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Customer Ratings & Reviews

Your price for this item is $899.99

Customer reviews

Rating 4.5 out of 5 stars with 2254 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers love the large capacity and quiet operation of this 5.2 Cu. Ft. High-Efficiency Top Load Washer with Steam and Activewash. Many appreciate its effective cleaning performance and ease of use, along with the various features it offers. However, some customers have reported issues with the washer's reliability and spin cycle performance after a period of use. The large tub size is a frequently cited positive aspect.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 2,254 reviews
  • Rated 5 out of 5 stars

    This is user friendly. Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery was within the time frame I was given. The driver called when they were 30 minutes away to let me know they'd be arriving shortly. Both of the delivery men were very nice and friendly. And very professional. They asked if I had any questions and answered the few questions that I had. Made sure I had the manual. They started the machine to run with just water. They said I was good to do laundry as soon as the washer ran the cycles. They removed my old machine also. All in all it was a very good experience. I will do business with Best Buy again. We've had nothing but good luck with Best Buy. Thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Well worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is worth the money, but I wished I had listened to the review stating how deep it was. I wanted to a machine that would provide the ability to was large comforters and blankets, and this size does it. I can actually was more than two comforters together in a single wash. But it is extremely deep for a 5'5' person.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Big Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine but if you are 5' 2" you WILL NOT reach the bottom without a step stoop...LOL

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for your kind words and helpful feedback. We are pleased to have you as a satisfied member of the Samsung family. ^Lo Samsung

  • Rated 5 out of 5 stars

    Love It

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I found the set on sell ..Need a new washer and ended up buying the set

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Glad I bought it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's quiet and it efficiently washes the clothes by weighing the load. If the load is off balance, it pauses for you to fix it instead of making that typical noise. This size, however, might be better for a taller person. I'm 5'2" and must almost crawl in to get the remaining load out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install was terific. Great job good good good. Just trying to get the characters that this stupid thing requires

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer not issue as of yet. Hope it stays that way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so enjoying my new washer it is so amazing I would recommend it to everyone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good machine for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good machine, looks good as well. I would recommend the washer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer/Dryer set

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I woukd totally reccommend this set to everyone. They are so easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like all the features of this machine.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like all the features of this machine. The push button selector is much easier to use than the recalled machine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's deep. Really deep.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer. I'd give it 5 stars, but my need for a stool in order to reach the items at the bottom of the barrel results in 4 stars. I'm 5'-2". If you're older, or height-challenged like me, you may want to consider another machine. I love the soaking basin. I've used it several times to presoak stained items of clothing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great washing machine.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my new washing machine. I especially like the steam cycle. It helps with my work clothes.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I have absolutely no complaints. I love this machine. It's got a huge capacity so it cut down on the number of loads I do a lot. I have two young boys and with my husband and I we go through a lot of clothes. I love the pre treat sink and the fact that I can use the steam option on the really dirty stuff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Washer

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Washer. Great price and value. Highly recommend. No issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer love the way it washers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the way this washer washers our cloths/ we like all the different settings

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this washer was skeptical because he does not have a agitator but it really works well

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer.makes washing easy and efficient.has multiple settings for different garments and can handle large loads and washes them really well.will definitely continue to buy samsung products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it needs to. Scrubbing board and steam options are nice options to have. The drum is a little deep.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this unit to replace one that was on it's way out and this one is a world apart better. The wash cycle is much faster than my previous unit and the clothes come out even cleaner. I previously had a smaller top load Samsung for reference.

    I would recommend this to a friend