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Customer Ratings & Reviews

Your price for this item is $899.99

Customer reviews

Rating 4.5 out of 5 stars with 2254 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers love the large capacity and quiet operation of this 5.2 Cu. Ft. High-Efficiency Top Load Washer with Steam and Activewash. Many appreciate its effective cleaning performance and ease of use, along with the various features it offers. However, some customers have reported issues with the washer's reliability and spin cycle performance after a period of use. The large tub size is a frequently cited positive aspect.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 2,254 reviews
  • Pros mentioned:
    Washer size

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very clean and the added tub is very handy I like it

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Good washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good washer very quiet, and smart. It was a good buy

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great machine!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking machine and very quiet. Easy to install!!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Love the options

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only had this washer for a month but I am pleased with how nicely my clothes look after being washed. I told the salesman I wanted a washer large enough for a queen sized comforter and blankets. Well it is large enough but what I didn't consider was my 5'3 height so with that being said I do need a step stool to reach the bottom of this unit, however it is worth it. I had a front loader before and was not happy with it. This is like a front loader without the seals that become stinky and mildewed. One added feature however to this top loader is the middle part of the drum has a retractable agitator feature that raises up when washing your clothes that the front loader doesn't have and it gets your clothes cleaner in my opinion than the front loader. Praying that I get the longevity of product that I had of the one I replaced.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    GREAT!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to have this Samsung Washer in my home. Works great!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great!!!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this washer 5 months ago after mine went out and I love it! It can wash a lot of clothes! I love that it doesn’t have that spinner in the middle. The detergent location is very discreet. It’s easy to keep it clean. I love this washer. Only one negative thing, and it’s not really negative…I’m 5’3….so it’s definitely a long way down to reach for my clothes! Lol. I just bought a lil step stool to solve that problem. And also, I didn’t want to get the protection plan, but when I thought about it, I spent 250 dollars for a repair man to fix my last washer and it still went out…so I think the protection plan is worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Fantastic washer !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love love love it! I purchased this because of the recall Samsung had done on the older models and what a wonderful upgrade ! Love the wash bowl too how convenient ! Great for soaking and the steam setting is awesome too ! And it's quiet !!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal on great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even tho we had to wait 4 weeks for washer to be delivered, We were kept well informed by emails about date and time. Everything was as promised and well done by very professional delivery team. Washer does everything it was expected to do and more so we came back to Best Buy and bought matching dryer. Only waited 4 days for delivery so we now have outstanding pair of Samsung appliances. Very pleased!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Does what it needs to do. Best washer I've ever had.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from older washer. Holds more clothes and gets laundry done quicker.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working great, easy to operate although its been only a month. Looks great too

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Black Stainless Beauty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer! Great cycle features and tons of room! Would recommend to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Washer size

    Rated 5 out of 5 stars

    great size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is exactly what i was looking for , perfect size and excellent machine

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Sounds like the perfect fit for you, stefany! Thank you for taking the time to tell us what you like about your new Samsung washer! ^Shifa Samsung

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Fancy Washing Machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this washer. It's quiet while running and sings to be when it's done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great washer. Has a lot of high end features

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Great Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer can handle larger loads and king size comforters

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you Jeff for leaving such a great review. Welcome to the Samsung family. ^Shifa Samsung

  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this washer for about a month and I love it!! Let me just say I’m 5’8” and have to get on my tippy toes to get everything out of it. Therefore, it’s not for short people!! Lol

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Love this washing machine!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient machine! Highly recommend this washer!

    I would recommend this to a friend
  • Pros mentioned:
    Washer size

    Rated 4 out of 5 stars

    Quality unit with large capacity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washing machine is perfect for our ever growing family of 6.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Nice and big

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer is a large capable of doing comforters and other large items

    I would recommend this to a friend