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Customer reviews

Rating 4.5 out of 5 stars with 489 reviews

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Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

90%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 489 reviews
  • Rated 5 out of 5 stars

    Lacquer and dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well good product It works in prefect I just put the clothes on and that's it, wash and dry them and it notifies me on my cell phone when it's ready

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Could be perfect

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Samsung products, this washer combo, when it does what it's supposed to, is amazing. Washes and dries with out having to worry, connected with smart things you can get notifications on your smart phone and also set the type of wash.. but this is my second one with the same errors as the first one I replaced , these errors cause it to stop and you have to manually go start it again after a while or do the troubleshooting , what's the point of having a smart washer if you have to fix it everytime?

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Josue C,

      It seems like the promise of convenience and efficiency is overshadowed by the inconvenience of frequent troubleshooting and manual interventions.

      We would love to speak to you directly to gather more information about your experience and determine what steps can be taken to help with your washer-dryer combo model. Please feel free to get back to us via the following options

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
      4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)

      When you message us, please provide us with this reference number 1147357909 to help our team pull up your information.

      Leo Samsung

  • Rated 5 out of 5 stars

    Owner

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like it. All the choices of loads can take clothes out with no dry time or can also just dry. Washed 2 queen size quilts, no problem. Make sure to clean lint filter and leave doors open so machine drys. Have the pedestal and just right height for me., little bending.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can you say energy efficient?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a wonderful investment! This combination washer and dryer uses a fraction of the energy to operate when compared to an electric dryer and washer. Also, you free up a 40 amp 240 volt circuit to charge your electric vehicle if you have one! We have a family of 4 and while it does take longer to run a load we don't have any problems keeping up with laundry. Beware it does require some more routine maintenance and cleaning (Youtube is a great guide). Overall this is great technology and we have had no problems!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly. Love setting it up at night or during the day to come back to dry clothing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantactic tecnology

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, very good for me. Easy to use. Totaly funcionaly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this washer dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, absolutely love it - ready to use and don’t have to switch clothes between the washer and dryer. Clothes come out perfectly dry and smelling fresh.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Be-Darn this Bespoke is slow!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this type of dryer because it allows you to avoid picking up wet clothes and transferring them to the dryer. However, it takes over two hours to wash and dry a load of clothes. It doesn't have a whites cycle per se. And the worst thing about it is having to clean the dryer lint filter after every load. I like the automation that it offers but am wondering if it's worth the amount of time that it takes between loads.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,

      We understand how you feel regarding this washer/dryer. We are here to help you in any way possible.

      We recommend checking the resources below for steps to take when the dryer is taking too long to dry clothes. Please click on the embedded words for more details.

      Clothes are not dry after using the Samsung dryer:
      https://www.samsung.com/us/support/troubleshoot/TSG10001001/#dryer-cycle-takes-too-long

      Should you still need support, please don’t hesitate to reach out to us through the channels below.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, provide us with this reference number (1150299170), and it will help our team pull up your information.

      ^Rodel Samsung

  • Rated 5 out of 5 stars

    Awesome, great ROI

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read alot of bad reviews about heat pump dryer. But so far Samsung got best. Double lint filter and wash heat exchanger. Works great even when basement 45 degrees. My fist test full cycle was only 0.7kw. I'm saving ton of money after switch from regular electric dryer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bespoke washer and dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing washer and dryer we are so glad that we have it at home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best combo Samsung did they that!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best washer dryer combination yet haven't had any issues. Gets your clothes really dry! Can preset from your phone. Very handy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung All In Onw washer/dryer combo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung ALL IN ONE, is number 1! Its programed on my Samsung Ultra 23 as well! Lots of awesome features as well, 110 voltage, So I can put it anywhere my heart desires!! Awesome in more was than 1, Thanks Samsung, you didnt disappoint me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bespoke All In One Washer and Dryer

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far a year later I have not had any issues with this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung All in One

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. Saves space and energy. Absolutely love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Doing laundry game changer.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Game changer in all facets doing laundry. With great tech support of Best Buy the machine got delivered and installed (300 lbs). With the AI technology the machine chooses the best suitable washing and drying program. Ones it is done it opens the door and then only thing left is folding up the laundry and store it. This all can be controlled and monitored via an app remotely. Drying takes longer due to condenser drying. Lint filter is a bit a struggle to clean. However no outside vent needed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All-in1 Heat-Pump Washer-Dryer Combos Have Arrived

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung hit a home run with this one. Clothes come out clean and dry in two hours, using 10-15 cents of electricity per load. Compare to old-school washer and electric dryer, yes it can be faster, but uses more like 50 cents of electricity. No more moving wet laundry from washer to dryer. Frees up a 240-volt, 30-amp circuit. Way quieter. Uses less floorspace.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can never go back

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this unit because of the convenience of the "set and forget" nature of the all in one feature. Knowing I can start my laundry at any point of the day and not have to worry about being around to swap clothes into the dryer is a game changer for me. It's been about a month now and I'm still in love with it. The biggest surprise is the difference in how my clothes feel when they come out. My merino wool socks feel like they're brand new every time I put them on now. A conventional dryer has never given me this feeling. If you're looking for a unit that can crank out loads quickly then this is not the unit for you, but if you're like me and don't care if your load takes 3-4 hours to complete then this unit will completely satisfy your laundry needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer dryer combo. Runs on 110 and no vent needed. Only negative is the time it takes to wash and dry so if you’re in a hurry it’s not a good fit for you. I put mine in at night and they are done next morning so I’m good with the time it takes

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy with both of them so far!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. After I finally found a cycle my wife was happy with, super speed, she seems to be enjoying the washers now. We bought two of them to ease the cycle pain since they don't need to be vented.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung - 5.3 cu. ft. Bespoke AI Ventless Smart Al

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its an amazing washing and drying machine that does better than i expected

    I would recommend this to a friend