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Customer Ratings & Reviews

Your price for this item is $899.99

Customer reviews

Rating 4.5 out of 5 stars with 2254 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers love the large capacity and quiet operation of this 5.2 Cu. Ft. High-Efficiency Top Load Washer with Steam and Activewash. Many appreciate its effective cleaning performance and ease of use, along with the various features it offers. However, some customers have reported issues with the washer's reliability and spin cycle performance after a period of use. The large tub size is a frequently cited positive aspect.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 96 Showing 1,901-1,920 of 2,254 reviews
  • Rated 1 out of 5 stars

    spacious drum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation for this washer machine should be simple plug and play. Nonetheless, after installation on a designated electric outlet with correct ampt as indicated it still gives an error. Still waiting for Samsung to send tech as I have been unable to use machine since purchase.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Angelica! We appreciate your patience with the unusually long wait time. We are doing all we can to ensure customer service is uninterrupted during this time. ^Jecca Samsung

  • Rated 5 out of 5 stars

    New Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used the item much, so many features to try and use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine, works great and gets clothes cleaner than others

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great machine buy it again if this one will break love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who delivered it were super nice and very professional. Love the look of the washer

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      I'm glad to hear that you've had such a positive experience with this washer, Chels. Thank you for being the best part of Samsung. ^Lo Samsung

  • Rated 5 out of 5 stars

    It washes me Clothes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what it said it wood do. It keeps me smelling lovely . But it is a great washing machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big washing machines.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have 3 generation live together, this product is the best for all of us.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to use I love washing. Eco Plus save my water and energy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No complaint

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just make sure to keep open after use to let it dry out and prevent mold

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As described

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the money, exactly what I was looking for .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking washer, I love samsung products and warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this washer for the features and it has not disappointed me! Great washer and does a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had great service at the store and the team that delivered the washer was courteous and quick

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good washer but need to place replacement as initial one was not working or draining.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Had a month and great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the functions to clean heVy soiled clothing and pet odor. The steam function works well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great! Watch your head on the wash bin!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Just watch your head when cleaning it out; the wash bin sticks out a bit.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for your helpful suggestion, Noel. We are proud to have you as a valuable member of the Samsung family. ^Lo Samsung

  • Rated 4 out of 5 stars

    Very good washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good washer, nice n clean clothes. Installation was quick by Best Buy team.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    It sucks

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would give 0 stars if possible. It didn’t get clothing clean and than left the clothes soaking wet after the cycle was over. Just horrible!!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      AimeeL, let's make washing your laundry enjoyable.

      If your clothes are not coming out clean and are still wet, we have some helpful links for you to diagnose the issue. Please click on the embedded words and watch the full video included.

      Clothes are not clean after using the washing machine
      https://www.samsung.com/us/support/troubleshooting/TSG01108627/

      Washer won't spin
      https://www.samsung.com/us/support/troubleshooting/TSG01000997/

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/uss

      When you message us, please provide us with this reference number (1146000326) to help our team pull up your information.

      Have a great day.

      ^Camille Samsung

  • Rated 5 out of 5 stars

    Love what you buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this product and the options it provides

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer easy to Set up and super fast mashine

    I would recommend this to a friend