Customer Ratings & Reviews
- Model:
- WF90F53ADSA5
- SKU:
- 6632505
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers commend the 5.3 cu. ft. Bespoke AI Ultra Capacity Front Load Washer with AI Home for its overall performance. Users find this AI Laundry machine amazing. Since there are no CONS, customers seem to be satisfied with the product.
This summary was generated by AI based on customer reviews.
Samsung Electronics wash
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s good quality and I’m happy with this staff !!!
I would recommend this to a friendSamsung Auto Dispenser draining out completely.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The auto dispenser tray started leaking detergent the minute I filled it after about 2 months. It's been almost 4 months now and Samsung still hasn't fixed it even though I know what the problem is. The seal is missing from the dispenser pump. I even provided a picture. Now the softener side is doing the same and the seal is missing.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi PeterG,
We understand how you feel about the leaking on your washer that has not yet been addressed accordingly. We'd be delighted to speak with you to provide assistance and discuss what options we can offer. Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)
Please provide us with this reference number (1151894649) when you message us so our team can retrieve your information.
Thank you.
-Kimberly
- Pros mentioned:Ai learning
Finally, a Washer That Thinks for Itself
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I upgraded to the Bespoke washer specifically for the AI OptiWash and the Auto-Dispense system, and it has genuinely changed my approach to laundry. No more measuring detergent or guessing the cycle. My favorite feature is the AI learning: I run the Towels cycle on Extra Heavy soil a lot for my bath mats, and the machine learned to put that cycle right at the top of my list. The Extra Rinse option on the Towels cycle is fantastic—it gets all the soap residue out of my thickest items. If you hate the front-load washer smell, this one solves it. I made sure to enable the Auto Open Door feature (you have to set it on the machine itself, not the app!), and it opens automatically after the cycle to air dry. Yes, I still do a quick wipe of the rubber gasket—but that tiny effort is a small price for a drum that always smells fresh. This is a true 'set it and forget it' appliance that deserves every bit of praise.
I would recommend this to a friend - Pros mentioned:Ai learning, Detergent dispenser
Love the AI, Touch screen and the auto dispense
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had a previous version of these Washer / Dryer. They have been running for 6 years now without an issue. We needed new ones for a new home and these were our choice as they now include not only technologies like AI optimizations, touchscreen and well connected notification system, they also have physical options like Auto detergent dispense in the washer. Looking forward to see if they continue to be as reliable as our old ones.
I would recommend this to a friend - Pros mentioned:Capacity, Detergent dispenser
Great Washer, Love the auto dispense
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very large capacity, it was easy to setup, I love the auto dispense option so I do not have to fill the washer every time with detergent and softener.
I would recommend this to a friend Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer is worth investing into very easy to handle and washed your clothes very good I recommend it to everyone
I would recommend this to a friend- Pros mentioned:Overall performance
Very good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good item，It completely met my expectations, and I'm very satisfied with it!
I would recommend this to a friend - Pros mentioned:Capacity
Exceptional Washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Able to effectively wash a large amount of clothing or bedding in a short time. No musty smells and very clean laundry.
I would recommend this to a friend - Pros mentioned:Overall performance
Samsung AI washer Machine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice washer machine, bought it for my parents and they love it
I would recommend this to a friend Awesome Samsung Washer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome product, would highly recommend ! Color is perfect
I would recommend this to a friend- Pros mentioned:Overall performance
Sansung excellent brand
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good product so fard im berry happy recomend to buy
I would recommend this to a friend - Pros mentioned:Overall performance
Washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s easy to set up and works perfectly. Worth every dollar.
I would recommend this to a friend no thanks
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i dont recommend this ai is not all that what people think tp many technology buttons and its loud
No, I would not recommend this to a friendBrand response from Samsung
Posted .We want to provide you with a hassle-free experience using your washing machine, Christin. Let us help you.
We suggest referring to the resources below to address your washer's concerns. Please click the link and hyperlinks and watch the instructional video for tips.
Samsung washing machine is noisy (Please choose the best that describes the sound that you are hearing):
https://www.samsung.com/us/support/troubleshoot/TSG10007169/
The technology of this washer is not significantly different from that of other washers. Please refer to the unit's manual for instructions on how to operate it:
https://downloadcenter.samsung.com/content/UM/202509/20250926112456509/OID85560_IB_WF90F-AD_7LCD_EN_250925.pdf
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please include reference number 1151233410 in your message so our team can locate your information.
Have a great day.
-John
- Pros mentioned:Ai learning, Capacity
Quiet
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Samsung 5.3 cu. ft. Bespoke AI Ultra Capacity Front Load Washer delivers impressive cleaning performance while handling large loads with ease. Its AI-powered features, like cycle optimization and smart notifications, make laundry feel much more hands‑off and convenient. The Dark Steel finish gives it a premium, modern look, and it runs quietly enough to fit comfortably into open living spaces.
I would recommend this to a friend Washer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am very happy the washer meets expectation. I would recomend
I would recommend this to a friend