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Customer Ratings & Reviews

Your price for this item is $899.99

Customer reviews

Rating 4.5 out of 5 stars with 2254 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers love the large capacity and quiet operation of this 5.2 Cu. Ft. High-Efficiency Top Load Washer with Steam and Activewash. Many appreciate its effective cleaning performance and ease of use, along with the various features it offers. However, some customers have reported issues with the washer's reliability and spin cycle performance after a period of use. The large tub size is a frequently cited positive aspect.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 72 Showing 1,421-1,440 of 2,254 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still running strong. Great washing machine, easy to use and install

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommend by a relative. Great buy. Easy to use. Love it.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    My clean clothes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What is item a few weeks ago and it has been a godsend. My clothes are finally clean again

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is the best... hands down, super quiet, super functional....laundry isnt a chore anymore!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Wife loves it.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has a lot of great features and really easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washing machine

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We replaced a very old Maytag washer that could no longer handle an unbalanced load and stay in one place. So far, we have not had any unbalance problems with this washer. We hoped to get a rebate based on the rated efficiency of this washing machine, but it appears that rebates are only given to front loading Samsung washers, and we did not want a front loader - so no rebate.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Like the washer capacity. I can wash more clothes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the washer capacity. I also like that I can see inside while it is washing

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    User friendly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a Great washing machine. It is very user friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I needed a new washer so we purchased this one. It had the best reviews at the time so we made the plunge. Only negative thing I can say about this washer is that the sanitize mode takes over two hours to run. Makes a very long laundry day if you want to use this mode on every load. Other than that, clothes, towels, bed sheets, etc. come out very clean.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice looking Samsung washer and easy to use !!!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switch hed from a front loader to this machine and couldn't be happier.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, quiet and working like a champ!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome washer love Samsung products best washer ever

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer but Too Deep

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product, excellent options. My only problem with it is it is way to deep, I can not reach my clothes on the bottom of the wash tub. It should come with an item grabber tool so the average height person can use it with ease. I suffer lower back problems and wish I purchased something much smaller.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Excellent at Taking the Stains out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best washer we have owned. Has a pre-rinse and sensors to indicate moisture. Awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    My Samsung washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A large capacity, so were washing larger loads and less of them with this lg capacity.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      It's fantastic to hear that doing laundry is more convenient with this washer. Thank you for choosing Samsung. ^Lo Samsung

  • Rated 5 out of 5 stars

    Great Machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My view is a little biased because this is my first machine. But here goes: the machine runs very well. It isn't the quietest machine when the water is filling and it is "figuring" itself out but the duration of machine wash is very quiet. I haven't used the steam function since it has a long cycle run. I have used the activewash and it's awesome!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    VERY BAD MACHINE

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish there was ZERO star rating; it is a very bad machine; I think it does not move/spin during the wash cycle. The problem I cannot open the door" once the cycle start, but I find the clothes are in it is place; what I put in the bottom stay in the bottom; and what I place on the top stays on the top as nothing is happening except I hear the noise that it is working but I do not think so. Anther that makes me think that it is not moving the clothes is the softer; only the top clothes that smell good; others do smell the softener at all. I really do not recommend it and I wish I can return it but I will call the customer service to complain. it is a waste of a lot of money to buy such bad washer

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      I can help with that. The unit has a pulsator which is not designed to move the clothes. The pulsator will push the water up through the clothes to wash. For more, info see link below:
      https://www.samsung.com/us/support/troubleshooting/TSG01108627/
      Thank you for choosing Samsung. ^Brad Samsung

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High efficiency. Quite unit. Great value for the money

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans well and it looks great. My family loves it.

    I would recommend this to a friend