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Customer Ratings & Reviews

Your price for this item is $899.99

Customer reviews

Rating 4.5 out of 5 stars with 2254 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers love the large capacity and quiet operation of this 5.2 Cu. Ft. High-Efficiency Top Load Washer with Steam and Activewash. Many appreciate its effective cleaning performance and ease of use, along with the various features it offers. However, some customers have reported issues with the washer's reliability and spin cycle performance after a period of use. The large tub size is a frequently cited positive aspect.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 2,254 reviews
  • Rated 5 out of 5 stars

    Anther great Samsung Product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Samsung Washers and Dryers. I was really happy they made it in the black stainless and also that it was a top loader. The top loader does make the clothes ring and tie together a bit but that's the nature of having a top loader. The product does what it has to while looking god at the same time.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Perfect for a large family

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet and easy to use. It is a big unit, a perfect for a family of 6. My wife is 5 ft 4-inch tall, therefore, it's hard for her to reach at the bottom of this washer.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Love this washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a great job. I really like the steam/sanitize and self-clean functions

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and quiet, no more error codes. It works like a charm

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new washing machine! It has all of the features I wanted plus the hand wash feature. I wanted the black stainless but the same model in white was less expensive elsewhere. At Best Buy I found the black stainless for less than the white. I think it is gorgeous and fulfills my washing machine needs.

    I would recommend this to a friend
  • Pros mentioned:
    Washer size

    Rated 4 out of 5 stars

    Nice model

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice color and the perfect size for my new house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The whole shopping experience was great from start to finish. Store personnel were very helpful in providing information regarding the available purchase options. Write up of the order was a very straight forward process and was completed with little delay or issues. Scheduled delivery of the product was completed as promised and was handled by experienced installers.

    I would recommend this to a friend
  • Pros mentioned:
    Washer size

    Rated 5 out of 5 stars

    Beautiful washer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is beautiful and very spacious. Love it

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Samsung is excited to know that we have exceeded your expectations with our sleek design and ample capacity without having to sacrifice a powerful performance. Thank you for being a loyal Samsung customer! ^Cat Samsung

  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 4 out of 5 stars

    Great washing machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old washer went out was a whirlpool and saw this one thought it looked good and liked the features. Been using for a year and it holds a lot of clothes, no problems, cleans good really like this machine.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great washer so far! Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything about this washer. All the features are easy to navigate

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working great. Does the job rather good and much lower noise.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the quiet running and the many wash cycle choices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gets the job done!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is great! I love the soaking sink, the water from the sink does not sit in the bottom of the drum. There are so many different settings to choose from. I would recommend getting the set, with the dryer. The amount you can wash in one load cannot be handled in an older dryer; it would take 3 times to dry something.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent Washer

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All in all I am satisfied with this washer. I have noticed that with large loads, the rinse doesnt seem to always be that great and there may be some cat hair, etc left behind, but I have never had a top loader, so that just might what happens when draining.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Love It! Especially the washboard!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer. It's so quiet and the settings are easy to use which takes the guesswork out of things. The only issue I have is how deep it is... I'm 5ft so I have to use a footstool to get all the clothes out but no biggie!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Perfect size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good size unit for a family of 6, unit is working great!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Love sink feature..

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price.. Very quiet cycle and clothes clean..

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer very easy to use and very energy efficient

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      That's great to hear, Jer3! We hope you continue loving the washer for many years to come. ^Mae Samsung

  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Great machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with this washer it cleans the clothes great and the sink is great also I didn't think I was going to use it as much as I do ,great with the baby clothes when he gets his food stains very happy and pleased

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Does a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is amazing it even fit my king size comforter. Love it

    I would recommend this to a friend