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Customer Ratings & Reviews

Your price for this item is $899.99

Customer reviews

Rating 4.5 out of 5 stars with 2254 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers love the large capacity and quiet operation of this 5.2 Cu. Ft. High-Efficiency Top Load Washer with Steam and Activewash. Many appreciate its effective cleaning performance and ease of use, along with the various features it offers. However, some customers have reported issues with the washer's reliability and spin cycle performance after a period of use. The large tub size is a frequently cited positive aspect.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 2,254 reviews
  • Rated 4 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like it so far. However, since I haven't tried all the "bells and whistles", I'm only giving it four stars for now. The tub is huge, so if handling large loads is what you need, this one fits the bill. My only difficulty is the depth. Being only just over 5' means I have to use a step stool to reach the bottom. I did read others' reviews to this effect, but I really didn't expect it to be as hard to reach the clothes on the bottom as it is. No big deal, really. We short people are used to these challenges. I love the hand wash tub feature.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great washer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy with this washer. It can handle a big load and has lots of different options for size of load and materials being washed.

    I would recommend this to a friend
  • Pros mentioned:
    Washer size

    Rated 5 out of 5 stars

    10/10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow, best washer and dryer set yet! Affordable and with the Best Buy credit card, you can finance big purchases like this one.

    I would recommend this to a friend
  • Pros mentioned:
    Washer size

    Rated 4 out of 5 stars

    Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is huge. That's good and not in that you may need a step stool to reach the stuff at the bottom. I am still trying to get use to not having an agitator hoping everything gets clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad my Wife made this choice. The washer is great.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Best washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is absolutely the best washer I've ever purchased. The clothes smell and feel so clean. It's also huge and can fit all my bedding in it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for the great price - highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this new washer. It’s quite and easy to use. My husband and I were looking for an old fashion washer machine, which has more water when using. This is the one.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Samsung products are great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung make great products. We upgraded our old Samsung to this new one. The large capacity is what sold us on another Samsung washer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    AWESOME EQUIPMENT

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my washer. Samsung makes some fine machines. Looking forward to buying a Samsung Dryer in the near future. Very easy to operate and clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Incredible large capacity washing machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would highly recommend this washing machine!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Best buy for our new place

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value and product. Installers were fast and courteous. Smart machine is quiet and my clothes come out cleaner and at a lower cost per load.

    I would recommend this to a friend
  • Pros mentioned:
    Washer size

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer for a family of 6 it gets the job done very well when you use the steam system it take a long time but u can tell how much cleaner the clothes come out..

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Wash

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Latge tumbler. Uses very little water in regular mode. Pre wet some clothes for more weight to get more water in tub

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Gwash, I want to say congratulations on your new Samsung Washer and really appreciate you taking the time from your day to share your feedback. We are glad to know that you are enjoying your new machine. We want to give you and your family and big warm welcome and thank you for choosing Samsung in your home. ^Brad Samsung

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Love this washer!!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer!!! It is big enough for all my laundry needs!!! Only issue is that I am too short and need a step stool..lol but i knew that was going to be an issue when i purchased this unit.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer, easy to use. My only dislike is it doesn't have an agitator, which leads to not an clean of cloths.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Smay, I would like to congratulate you on your new Samsung Washer and appreciate you leaving feedback on your new machine. I see that you have some concerns with your clothes not coming out as clean and would like to provide some helpful tips and tricks to get the ideal clean. See link below:
      https://www.samsung.com/us/support/answer/ANS00084866/
      We welcome you from our family to yours and thank you for choosing Samsung. ^Brad Samsung

  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Great washing machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung washing looks great. I used to do at least 5 loads total for a family of four, now I only do 2 loads. I am able to wash comforters and big items. It is quite and very efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Good features great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this item as an open box item. Works great and it is very quiet. My wife says it is a little deep for her but other than that it's great and runs very quietly.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Returned

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was really excited to use my new washer until I actually had it for a couple days and realized the several flaws in design and function. The attached wash bucket sticks out too much which resulted in me hitting my head several times while trying to reach the very deep drum. I thought it was just because I’m short until my 6’1” husband reached in to help me get some things and also hit his head. The buttons were somehow too hard to press and I ended up with the tips of my fingers in pain after making the selections. Had to return it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Seems to work just fine

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it has not exploded and most of the cloths washed in it were cleaned. Love the features on this unit

    I would recommend this to a friend