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Customer reviews

Rating 4.5 out of 5 stars with 490 reviews

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Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 490 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Life saver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the washer dryer all in one. Really makes life with 3 kids easier

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Life changer

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this its amazing and so easy to operate i will recommend it...

    I would recommend this to a friend
  • Pros mentioned:
    Drying performance

    Rated 5 out of 5 stars

    Excellent for Apartment or indoor laundry

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent equipment with all the necessary and more for better result. I have cero complaint or judgement this combo machine is the greatest invention at this time.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Bespoke AI

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best buy I ever done. Super silent and convenient.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Amazing washer dryer machine!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing rocks! Set it and go! Laundry great every time! No more falling asleep forgetting to put stuff in the dryer! Highly recommend! Warning - it’s the heaviest darn thing I’ve ever tried to move. Maybe three elephants in weight.

    I would recommend this to a friend
  • Cons mentioned:
    Cycle time

    Rated 3 out of 5 stars

    Cleans great, dries great, cycle times not much

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Machine is space saving, every load washed came out clean, smelling great, and dry! However even the smallest load on speed wash took approximately 3.5 hours. Washing pillow cases, bedsheets, and comforter cycle lasted 10 hrs! Not convenient nor energy saving amount of time. Not for a family with multiple loads. You’ll be washing all week.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings!

      We understand your frustration about the performance of your Samsung AI laundry combo. We are here to help you.

      The Super Speed cycle gets clothes clean and ready to wear in just 98 minutes. It can wash a full load in 28 minutes and dry them in 70 minutes. And AI Opti Wash & Dry™ technology continually monitors and intelligently adjusts its performance to suit your laundry.

      It is important to note that the times quoted in the above statement are based on the clothing material and load size or weight.

      Furthermore, ventless heat pumps take longer to dry clothes than conventional dryers, primarily due to their operating process. Here are the main reasons:

      1. Lower Heat Levels: Heat pump dryers operate at lower temperatures to be more energy-efficient. This gentle drying process can extend drying times.

      2. Moisture Removal: They recycle air and extract moisture, which can take longer compared to vented dryers that expel hot, humid air outside.

      3. Heat Exchange Process: Heat pumps use a heat exchange system that warms the air slowly, requiring more time to achieve the same drying results.

      We would love to speak to you directly to gather more information about your experience and determine what steps can be taken to help with your Samsung AI laundry combo. Please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
      4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)

      When you message us, please provide us with this reference number 1147346080 to help our team pull up your information.

      Leo Samsung

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Lavadora y secadora

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works pretty good. I like this new technology. H

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    washer/dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this, doing wash is way to easy now. Love the information it gives you.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lame, weak, generic instruction book.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an "All-in-One" Washer/Dryer unit. But what you get are TWO generic Samsung instruction books. One for a "Washer" and another for a "Dryer." So generic the Dryer book goes on and talks about how to hook up the vent, which this unit does not have. It is like writing a politician on a specific subject and getting a generic letter that sort of addresses what you wrote about. Come on Samsung, for $2000 you can do better on the instruction book.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good,Good looking appearance , Intelligent dign.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    YALL NEED THIS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it! Not having to transfer the loads to the dryer makes it very convenient. If we need a load done by morning, it will happen!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer dryer cobo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and price. Service was great wasnt able to get it delivered because of distance but pick up was easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great combo unit.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes it's big, yes it's heavy, but it's great. Single unit pulling double duty and no dryer vent needed! Just don't try and move it on your own.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Greatness

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far so good!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!1

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my washer and dryer. It was an excelent decision to get it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung Bespoke Washer & Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Washer and Dryer, I would recommend this to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent energy efficient. Comvenient 2 in one machine

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    The best washer/dryer I've ever owned

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, efficient, quiet, and the AI ​​technology (which I didn't expect) makes it much more convenient and easier to use on a daily basis.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    No

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best thing ever. No jokerrrrrrrrrrrrrrrrrrrrrrr

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Concept only two drawbacks, one takes extreem time to fully dry & knowing how to use a dryer sheet is a challenge.

    I would recommend this to a friend