Customer Ratings & Reviews

Love it so far. I choose this Samsung - 5.3 cu. ft. Bespoke AI Vented Smart All-In-One Washer/Electric Dryer Combo with AI Home - Brushed Black due to limited space for two separate unit washer and dryer. Done a feed loads and love how quiet it is and my clothes are clean and fresh! Only down side is I am not sure where or how to add my drying sheets. Great purchase so far. Had it only 4 days now.

First of all, they are Beautiful.. my only little downside. Is there a little bit bigger than normal. And I don’t have a very big washroom, but besides that truly amazing. Really helps out moms. Because now I can have the children do the chores, and I don’t have to worry that the clothes will stink if they don’t take it out.

I try to wait to order new electronics ,but with moving and leaving my old washer and dryer at my rental house, I went for it! So far I have not been disappointed!! It's amazing that you can start it and come back to washed and dried clothes. I have even just used it for washing or drying and it works great. HIGHLY recommend as it has even saved a ton a space in my laundry room.

1 month use and it cleans and dries perfectly. This tech is spot on and delivers what it advertises. Very impressive. Make sure you check the weight of this machine, you won’t want to ever move it.

The product itself is great. Nothing beats putting in a load to wash and taking it out of the washer already fluffy and dry. The representatives at best buy are always so helpful and having the option to finance makes a huge difference for my family and I

I love the all in one. It cleans up my tiny laundry room so much more room now. People say it takes a long time to dry but it does not. The capacity is double of my previous washer and dryer and does everything in 3 hours. Which if i was using the old one would take me 4 hours for two loads.

Its nice to wash and dry at once. A SPACE SAVER for sure!!!!! The only thing that I wish I could do is remove the "cool down" mode because it lets the clothes wrinkle while it cools the the door unlocks

Works great when the filter is not clogged. Seems any little type of debris or even small undergarments slip through to the filter every now and then.

This is a game changer!!! I was skeptical at first of this would actually do as well as an individual washer and individual dryer would but after reading and watching reviews, I decided to try it for myself and WOW was I surprised. This actually does a better job than my previous Samsung washer and dryer (separate units). And the clothes are COMPLETELY dried each time!!!! Highly recommend this unit!!!! FYI: I purchased the vented model not the ventless so can only tell u the performance of the vented unit.

The combo washer/dryer is very nice. However, the process of getting it functional in our home was not. The first time it was delivered, the delivery person advised us not to accept it because it was in poor condition. When the second unit arrived, the installation was faulty the unit leaked and vibrated terribly. The next day, a Geek Squad repair team addressed the issues. They discovered a metal part that somehow ended up in the unit. They removed it, dealt with the leak and used a level to properly see that the unit was level- it was not. Now the unit is fine. I have called BestBuy support on multiple occasions to see about a resolution. The last time I called the BestBuy line, the agent stated that he would address the issues, put me on hold and the call was disconnected-the agent never called me back! What a cluster!

Excellent product. I love the idea of throwing my laundry into the washer and they come out dry and ready. It’s an excellent washer and dryer

For a family of six adults, this washer dryer combo handles the work load effortlessly. It is much more efficient than the standalone washer and dryer we had. No more rewashing if you forget a load in the washing machine. Laundry days just got a lot easier.

very convenient and easy to use. The phone app I have not been able to get to work but the unit itself works great.

First, I want to say that we couldn't be happier with Best Buy's delivery service of our Samsung 5.3 cu ft Bespoke AI Vented Laundry Combo unit. They were prompt and delivered item undamaged. So far, we are very pleased with the unit and washing/drying capability. Time will tell if the product remains to be worth the $$$ tag, but am very exited to have the extra space for our bath remodel that swapped out a shower stall with a full size tub to meet the needs of a full second bath for a growing household full of girls with two dogs.

It took a while to get this product. I had it delivered and the first one didnt work. It kept giving me a leaking error. So I couldnt wash clothes. So I had to get another one delivered. It took over 2 weeks to get a new working machine. After the first one that was delivered and later discovered to be broken, I had to schedule a swap. The swap they brought was a damaged one. So I needed another reservation, they forgot to put it on the truck. So I had to wait AGAIN. So like I said it took over two weeks for me to get a working machine. But now that I have it, its ok.

Great design with vented option, quick and quiet working design. Not your regular washer and dryer. No burden for dryer transfer

Best Buy knocked it out of the park. The sales person help me make the right decision on the right unit which have been very happy with. Did have an issue with the original one, but they got crew out to change it out. No problems been using this one now over a month no issues works great.

This item is very quiet, and we love the sleek design

We were somewhat reluctant to move from two traditional units to one but we sre very pleased we did. Being able to put a load in and have it washed and dried fits out lifestsyle well. Ultimatly we get the same amount of laundry done with less effort because we dont have to be present after the wash cycle to transfer clothes to the dryer.

Its very convenient to have both the washer and dryer functions in one machine… plus, many different options to do your laundry. Plus, you only have to fill the detergent once in the machine and it lasts a very long time. The machine auto detects how much detergent is needed. So you don’t have to put the detergent in everytime. So far, the machine is going good and we haven’t faced any problems and hopefully won’t in the future. Oh, and having just one machine replace the dryer, it gives you more space in the laundry room or wherever you decide to do your laundry.