Customer Ratings & Reviews
- Model:
- WA52M7750AW
- SKU:
- 5712046
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers love the large capacity and quiet operation of this 5.2 Cu. Ft. High-Efficiency Top Load Washer with Steam and Activewash. Many appreciate its effective cleaning performance and ease of use, along with the various features it offers. However, some customers have reported issues with the washer's reliability and spin cycle performance after a period of use. The large tub size is a frequently cited positive aspect.
This summary was generated by AI based on customer reviews.
Great Set!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s two years later! I still love my set! It’s been excellent for my family of four!
I would recommend this to a friendExcellent all around
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I could not be happier with the service I received, from the moment I walked into the store and after the delivery guy removed my old machine with a smile! Thanks
I would recommend this to a friendWasher
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is our second washer. We previously had one in our house and we loved the model and make. My wife wanted the same brand because of previous purchase.
I would recommend this to a friendwashing machine
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my washing machine. It took forever to get it but it was worth the wait. Still haven't gotten my refund for removal thou.
I would recommend this to a friendHighly Recommended!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely recommend if you want a washer with more advanced features like hand washing, steam/sanitize etc.
I would recommend this to a friendGreat washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung did a fantastic job with this washer. I love the fact that it can tell how many clothes I have in it and decides how much water is needed.
I would recommend this to a friendHuge dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this dryer! It has every bell and whistle. I love the dry sensor. My clothes come are better than ever
I would recommend this to a friendGreat Washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quiet and quick. Had a bloody nose that stained a pillow case and it came right out.
I would recommend this to a friendBig Capacity Machine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This one is good. But takes long time to complete the regular cycle. Cleaning wise it is ok.
I would recommend this to a friendThe Sink is a Must
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Who would ever have thought that the “sink” would be utilized? Well, it is just the piece we were missing that we did not realize.
I would recommend this to a friendReplacement
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung replaced this for me at no cost due to the other catching on fire, excellent washing machine
I would recommend this to a friendLove this washer
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer and does what we need as a family only down fall is wife is short and has trouble reaching cloths at the bottom!!
I would recommend this to a friendBest ever
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought both washer and dryer and I am absolutely thrilled with both. I’ve honestly never had better.
I would recommend this to a friendDon't buy. Looks nice but doesn't wash properly
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For what I paid I don't think its worth it. I feel like clothes are not washed properly. I have kids so I'm using washer a lot and sometimes i have to wash clothes twice because I still see stuff on clothes. I bought this washer because i wanted something newer than my 10 yr old washer and dryer but honestly my old washer did a better job at washing clothes.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
Congratulations on your new Samsung Washer. I see you have a few concerns and I would like to make sure that you are getting the best performance from your machine. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01108627/
Thank you for choosing Samsung. ^Brad
Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the washer. I can hand wash. Its sensors how big your load
I would recommend this to a friendGreat Washer !!! Very usefull and very silence !!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always liked Samsumg and was kinda disappointed with the latest happenings with their products but this washer really erase that. Great product and great value.
I would recommend this to a friend- Pros mentioned:Capacity
Terrible washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The washer is big. It’s very noisy and the settings aren’t good. Clothes don’t get cleaned as much. It’s deep so you need a taller person or a stool ladder. It leaks water too. I’ve got Geek Squad to come in and they can’t seem to fix it and they can’t just exchange this.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Tiptonfam,
We are glad to know that you are using one of our Samsung washers. Your satisfaction is our topmost priority and we apologize for the inconvenience of the washer not cleaning clothes properly and for the other issues. In this matter, there are a few factors that can cause a washer not to clean clothes properly. Usually, load size and cycle type are the best places to start solving any of these problems.
I highly recommend clicking these links below for a basic troubleshooting guide:
Clothes not clean after using washing machine:
https://www.samsung.com/us/support/troubleshooting/TSG01108627/
Cycles, settings, and features guide:
https://www.samsung.com/us/support/answer/ANS00061937/
Load size guide:
https://www.samsung.com/us/support/answer/ANS00080262/
Samsung washing machine is noisy:
https://www.samsung.com/us/support/troubleshooting/TSG01001985/
The washing machine is leaking:
https://www.samsung.com/us/support/troubleshooting/TSG01000977/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/WA52M7750AW/A4
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144230335
Thank you for choosing Samsung. Have a great day.
-Trisha-
Great washer with large capacity
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wife loves it! Cuts down on our washing by 2/3 with it's large drum. Steam feature helps with heavy soiled shirts and socks.
I would recommend this to a friendGreat Washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just moved into a new house and needed to upgrade our washer. So far, we have been very pleased with this washer. We especially love the built-in sink.
I would recommend this to a friendSamsung Impresses
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washing machine with the room to wash large loads of laundry or comforters. Samsung continues to impress.
I would recommend this to a friend