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Customer reviews

Rating 4.5 out of 5 stars with 2254 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers love the large capacity and quiet operation of this 5.2 Cu. Ft. High-Efficiency Top Load Washer with Steam and Activewash. Many appreciate its effective cleaning performance and ease of use, along with the various features it offers. However, some customers have reported issues with the washer's reliability and spin cycle performance after a period of use. The large tub size is a frequently cited positive aspect.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 2,254 reviews
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Great Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new Samsung washer. Its very quiet and holds a lot! Love all the different settings as well. Best washer we've ever owned!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the appliance - built well - solid

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice appliance. Will purchase Samsung again. Haven’t tried the steam option yet. But very happy with how it’s washing. Like the diffErrant settings for whites, bedding etc.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Large Capacity, a little hard to get bottom items

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really large capacity makes it nice to wash big loads, It can be a little difficult to get things out of the very bottom of the washer though, since it is so deep.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the washer. The finish was so nice. Easy to use and holds a lot of clothes.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it , don’t hear it when it is running. Can wash a king comforter in it .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lots of space

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgrade from my old ancient washer. Doubles the amount of room and I am very happy to be back to a top load. So far there have been no issues and it is a significant upgrade from my old one.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Samsung 5.2 Cu.Ft. High Efficiency Top Load Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very big size so I can wash our bedding laundries. Very quiet and efficient.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with regular detergent. Clothes were still coming out soiled when I used tide pods. Not sure whether this is reflective of the detergent or machine.

    I would recommend this to a friend
  • Pros mentioned:
    Washer size

    Rated 5 out of 5 stars

    Doesn't blow up. That's a good selling feature!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So, the previous generation of this washer, was recalled due to them exploding. Yes, the tops would blow off the friggin things! Samsung finally offered a rebate on those suckers (like me) that had a bomb in our laundry room, which led to purchase the new, improved, non-exploding version. This one is slightly bigger and has the steam feature, which is handy. This sucker is DEEP as well. I'm over 6 foot tall and can barely reach the bottom of the drum. Happy with purchase so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Good Looking Machine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this as a gift for someone who connected it in her kitchen. She raved about how "attractive" the machine is. That's great considering it's not tucked away in a closet.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Amazing product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I run an Airbnb so I am washing massive amounts of towels and bedding. My other washing machine couldn't cut it. I love this washer!!! So quiet even when filled with all those towels, etc. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Washer size

    Rated 5 out of 5 stars

    Good choice

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Satisfied with the purchase. Good size machine, holds more clothes than I imagined.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The machine has worked as hoped. The only issue is that the clothes seem to get tangled more than with a front load machine. However, we're happy to have gotten rid of the front-load mildew issues.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Try it out before buying it online

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable and quiet. It is very deep and I hit my head on the wash basin when I reach to the bottom. I wish there were a way to remove the sink because I don't think I'll ever need or use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung - Activewash 5.2 Cu. Ft. 13-Cycle High-Eff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love love love it! I purchased this because of the recall Samsung had done on the older models and what a wonderful upgrade ! Love the wash bowl too how convenient ! Great for soaking and the steam setting is awe

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    In love

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving my set so far. It does what it’s supposed to in a quiet efficient way.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only negative comment is that the tub is too deep. We have to use a gripper or get on a ladder to get the small clothes from the bottom of the tub.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer overall quiet big capacity! Just need to buy a step stool to get the socks out of the bottom when done

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    nice washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well cleans well, quiet and efficient machine. easy to uuse controls

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Luv It

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and quiet. I would definitely recommend this. Hughlt recommended.

    I would recommend this to a friend