Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Main Content

Customer Ratings & Reviews

Your price for this item is $899.99

Customer reviews

Rating 4.5 out of 5 stars with 2254 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers love the large capacity and quiet operation of this 5.2 Cu. Ft. High-Efficiency Top Load Washer with Steam and Activewash. Many appreciate its effective cleaning performance and ease of use, along with the various features it offers. However, some customers have reported issues with the washer's reliability and spin cycle performance after a period of use. The large tub size is a frequently cited positive aspect.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 78 Showing 1,541-1,560 of 2,254 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washing machine works great!! Washes everything !!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the built in sink to presoak clothes. Beautiful washer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So Far Very Happy With this washer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a Great Job, like all of the features that it offers

    I would recommend this to a friend
  • Pros mentioned:
    Washer size

    Rated 5 out of 5 stars

    Great washer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big barrel for maximum loads. Love the top soaking feature.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good machine

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very high tech machine. Happy with my purchase. It does tend to twist up your clothes making it a challenge to put in the dryer. Lots of settings but worth the time to learn.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    washing machine

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this machine, works well other than unbalance error code keeps popping up. They didn't make sure the machine was level when it was installed. Actually they didn't make the machine was working properly

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    So far, so good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tons of room. Great for bedding. Many cycles for other needs.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great washer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer, easy to use. Will update if I have any problems!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great machine

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love all the different options for washing. Quiet machine

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not satisfied

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this washer but I am not satisfied with the work at all. It doesn't not wash my scrub non my cloth clean. My old samsung is front loader and it was effective but this NAH. This is my first first time of using washing machine that's not front loader

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Becky! This link (https://bit.ly/3d4ZIDh) has everything you need to know about getting the best possible cleaning performance from the washer. ^Jecca Samsung

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great washer!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the built in sink so I can presoak and it's so spacious!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far loving my new washing machine...works beautifully

    I would recommend this to a friend
  • Pros mentioned:
    Washer size

    Rated 5 out of 5 stars

    Perfect Job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the washer... huge inside barely reach the bottom!!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great washing machine

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washes clothes well. Huge capacity. I'm happy with it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Lasted less than 2 years!!

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it in July of 2022…. Died in April 2024 out of warranty of course. Repair guy said $900 to fix. Unbelievable. Do not buy this washer without the extended warranty. Lesson learned. Although for the cost of these machines they absolutely should last longer than 2 years. Absolutely ridiculous.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    huge drum is great

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fantastic washer, and most importantly it has a huge drum for clothes, it's very deep. Samsung engineered this to have the drum run along the walls of the machine so the drum is huge. Has sound off function for condos

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Awesome washing machine

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washing machine. Huge tub and cleans very well.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great washer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good washing machine, very efficient and silent

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Good washer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big improvemen from the bosch we had. Very big and quiet

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Almost happy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this product, because it's kind of water saver and has good capacity. What I don't like is that it doesn't have the way to soak for longer time than 15 minutes and the fact that it doesn't have whirlpool!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Mary, I want to congratulate you on your new Samsung Washer and thank you for sharing a review. I understand you have some concerns with the setting and would like to forward that information to our design team for future products. We thank you for choosing Samsung and welcome you to our family. ^Brad Samsung