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Customer Ratings & Reviews

Your price for this item is $899.99

Customer reviews

Rating 4.5 out of 5 stars with 2254 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers love the large capacity and quiet operation of this 5.2 Cu. Ft. High-Efficiency Top Load Washer with Steam and Activewash. Many appreciate its effective cleaning performance and ease of use, along with the various features it offers. However, some customers have reported issues with the washer's reliability and spin cycle performance after a period of use. The large tub size is a frequently cited positive aspect.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 2,254 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    New house

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a new house that is all electric. Decided to purchase new units for it. Love the ease of the unit and all the added features.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Very nice washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer works fantastic. I like very much. Washes everything from comforters to my grandsons clothes great. Nice and quiet too

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    CAUTION: Do not buy this washer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this washer in January of 2018. Twice within the first year the hinges on the upper manual wash basin broke and had to be replaced. Not a huge deal since we don't use it much anyway, but sketchy. Luckily they were under warranty. Now exactly three years later the main circuit board has gone bad which means every load is washed at steaming hot temperatures. The kicker?? This circuit board is discontinued and unavailable to purchase anywhere as a replacement part so it can't even be fixed. It's three years old. Now we could just turn off the hot water whenever we want to do a cold load, but why should that be the only option. IT'S THREE YEARS OLD! Bottom line: Buyer Beware, they don't make them like they used to!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Very good washer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good washer with high load capacity. Very reasonable price at very good quality.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 1 out of 5 stars

    Horrible product

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pro: good looking, large capacity. Cons: doesn't fully wet clothes, dispenses very little water, and you don't have the option of choosing water amount manually. Horrible for washing larger loads. Cycles are so long, like 1:30 and you end up with dirty clothes. It's so annoying. I regret this purchase and would return if I could.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      I see you are having concerns about your Samsung Washer cleaning your clothes. I have located some helpful information that will ensure you are getting the best performance. See link below:
      https://www.samsung.com/us/support/troubleshooting/TSG01108627/
      We welcome you to our family and thank you for choosing Samsung. ^Brad Samsung

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Love my Samsung

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my washer. Its quiet and super efficient. Purchased the matching Dryer too

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my wife after having a 10 year old set. I have always been a fan if Samsung and we both absolutely love these.

    I would recommend this to a friend
  • Pros mentioned:
    Washer size

    Rated 5 out of 5 stars

    Great Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is much larger than my old one. And it is more efficient and quieter.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    so far I love it. hope I don't have any problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the sink and the quietness of the washer. the drum is very deep and I do have trouble getting my clothes out. I think you should make a smaller version with the sink. I would like not such a deep drum.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Large space for lots of washing! It’s the best washer and dryer I’ve owned

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Love this!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are short...good luck! Lol I love this washing machine. It does huge loads of laundry and saves you a ton of time.

    I would recommend this to a friend
  • Pros mentioned:
    Washer size

    Rated 5 out of 5 stars

    Awesome Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new washer. The tub is huge and accommodates my king size comforter easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced Recalled Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as part of Samsung recall deal. Received a rebate of $460 and the new washing machine was $650 so we have a new machine for about $200. The new machine includes active wash which we like and many other improvements. We like the new washer.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this washer cleans clothes perfectly.It makes low noise while working.This washing machine is also not very expensive.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    TWO THUMBS UP!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, the tub is huge, so I can do large loads, and king size comforters.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there BigAl, I want to say congratulations on your new Samsung Washer. We are so happy to see that you are pleased with your new machine. We want to welcome you to our family and thank you for choosing Samsung in your family's home. ^Brad Samsung

  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Awesome Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good with this washer. The last one we owned as well was great but had to buy this one because of a recall on that one.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very pleased with this machine. It is extremely quiet when running and has a great variety of options to suit whatever your needs are.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dies the job its supposed to well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking next to the matching dryer. I have only used the basic features, but might use the basket on one of these days. The basic function is easy to use on the control panel, but I'll have to study the thick manual if I'm ever to use the multitude of special features Warning, tall machine with deep basket. Had to get my petite wife a step stool to reach the bottom for the last socks, I'm 5'10" and I can just reach the bottom of that nice big wash basket!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Looks as good as it cleans!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung makes some of the best home appliances to date, in my opinion. It washes silent and cleans excellent. The look is simply beautiful.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great washer with large capacity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceptionally easy set up. Large capacity washer that works great. No internal agitator which gives even more room especially for blankets.

    I would recommend this to a friend