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Customer Ratings & Reviews

Your price for this item is $899.99

Customer reviews

Rating 4.5 out of 5 stars with 2254 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers love the large capacity and quiet operation of this 5.2 Cu. Ft. High-Efficiency Top Load Washer with Steam and Activewash. Many appreciate its effective cleaning performance and ease of use, along with the various features it offers. However, some customers have reported issues with the washer's reliability and spin cycle performance after a period of use. The large tub size is a frequently cited positive aspect.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 94 Showing 1,861-1,880 of 2,254 reviews
  • Rated 5 out of 5 stars

    Samsung Washer is a must!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Works fast and efficiently. Would definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washer and dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful machines and great features. So glad we stuck with Samsung

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Incredible Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet and super fast clean time. One of the best purchases you can make.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    washer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great addition to our home. would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, I use these for all my airbnb rentals

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super fast, super clean clothes!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't believe how much I can fit in this washing machine. It washes huge loads super quick - such a time saver.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the function you can soak clothes and even wash them right in the wash. All settings and functions are great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job washing clothes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alot of options and look forward to trying them all. Hard to reach cloths but I'm ok with itl

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Samsung is excited to hear that you've found the perfect washer for you. Thanks for the 5 Stars! ^Lo Samsung

  • Rated 5 out of 5 stars

    Great buy.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great washer for everything I need done. I’d buy it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Couldn’t be happier

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful and amazing product. Wife loves the sanitize setting.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    diswasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Great service at Best Buy in Annapolis.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good machine

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great top load machine with lots of features, fast wash cycle

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lolo

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very clean look and a lot of features Like the sanitizer feature

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    **Doubt it even cleans clothes properly**

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t use enough water. Clothes are spotty and damp at best when the wash cycle is completed. I question if the clothes are even clean. Don’t purchase this model if even on sale.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      A better laundry experience is what we want for our customers, AdamY. Following these recommended links below will help increase your washer's cleaning quality!

      Samsung washing machines use various technologies to minimize how much water is used. In addition, Samsung washers are high efficiency (HE) and use significantly less water than previous generations while still getting your clothes clean. Learn more from these details.

      Samsung washing machine water fill:
      https://www.samsung.com/us/support/troubleshooting/TSG01203005/

      Clothes are not clean after washing in the Samsung washer:
      https://www.samsung.com/us/support/troubleshooting/TSG01108627/

      Get cleaner clothes with your Samsung washing machine:
      https://www.samsung.com/us/support/answer/ANS00084866/

      I have shared your model's user manual for instructions on how to properly "Run a Calibration": Turn to page 27 for your reference:
      https://downloadcenter.samsung.com/content/UM/202209/20220916175449333/WA7700M_DC68-03774D-04_EN.pdf

      Overloading your washer can reduce its performance; learn more about "The best laundry load size for your dryer":
      https://www.samsung.com/us/support/answer/ANS00080262/

      Choosing the right cycle for the job will ensure the correct amount of water is used. For more information, see our guide for "Cycles, settings, and features on your Samsung washing machine":
      https://www.samsung.com/us/support/answer/ANS00061937/

      For additional reference, you may check out our youtube video about "How to operate your Samsung washer and dryer":
      https://www.youtube.com/watch?v=pR-J0PWocN0

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1145373154, to help our team pull up your information.

      Have a great day!

      ^Chrystel Samsung

  • Rated 5 out of 5 stars

    Love

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best washer ever ... I could wash a king comforter very easily

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Godd washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for large bulky items cleans clothes good the drum is to deep for some to reach clothes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mia

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves me now. I don’t do so she really appreciated it. It makes a bunch of cool noises.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer/dryer set has been good for me so far...Samsung products seem to be fairly good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have wanted this washer since it came out years ago! The 'sink' attachment under the lid is GENIUS, a must have!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty nice and good looking!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek and works wonders. I love it. Cleans very well and I love the wash basin.

    I would recommend this to a friend