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Customer Ratings & Reviews

Your price for this item is $899.99

Customer reviews

Rating 4.5 out of 5 stars with 2254 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers love the large capacity and quiet operation of this 5.2 Cu. Ft. High-Efficiency Top Load Washer with Steam and Activewash. Many appreciate its effective cleaning performance and ease of use, along with the various features it offers. However, some customers have reported issues with the washer's reliability and spin cycle performance after a period of use. The large tub size is a frequently cited positive aspect.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 97 Showing 1,921-1,940 of 2,254 reviews
  • Rated 5 out of 5 stars

    Happy customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer, can fit very large items in it. Love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful washer and I love the way it cleans.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The scrub base and sink combined is a must for those who don’t have a sink in their laundry room!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My sister loves it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's bigger than her previous one and we were able to get it on sale the day it was going off.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great the only issue is if your not tall need stool to reach clothes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice washer with all the options

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been very pleased with this purchase. I would choose a topload over a front load

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      I'm so excited to hear that you've found the perfect washer for you. Thank you for choosing Samsung. ^Lo Samsung

  • Rated 3 out of 5 stars

    Great features but.....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, I love the washer, but I never thought to check to see if I could reach the bottom of the tub. I'm 5'7", and I have to keep a step stool by the washer to get the socks out of the bottom. The soaking tub at the top makes leaning over into the tub more difficult to access the bottom of the tub.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for your feedback, Twokinsandi. Samsung loves to hear from our satisfied customers. ^Lo Samsung

  • Rated 5 out of 5 stars

    Awesome washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for our new house we built and it’s by far the best washer we have ever owned

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it. Very quiet and useful cycles.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. Great cycles. I can't say much because I just bought it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Large Tub/Loud Noise

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased it because of the Active Wash feature it's much louder than my older Samsung.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer works great and has everything u need. The pre-wash basket is great for little kid messes!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my washer and all the features it comes with. The quick wash cycle is amazing,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t have a washer and dryer but then I bought them. They work great.

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 2 out of 5 stars

    Broken washer

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this washer and got it delivered in June 2020. It stop working today February 7 2021. I would not recommend this product especially for the over $700 price tag and it’s only been 8 months.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      I see you are having issues with your Samsung Washer and it could be covered under warranty. Please contact us at your earliest convenience via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513) Please reference ticket number 1142955027. We thank you for being a part of our growing Samsung family. ^Brad Samsung

  • Rated 5 out of 5 stars

    Quick and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is so much better than I had before. And it has a mode for you to save energy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good washing machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good washing machine . Very deep bowl so easy to handle large bedding sheets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for someone with a newborn

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Make your life easy to have that basin inside for quick and small washes from the newborn.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 1 out of 5 stars

    After 5 months of use....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just spent over 4 hours trying to complete 2 wash loads with this awful designed machine! You would think a high capacity washer with Bedding and waterproof cycles was designed to manage unbalanced loads. But not this one! My previous Maytag managed to wash the same things for 9 years and only became unbalanced needing rescue twice. This machine tripled that in one day with 2 loads. Needed constant management and each time you open the machine to adjust it adds 20 more mintes to the cycle! Just an awful design! Dont buy this machine!! laundry nightmare!

    No, I would not recommend this to a friend
    • Brand response from MrSamsung
      Posted .

      Thank you for bringing this to our attention. There is no need to worry, I have a solution. This requires a simple calibration. Please follow the steps in this link: https://bit.ly/2LgdGUq to successfully calibrate your washer

      If you don't notice a change, please don't hesitate to contact Samsung Customer Support via:
      Facebook Messenger:  http://m.me/samsungsupport
      Twitter:  https://bit.ly/2pTYDc7
      LiveChat or Email:  https://bit.ly/2z9FXFr
      Toll-free calling: 1-800-SAMSUNG

      We value and appreciate your business. - Penny Samsung

  • Rated 5 out of 5 stars

    very good

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    price is very good. I really like it. I would like to buy it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. We love the prerinse tub at the top of the washer for rinsing kids cloths.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. Loads of cool settings. I’m very pleased.

    I would recommend this to a friend