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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 2254 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers love the large capacity and quiet operation of this 5.2 Cu. Ft. High-Efficiency Top Load Washer with Steam and Activewash. Many appreciate its effective cleaning performance and ease of use, along with the various features it offers. However, some customers have reported issues with the washer's reliability and spin cycle performance after a period of use. The large tub size is a frequently cited positive aspect.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 2,254 reviews
  • Pros mentioned:
    Ease of use, Washer size

    Rated 5 out of 5 stars

    Huge capacity, but not for short people

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is so much bigger than my old one and works great. My only warning would be that if you are short or have short arms, then you will not be able to reach the bottom of this thing to get the wet clothes out.

    I would recommend this to a friend
  • Pros mentioned:
    Washer size

    Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pay for what you get for. Excellent huge washer. Can never go wrong with Samsung

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    What a Smell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The machine is great and performs quite well. Big enough for thick queen size comforters. The clothes come out real clean and what a smell, delicious. If you are 5' 10" you don't need a small step stool to reach the bottom of the machine, otherwise you do.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      It's fantastic to hear that this washer is meeting all your needs and exceeding your expectations. Thank you for choosing Samsung. ^Lo Samsung

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    is easy to manage really easy to read the instructions is clearly

    I would recommend this to a friend
  • Pros mentioned:
    Washer size

    Rated 5 out of 5 stars

    Washer and Dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I love my new wonderful washer and dryer. They fit in the space very nicely in my home.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Washer size

    Rated 4 out of 5 stars

    Fancy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far ,excellent. Maybe a bit too large for the two of us. Huge tub,very deep,requires some deep bending to get the clothes out. Plenty of gadgets,some we probably won't use.Clothes have benn coming out great.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Good washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    washer does great job, has a lot of features. Big tub

    I would recommend this to a friend
  • Pros mentioned:
    Washer size

    Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with this purchase and would recommend to a fiend!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great machine!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. I didn't realize how band our other machine (that was only 4 Years old) washed our clothes until I did our first load in this machine. The clothes felt and smelled so much nicer. And it definitely made our whites brighter right away! I love all the wash options and I don't know why others say it doesn't get all your clothes wet because if you're concerned it isn't getting enough water the sink spout can also fill the drum with additional water. The only thing I would say is you will need a stool to get the clothes from the bottom if you're short. That doesn't bother me though because I would rather be able to do larger loads so I love how deep it is, fits our very fluffy king comforter easily.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Washes my clothes!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far does a great job of getting my clothes clean.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very good design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than front loading washers, This machine performs well and is simple to use.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Teredon! That's fantastic to hear! Everyone wants their appliances to perform well and be easy to use. Thank you so much for choosing Samsung. ^Shifa Samsung

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Perfect washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not want front load washer and this is a top load with large capacity. A perfect washer.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the color. Works as well as expected. delivery was great.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    This washer is huge!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not only is this washer huge, it works great!! I have had a front load washer for years now and was hesitant to go back to a top load. Boy am I glad I did! It's bigger and does a better job washing clothes. My king size comforter washes up nicely! So happy with this washer

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Holy smokes!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am in love with this washer! What used to take 2-3 loads now fits in 1. With a family of 6, we do laundry almost everyday. This has made everything so much easier. The sink is handy for those quick rinses and my husband’s favorite feature! Great product!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    love the big tub and the sink for delicates

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the big tubs fits all my comforters and quilts in

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Washer size

    Rated 5 out of 5 stars

    DeepTub and a lot of wash cycles

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super deep tub. Can’t reach bottom of it (have to get a step stool to get the things in the bottom). Can wash very large loads with ease. Plenty of cycles including a waterproof cycle - I used it to wash my shower curtain liner.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    I am loving it waiting for the matching dryer to b

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving it big enough for my bedding to wash w/o being crowded.

    I would recommend this to a friend
  • Pros mentioned:
    Washer size

    Rated 4 out of 5 stars

    Lots of great features

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice deep tub with lots of settings to choose from.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Best Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THis has been the best purchase. It holds so much and works so well. We LOVE IT!

    I would recommend this to a friend