Customer Ratings & Reviews
- Model:
- WD90F53AVYUS
- SKU:
- 6672035
Rating by feature
- Capacity
Rating 4.8 out of 5 stars
- Dry Time
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers enjoy the overall performance and impressive drying capabilities of this unit, which many users find incredibly efficient. The machine is frequently praised for its user-friendly interface, space-saving design, and quiet operation. While most feedback is highly positive regarding its capacity and modern features, some users noted that the wrinkle prevention options could be improved.
This summary was generated by AI based on customer reviews.
Product returned rescheduling nightmare
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I can’t review the product because the delivered was damaged and returned. This review concerns what has transpired since. Product returned on Tuesday and as of today (Friday) I have no information on when the new one will be delivered. I was originally told it would take 24 hours to get rescheduled. Sixty hours later I was told it would take another 24-48 hours while “management “ figures out how to proceed. This is unacceptable and shows that Best Buy’s system is substandard. A competent system would have had me rescheduled within 24 hours. Very disappointing.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Battery,
We acknowledge the time you took to share your review of your Samsung washer/dryer combo, and we value the information you provided.
Since the situation you described involves delivery handling and replacement coordination, our team recommends reaching out to Best Buy, as they manage delivery schedules, returns, and redelivery arrangements for purchases made through their store.
If you ever need to reach out to Samsung, please include this reference number: 1152259984.
We appreciate hearing from you, and Samsung truly values your business.
Nicole
Samsung Care
Stick with simplicity
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to have a tech come to the house twice before it was a month old. 2nd time was to return it because it shorted out and tripped the circuit breaker. Replaced it with a stacked washer and dryer.
No, I would not recommend this to a friendDon't buy it.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You have to have a very specific setup to get the dryer to work and techs couldn't figure it out. Also, Samsung does not have help features for this new model available yet.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi AngelaC,
We understand your sentiments regarding your laundry combo. We'd be delighted to speak with you to provide assistance and discuss what options we can offer. Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)
Please provide us with this reference number (1151916862) when you message us so our team can retrieve your information.
Thank you.
-Kimberly