're concerned it isn't getting enough water the sink spout can also fill the drum with additional water. The only thing I would say is you will need a stool to get the clothes from the bottom if you're short. That doesn't bother me though because I would rather be able to do larger loads so I love how deep it is, fits our very fluffy king comforter easily.

    I would recommend this to a friend
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