Customer Ratings & Reviews

I really like it so far. However, since I haven't tried all the "bells and whistles", I'm only giving it four stars for now. The tub is huge, so if handling large loads is what you need, this one fits the bill. My only difficulty is the depth. Being only just over 5' means I have to use a step stool to reach the bottom. I did read others' reviews to this effect, but I really didn't expect it to be as hard to reach the clothes on the bottom as it is. No big deal, really. We short people are used to these challenges. I love the hand wash tub feature.

I'm very happy with this washer. It can handle a big load and has lots of different options for size of load and materials being washed.

Wow, best washer and dryer set yet! Affordable and with the Best Buy credit card, you can finance big purchases like this one.

This washer is huge. That's good and not in that you may need a step stool to reach the stuff at the bottom. I am still trying to get use to not having an agitator hoping everything gets clean.

Glad my Wife made this choice. The washer is great.

This is absolutely the best washer I've ever purchased. The clothes smell and feel so clean. It's also huge and can fit all my bedding in it.

Good product for the great price - highly recommend

Love this new washer. It’s quite and easy to use. My husband and I were looking for an old fashion washer machine, which has more water when using. This is the one.

Samsung make great products. We upgraded our old Samsung to this new one. The large capacity is what sold us on another Samsung washer.

Love my washer. Samsung makes some fine machines. Looking forward to buying a Samsung Dryer in the near future. Very easy to operate and clean.

I would highly recommend this washing machine!!!!!

Great value and product. Installers were fast and courteous. Smart machine is quiet and my clothes come out cleaner and at a lower cost per load.

Great washer for a family of 6 it gets the job done very well when you use the steam system it take a long time but u can tell how much cleaner the clothes come out..

Latge tumbler. Uses very little water in regular mode. Pre wet some clothes for more weight to get more water in tub

I love this washer!!! It is big enough for all my laundry needs!!! Only issue is that I am too short and need a step stool..lol but i knew that was going to be an issue when i purchased this unit.

Love this washer, easy to use. My only dislike is it doesn't have an agitator, which leads to not an clean of cloths.

Samsung washing looks great. I used to do at least 5 loads total for a family of four, now I only do 2 loads. I am able to wash comforters and big items. It is quite and very efficient.

Got this item as an open box item. Works great and it is very quiet. My wife says it is a little deep for her but other than that it's great and runs very quietly.

Was really excited to use my new washer until I actually had it for a couple days and realized the several flaws in design and function. The attached wash bucket sticks out too much which resulted in me hitting my head several times while trying to reach the very deep drum. I thought it was just because I’m short until my 6’1” husband reached in to help me get some things and also hit his head. The buttons were somehow too hard to press and I ended up with the tips of my fingers in pain after making the selections. Had to return it.

So far it has not exploded and most of the cloths washed in it were cleaned. Love the features on this unit