Customer Ratings & Reviews

Very convenient for everything I’ve used it for only wish I bought the stand to go under it

For a family of six adults, this washer dryer combo handles the work load effortlessly. It is much more efficient than the standalone washer and dryer we had. No more rewashing if you forget a load in the washing machine. Laundry days just got a lot easier.

The combo washer/dryer is very nice. However, the process of getting it functional in our home was not. The first time it was delivered, the delivery person advised us not to accept it because it was in poor condition. When the second unit arrived, the installation was faulty the unit leaked and vibrated terribly. The next day, a Geek Squad repair team addressed the issues. They discovered a metal part that somehow ended up in the unit. They removed it, dealt with the leak and used a level to properly see that the unit was level- it was not. Now the unit is fine. I have called BestBuy support on multiple occasions to see about a resolution. The last time I called the BestBuy line, the agent stated that he would address the issues, put me on hold and the call was disconnected-the agent never called me back! What a cluster!

Excellent product. I love the idea of throwing my laundry into the washer and they come out dry and ready. It’s an excellent washer and dryer

First, I want to say that we couldn't be happier with Best Buy's delivery service of our Samsung 5.3 cu ft Bespoke AI Vented Laundry Combo unit. They were prompt and delivered item undamaged. So far, we are very pleased with the unit and washing/drying capability. Time will tell if the product remains to be worth the $$$ tag, but am very exited to have the extra space for our bath remodel that swapped out a shower stall with a full size tub to meet the needs of a full second bath for a growing household full of girls with two dogs.

It's working awesome. Its drying sensors are amazing.

This Samsung Bespoke washer/dryer combo is a game changer. Sleek Dark Steel design, powerful cleaning, and clothes come out clean and dry in one cycle. The AI features make everything simple, it’s quiet, and perfect for saving space.

very convenient and easy to use. The phone app I have not been able to get to work but the unit itself works great.

4.5 We love it!! The only thing we would change is the side the door opens. Due to the size we have to put it on an angle so the door doesn’t get in the way when it’s opened. And it could have better wrinkle prevention options. Everything else is perfect

This thing is awesome. It was easy to setup and now I don't have to remember to move clothes to the dryer and end up having to rewash them if I forget. It also washes better than my old machine. Interesting side benefit: A notification shows up on my TV when my laundry is done.

It took a while to get this product. I had it delivered and the first one didnt work. It kept giving me a leaking error. So I couldnt wash clothes. So I had to get another one delivered. It took over 2 weeks to get a new working machine. After the first one that was delivered and later discovered to be broken, I had to schedule a swap. The swap they brought was a damaged one. So I needed another reservation, they forgot to put it on the truck. So I had to wait AGAIN. So like I said it took over two weeks for me to get a working machine. But now that I have it, its ok.

I absolutely love the features of this all in one! The only downside is that i used my dryer as an “iron” to get wrinkles out or freshen clothes up. You can run a short dry cycle but it runs a cooling cycle before the doors open and the item wrinkles up.

Great design with vented option, quick and quiet working design. Not your regular washer and dryer. No burden for dryer transfer

I did plenty of research and i decided to go with the vented option because the reviews were tough on the ventless. I’m very happy with my decision! This is an amazing machine ! It’s taken sometime to adjust my lifestyle of the simplicity of washing and drying one load . Zero regrets! But I do miss my dryer sheets!

We were somewhat reluctant to move from two traditional units to one but we sre very pleased we did. Being able to put a load in and have it washed and dried fits out lifestsyle well. Ultimatly we get the same amount of laundry done with less effort because we dont have to be present after the wash cycle to transfer clothes to the dryer.

Washer works perfectly at a fraction of the real cost you cant beat that. Condition was labeled as fair with a dent/ scratch. Cant find any damage on the washer whatsoever.

I love the convenience of not having to move clothes from the washer to the dryer and the convenience of the auto soap dispenser. It dries well. My husband does not like that he can open during dry cycle for hanging shirts.

This item is very quiet, and we love the sleek design

Best Buy knocked it out of the park. The sales person help me make the right decision on the right unit which have been very happy with. Did have an issue with the original one, but they got crew out to change it out. No problems been using this one now over a month no issues works great.

I love my new combo! Definitely saves time, money, energy and stress. Works great. The normal setting on it takes just about the same time on each cycle as the regulars do.