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Customer Ratings & Reviews

Your price for this item is $899.99

Customer reviews

Rating 4.5 out of 5 stars with 2254 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers love the large capacity and quiet operation of this 5.2 Cu. Ft. High-Efficiency Top Load Washer with Steam and Activewash. Many appreciate its effective cleaning performance and ease of use, along with the various features it offers. However, some customers have reported issues with the washer's reliability and spin cycle performance after a period of use. The large tub size is a frequently cited positive aspect.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 91 Showing 1,801-1,820 of 2,254 reviews
  • Rated 5 out of 5 stars

    Love this Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love all the cycles. And LOVE the fact that there’s a steam setting. The tub capacity comes in super handy for washing large loads.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the steam setting

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best washer for the price. Was hard to find a reasonability priced washer with the steam setting.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great washing machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this washing machine because I read and heard about this wonderful product..It's quite big worth for your money .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So big I will never fill it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my purchase. The machine is able to do everything I need including heavy coveralls with no trouble.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased new washer bc older one broke. So far so good. Really large drum. Bit more noisier than my old ones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Live my new Samsung washer...it offers the best settings and detergent compartment. Clothes come out very clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    washer is ok, but it is bigger than I thought. Make sure you measure your size before order

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Samsung Washer:(

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish it would wash clothes better. Not too strong. If I could I would return it and try a different one.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Tony,

      We are glad to know that you are using one of our Samsung washers and dryers. Your satisfaction is our topmost priority and we apologize for the inconvenience of the washer not cleaning clothes properly. In this matter, there are a few factors that can cause a washer not to clean clothes properly. Usually, load size and cycle type are the best places to start solving any of these problems.

      I highly recommend clicking this link below for a basic troubleshooting guide:
      Clothes not clean after using washing machine:
      https://www.samsung.com/us/support/troubleshooting/TSG01108627/

      Cycles, settings, and features guide:
      https://www.samsung.com/us/support/answer/ANS00061937/

      Load size guide:
      https://www.samsung.com/us/support/answer/ANS00080262/

      If repair is needed, please take note of your warranty coverage:
      https://www.samsung.com/us/support/warranty/?model=N0021851

      If assistance is needed, please reach us with the following options to further assist you:
      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Reference Ticket number: 1144220558

      Thank you for choosing Samsung. Have a great day.

      -Trisha- Samsung

  • Rated 5 out of 5 stars

    Washer Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding washer! More space to wash heavy load so excellent and convenient!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Beware if you are shorter than 5 feet 10 inches

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am only 5'2" and this washing machine drum is VERY DEEP. I thought it would be great for washing big items such as a king size comforter. However, it's impossible to reach my clothes after they've been washed without a step stool. It may sound funny, but I hate this machine because of this issue and I'll have t live with it for a good long time. As far as the machine goes, it does a good job.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Clean as a whistle

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally satisfied. The Samsung system makes doing laundry a delight.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Greg

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything you need it to do. Would definitely recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Too Tall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am 5' 3'' and I find it difficult to reach the bottom to remove items after cycle is finished. I need a step stool.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    too new for me to rate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just received this and if i am offered a follow up on it in a year i would be happy to report…however so far so good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great so far, great price and product, install went very smooth and quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Customers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this Samsung washer! Very happy with it’s performance.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got on sale. Work great. Can’t figure out how to stop the loud alarm when done.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the unit very much the only drawback is dark load come out with length so I have to do a second rinse.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far everything works well. The water sprays out of the sink in the top of the washer sometimes, but rarely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is classic top load washer...the best ever we had...

    I would recommend this to a friend