Customer Ratings & Reviews
- Model:
- WD53DBA900HZ
- |
- SKU:
- 10909347
Customer reviews
Rating 4.5 out of 5 stars with 491 reviews
(491 customer reviews)Rating by feature
- Capacity4.8
Rating 4.8 out of 5 stars
- Dry Time4.2
Rating 4.2 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great All in one option!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and easy to install! Is very heavy to get up stairs, but love that it runs off of a standard outlet.
This review is from Samsung - 5.3 cu. ft. Bespoke AI Ventless Smart All-In-One Front Load Washer/Electric Dryer Combo with Ventless Heat Pump - Dark Steel
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Top of the line
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The washer and all in one is perfect it dries and washes it has awesome features on it and we used them all but it's really good even let you know to clean the lint trap.
This review is from Samsung - 5.3 cu. ft. Bespoke AI Ventless Smart All-In-One Front Load Washer/Electric Dryer Combo with Ventless Heat Pump - Dark Steel
No, I would not recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
All in One washer and drier
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was easy to operate and no obstruction inside the laundry room.
This review is from Samsung - 5.3 cu. ft. Bespoke AI Ventless Smart All-In-One Front Load Washer/Electric Dryer Combo with Ventless Heat Pump - Brushed Black
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Combo washer and dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect washer and dryer the Samsung combo that we have
This review is from Samsung - 5.3 cu. ft. Bespoke AI Ventless Smart All-In-One Front Load Washer/Electric Dryer Combo with Ventless Heat Pump - Brushed Black
I would recommend this to a friend - Cons mentioned:Wrinkle reduction
Rated 4 out of 5 stars
Good Washer and Dryer but...
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's a good washer and dryer both a lot of the clothes come our a lot more wrinkled then in a standard dryer.
This review is from Samsung - 5.3 cu. ft. Bespoke AI Ventless Smart All-In-One Front Load Washer/Electric Dryer Combo with Ventless Heat Pump - Dark Steel
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
A good Comfort
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is working well. It is a good comfort to have washer and dryer in one step
This review is from Samsung - 5.3 cu. ft. Bespoke AI Ventless Smart All-In-One Front Load Washer/Electric Dryer Combo with Ventless Heat Pump - Dark Steel
I would recommend this to a friend Rated 5 out of 5 stars
Samsung's are the best
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Been using this washer/dryer combo(ventless), apart from taking a bit longer time to dry the clothes which actually saves energy in return, this machine is one of the best depreciating investment I have bought.
This review is from Samsung - 5.3 cu. ft. Bespoke AI Ventless Smart All-In-One Front Load Washer/Electric Dryer Combo with Ventless Heat Pump - Dark Steel
I would recommend this to a friend- Pros mentioned:Ease of use, Noise level
Rated 5 out of 5 stars
Samsung - Bespoke AI all in one Washer & Dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great appliance, heavy but take less space, easy to set up get the job done very well. quite. the only complain is the lenght of the cycles
This review is from Samsung - 5.3 cu. ft. Bespoke AI Ventless Smart All-In-One Front Load Washer/Electric Dryer Combo with Ventless Heat Pump - Dark Steel
I would recommend this to a friend - Cons mentioned:Cycle time
Rated 2 out of 5 stars
All in One - Not so super speed... time suck.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I did a lot of research before convincing my husband to buy this unit instead of two separate units. I'm really regretting our purchase and here is why: 1. It takes a minimum of 4-5 hours to do a full load of laundry on the basic wash cycle. If you need to add extra rinse or extra drying time it significantly increases. I didn't think this would be a big deal because it would force me to do a single load every day. We have a household of six that are very active in extra curriculars, so one load per day just isn't working! 2. We have had the device for maybe 4 months and we have already had two major issues with it, and with it being new technology trying to get someone to fix it or understand how to fix it, has been a major challenge. 3. You cannot put a pan underneath the device if it is upstairs. The door for the detergent is at the bottom and the pans block the door from opening to get the detergent and softener in the dispensers. 4. Advertised to hold 37 loads of detergent. That is COMPLETELY FALSE. It holds mabye 10 regular loads if you are lucky. 5. When the washer/dryer went down the 2nd time, the door lock can't be manually opened. So I have had kids clothes stuck in there for the last 6 days trying to get a technician to come out. 6. This is more trivial, but if you want the laundry room to look nice and finished, plan to add a construction project to your list. Since it only hooks up to electric and the water pipes, you have to close off the exhaust and gas lines that you wont be using. I have a brand new house that exposes a huge hole. Had I thought that part through, I would have went the traditional route with a separate washer and dryer. 6. Samsung's customer service is not great. I had a really hard time with the first representative that said he would be sending a part, the part never showed and now I have been without a machine for almost a week. I'm big on new technology and Samsung tends to be a leader in that regard, but this unit has created nothing but problems for me. I wish I waited fora few years before jumping into this innovation.
This review is from Samsung - 5.3 cu. ft. Bespoke AI Ventless Smart All-In-One Front Load Washer/Electric Dryer Combo with Ventless Heat Pump - Dark Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .Good day!
It saddens us to hear about your overall experience with the washer/dryer laundry combo. Our goal is to assist you no matter what.
When your washer and dryer combo encounters a poor, long wash and drying cycle, you can easily troubleshoot its performance by following the simple steps from the links below. There are recommended embedded links and a YouTube video; kindly visit them.
Samsung washing machine won't spin or won't stop spinning:
https://www.samsung.com/us/support/troubleshooting/TSG01000997/
The dryer cycle takes too long:
https://www.samsung.com/us/support/troubleshoot/TSG10001001/#dryer-cycle-takes-too-long
I have shared an additional link to learn more about placing a drip pan under "Prepare your laundry room." You may also browse on the hyperlinks.
Install a Samsung washing machine in your home:
https://www.samsung.com/us/support/answer/ANS10001021/
Below is the user manual, which provides more information about the detergent drawer guidelines on pages 34-39.
User manual:
https://downloadcenter.samsung.com/content/UM/202407/20240715104812449/OID74251_IB_T-PJT_WD8000D_7LCD_EN_CFR_MES_240712.pdf
We would like to speak with you personally to give updates regarding the parts needed for the unit. Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1147570221, to help our team pull up your information.
Have a great day!
^Chrystel
Rated 5 out of 5 stars
Works well
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Waited a little bit to review so I could use it. Works very well. Extremely quiet. Works just like your standard washer dryer.
This review is from Samsung - 5.3 cu. ft. Bespoke AI Ventless Smart All-In-One Front Load Washer/Electric Dryer Combo with Ventless Heat Pump - Dark Steel
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Samsung Bespoke 5.3
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Machine is good. Installers were great. I bought it on Labor Day. Returned and exchanged.
This review is from Samsung - 5.3 cu. ft. Bespoke AI Ventless Smart All-In-One Front Load Washer/Electric Dryer Combo with Ventless Heat Pump - Brushed Black
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Easy. intuitive. Cleans and dries like a charm
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So, if high volume washing and drying is your thing i.e. you always have a load drying while you’re washing another load, probably not for you. However, this is so convenient and has so many washing and drying options that plus it notifies me when done that this is a cool state-of-the- art machine. The app is easy. The controls on the washer or my phone are easy to use. Love I.
This review is from Samsung - 5.3 cu. ft. Bespoke AI Ventless Smart All-In-One Front Load Washer/Electric Dryer Combo with Ventless Heat Pump - Dark Steel
I would recommend this to a friend Rated 5 out of 5 stars
Samsung combo
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.That is everything that we thought it would be very pleased. Have to get used to the drying process takes a little longer but saves so much space it's worth it.
This review is from Samsung - 5.3 cu. ft. Bespoke AI Ventless Smart All-In-One Front Load Washer/Electric Dryer Combo with Ventless Heat Pump - Dark Steel
I would recommend this to a friendRated 5 out of 5 stars
My Combo
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like my combo! I'm getting more and more used to it's many features.
This review is from Samsung - 5.3 cu. ft. Bespoke AI Ventless Smart All-In-One Front Load Washer/Electric Dryer Combo with Ventless Heat Pump - Dark Steel
I would recommend this to a friendRated 5 out of 5 stars
Awesome to the MAX!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love love love this washer & dryer combo machine! So many settings! So many internet features! So many useful settings!
This review is from Samsung - 5.3 cu. ft. Bespoke AI Ventless Smart All-In-One Front Load Washer/Electric Dryer Combo with Ventless Heat Pump - Dark Steel
I would recommend this to a friendRated 4 out of 5 stars
Samsung laundry combo
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, my clothes never before looked brand new as they are after wash and dry , convenient to wash and dry together, doesn’t take a lot of space in my kitchen. The only comment- very hard to close the bottom compartment where the soap and softener dispenses located
This review is from Samsung - 5.3 cu. ft. Bespoke AI Ventless Smart All-In-One Front Load Washer/Electric Dryer Combo with Ventless Heat Pump - Dark Steel
I would recommend this to a friendRated 5 out of 5 stars
Fun shopping
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Kevin in the store is so amazing he makes it so spectacular to shop the he really makes best buy really and
This review is from Samsung - 5.3 cu. ft. Bespoke AI Ventless Smart All-In-One Front Load Washer/Electric Dryer Combo with Ventless Heat Pump - Dark Steel
I would recommend this to a friend- Cons mentioned:Cycle time
Rated 5 out of 5 stars
Great washer dryer combo
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer dryer combo but be warned if you put a lot in at one time you could end up with a 4hour wash and dry time. But other then that i love it.
This review is from Samsung - 5.3 cu. ft. Bespoke AI Ventless Smart All-In-One Front Load Washer/Electric Dryer Combo with Ventless Heat Pump - Dark Steel
I would recommend this to a friend Rated 5 out of 5 stars
Great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer/ dryer. Definetly make our life easier.
This review is from Samsung - 5.3 cu. ft. Bespoke AI Ventless Smart All-In-One Front Load Washer/Electric Dryer Combo with Ventless Heat Pump - Dark Steel
I would recommend this to a friend- Cons mentioned:Cycle time
Rated 2 out of 5 stars
Bid dollar tag not sure it's worth it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product vibrates the wall in the next room when you do wash only to take items and you reset the timed dryer mode takes forever. If you do just a few items it's fine not sure if it's work the big dollar tag
This review is from Samsung - 5.3 cu. ft. Bespoke AI Ventless Smart All-In-One Front Load Washer/Electric Dryer Combo with Ventless Heat Pump - Dark Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi StaceyB,
We recognize how you feel about your laundry combo. Allow us to assist you further.
We shared the manual link below for steps to take when the unit is vibrating during in use. Please refer to page 79 under "Excessive vibrations or makes noise."
User manual
https://downloadcenter.samsung.com/content/UM/202509/20250926113112766/OID74251_IB_T-PJT_WD8000D-AD_7LCD_EN_2509025.pdf
We'd love to speak with you directly to provide further assistance when using the dryer mode. Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)
Please provide us with this reference number (1151936915) when you message us so our team can retrieve your information.
Thank you.
-Kimberly



































