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Customer Ratings & Reviews

Your price for this item is $899.99

Customer reviews

Rating 4.5 out of 5 stars with 2254 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers love the large capacity and quiet operation of this 5.2 Cu. Ft. High-Efficiency Top Load Washer with Steam and Activewash. Many appreciate its effective cleaning performance and ease of use, along with the various features it offers. However, some customers have reported issues with the washer's reliability and spin cycle performance after a period of use. The large tub size is a frequently cited positive aspect.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 2,254 reviews
  • Pros mentioned:
    Washer size

    Rated 5 out of 5 stars

    Modern controls, great size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controls are modern n easy to operate. Great size.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new washer and dryer! Every easy to use!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Great capacity

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good but I have only had it for a short time. Hugh capacity! It is very deep . Easy to use but haven't used the steam/ prewash option.

    I would recommend this to a friend
  • Pros mentioned:
    Washer size
    Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    ONLY LASTED 3 1/2 years!!! BUYER BEWARE

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    liked the idea of this large washer. it lasted me only 3 1/2 years after only using approved he detergents and never over filling it! Never even warned me of anything, didn’t throw a code- just quit spinning. How disappointing!!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello jennifer,

      Thank you for reaching out. We appreciate you informing us that your Samsung washer has just stopped spinning. We apologize for the inconvenience this has caused you, especially since you have only had it for more than three years. It's not the experience we want you to have with one of our products, and we'll be glad to look for other options for you.

      Attached is a troubleshooting step to try when your Samsung washer has spinning issues.
      https://www.samsung.com/us/support/troubleshooting/TSG01000997/

      The link below contains your Samsung washing machine's best laundry load size for reference.
      https://www.samsung.com/us/support/answer/ANS00080262/

      I've also included a link to our warranty page to learn more about the product's coverage.
      https://www.samsung.com/us/support/service/warranty/WA52M7750AW/A4

      Do not hesitate to contact our Support Channels below to speak with a live representative for other concerns.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Thank you, and stay safe!

      Your Reference Ticket Number: 1144593935

      -Angelica Samsung

  • Rated 5 out of 5 stars

    Love the steam feature

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    only have had for 2 weeks so far the features are great. Just didn't like that I had to buy a steam kit with extensions to connect the dryer to the washer water outlet so I can use the steam feature on the dryer due to my washer and dryer is not side by side.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what I wanted!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washes clothing great! Many wash functions to choose from for all types of materials to lifestyle activities. I really like the soaker basin. May not use it all the time but it is great to have when you have those food spills when eating on the go.

    I would recommend this to a friend
  • Pros mentioned:
    Washer size

    Rated 5 out of 5 stars

    Excellent washer with many features

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect Electric washer for a small/medium family of 4-6 persons. It comes with many features including smart sensing of the clothes weight and wash mode selection and also has steam sanitization options. It also comes with an active wash bin with cold water inlet to handwash delicate clothes or to remove the stains prior to the regular wash. Its located on the 2nd floor of my house and doesn't have vibrations even when washing heavy loads like a king-size comforter. It comes with VRT technology to suppress vibrations of the drum. It's been a year and so far I have been happy with the performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer, I really like the add water feature incase of a heavier load. Clothes don’t get a lot of wear or color loss.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Excited about it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've only used it a few times since buying it but I love it. The alerts are awesome, it's not too noisy and the capacity is just was we needed. I love the look. Happy purchaser!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Silent and many options

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Already got it for a month, yet havent tried all the options as this thing comes loaded with many. Super easy to use, super quite.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    excellent washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    for as big as it is, it is a very quiet washer and washes antyhing you through into it. My wife is short and she has to have a step stool in order to reach the clothes at the bottom of the drum.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great washer and extremely deep

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer but extremely deep So it makes it difficult to reach all the way to the bathroom to get the clothes out once the washing cycle is complete. The quality of washing and then amount of clothes you can fit it in is great

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Nice Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Washer works very well. Quiet, efficient, and nice capacity. Longevity is the question. Very satisfied as of now.

    I would recommend this to a friend
  • Cons mentioned:
    Spin cycle

    Rated 5 out of 5 stars

    Great Washing machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine does an excellent job on our laundry, it does take longer then a traditional washer but have to consider it does not have an agitator and the size of the drum is probably close to twice the size as a normal washer when you consider it has no agitator. The only down side I can find is that the spin cycle is at a lower RPM and frequently large loads may need to be run through the spin cycle for additional time to get the larger loads a little more dryer before transferring but overall this is a nice machine at a great price point considering we purchased it on sale and got a great price on the set.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Washer size

    Rated 4 out of 5 stars

    Okay washer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size and how easy it is but I’ve only had it a year and it always says the drum is unbalanced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the top of the line washer Samsung offers. It has all the features you would want out of a washer. It saves on water by sensing how much water to fill automatically. Also saves on detergent. Preset dial offers the choice when loading as to what type of clothing you are loading.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Why hello there, I'm glad the Samsung High- Efficiency washer has been such a great fit for you. Thanks for taking the time to leave "top of the line" feedback! You're awesome! ^Mae Samsung

  • Rated 5 out of 5 stars

    Amazing quality!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality should easily make the cost $1,200. It really is an amazing washer. I was skeptical about it being great because it was under $700, but it really is phenomenal. The different styles of wash and pre-wash really puts it over the top!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Samsung rules

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer it does everything thing that I need it to. It wash everything so well and is very quiet. I highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung cant go wrong

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer is great but dont take the coupons they give you with the washer to the store expecting to get money off for buying 3 expensive soap products. I did and they threw it back at me and said they expired some time back. Kind of embarassing. And 32$ expense Outside of that the washer works fine!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Samsung - Activewash 5.2 Cu. Ft. 13-Cycle High-Eff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung - Activewash 5.2 Cu. Ft. 13-Cycle High-Efficiency Top-Loading Washer with Steam - White. The price was right the quality great. The machine is very quiet and works great and very deep.

    I would recommend this to a friend