Customer Ratings & Reviews
- Model:
- WD53DBA900HZ
- SKU:
- 6569235
Rating by feature
- Capacity
Rating 4.8 out of 5 stars
- Dry Time
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers express satisfaction with the 5.3 cu. ft. Bespoke AI Ventless Smart All-In-One Front Load Washer/Electric Dryer Combo's overall and drying performance, ease of use, quiet operation, roomy capacity, and convenient detergent dispenser. The design is also considered a beautiful touch. However, some customers have concerns about the long cycle times and the machine's heavy weight. Other less common issues include wrinkle reduction, overall size, and maintenance.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Drying performance
Washer/Dryer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love this washer/dryer combo! Easy setup and install. Run quick and efficiently. Clothes come out clean and dry. Never forget to flip laundry again!
I would recommend this to a friend - Cons mentioned:Cycle time
Very neat machine
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ive had this washer/dryer for about 6 months now. I love it. I will say if I had several people to wash for it may aggravate at the length of time it can take. For just a small family it is awesome!
I would recommend this to a friend BEST 2 IN ONE UNIT ON THE BLOCK
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ive had this unit for several months now its amazing i love how amazingly fresh the laundry comes out always smelling so good love the AI feature ...pro tip just let it do its thing the extra time is worth it........ I am so incredibly happy with this purchase dry clothes are always completely dry!!!!
I would recommend this to a friend- Pros mentioned:Overall performance
Great buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great been enjoying the upgrade from my old machines
I would recommend this to a friend - Pros mentioned:Overall performance
Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love being able to put a load in before work and everything is done when I get home. Ellie was a huge help. Thank you Ellie!
I would recommend this to a friend - Pros mentioned:Overall performance
Great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with this purchase. The machine works great and the sales staff was very friendly and helpful. Highly recommend this product.
I would recommend this to a friend - Pros mentioned:Overall performance
Slow dry
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works great saves space in small laundry rooms. But does not wash or dry as fast as claims
I would recommend this to a friend - Cons mentioned:Cycle time
Compact machine.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It washes and dries and has many settings to choose from. From normal, to towels to AI setting. However, it needs to sit on a pedestal since I basically have to kneel down to put in detergent and softener. Also, every setting seems to take at least 2hr and 30 minutes. I cannot figure out how to shorten the time or how to open the door to take out blouses that I want to air dry.
I would recommend this to a friend - Cons mentioned:Cycle time
Samsung combo washer dryer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The combo washer dryer is doing v good but I tried to wash and dry mode to complete in 98 minutes but every time I do that it takes more time to complete but rest all is perfect I made a good decision to buy this combo washer dryer
I would recommend this to a friend Newest addition for the family
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice and space / convenience equipment I recommend
I would recommend this to a friend- Pros mentioned:Ease of use
10/10 would recommend
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s everything you could want and more. Easy set up easy use set it and forget it. No more washing clothes just to forget them in the washer and have to wash them a second time. Truly the future is amazing. Ps I am a real person. Pss I know that’s exactly what a non real person would say but I assure you I am human person for sure
I would recommend this to a friend - Cons mentioned:Cycle time
Be-Darn this Bespoke is slow!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this type of dryer because it allows you to avoid picking up wet clothes and transferring them to the dryer. However, it takes over two hours to wash and dry a load of clothes. It doesn't have a whites cycle per se. And the worst thing about it is having to clean the dryer lint filter after every load. I like the automation that it offers but am wondering if it's worth the amount of time that it takes between loads.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
We understand how you feel regarding this washer/dryer. We are here to help you in any way possible.
We recommend checking the resources below for steps to take when the dryer is taking too long to dry clothes. Please click on the embedded words for more details.
Clothes are not dry after using the Samsung dryer:
https://www.samsung.com/us/support/troubleshoot/TSG10001001/#dryer-cycle-takes-too-long
Should you still need support, please don’t hesitate to reach out to us through the channels below.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, provide us with this reference number (1150299170), and it will help our team pull up your information.
^Rodel
- Cons mentioned:Cycle time
Life changing device!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laundry machine for our lifestyle. We are an active family and always had problems with forgot to put clothes in the dryer. This is a life changing device! All can be controlled by the app. It is only using 110v therefore drying takes longer than your regular 240v. It really doesn't matter for us because we just load it and forget it.
I would recommend this to a friend - Pros mentioned:Overall performance
Convenient
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worlds very well and is nice not having to stay up to wait to switch loads
I would recommend this to a friend - Pros mentioned:Ease of use
Review after 2 weeks of usage
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still figuring out if it is worth the money. I can say it is easy to install since no vent is necessary. The hot air used to dry the clothes is condensed to get the water out of it so heated recycled air is reheated to original temp using less energy. That’s good. It’s also nice to do one load from start to finish without moving clothes between washer and dryer. That’s good. The back of the machine sticks out a bit at the bottom requiring a deeper closet. Watch out for rat droppings below machine being replaced even if they are a decade old because the delivery service will not take your old machine if they see any and there is no warning stating this so you end up paying for a service you don’t get.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there,
Thank you very much for your observation of our washer and dryer combo. Rest assured that we are working to improve our products and services with the help of your reviews.
Have a great day,
-Ernest-
- Pros mentioned:Overall performance
Best washer/dryer ever bought
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I never thought laundry would be fun, but with the Bespoke, you throw in the cloths and then choose a setting and bam, its all done. No having to switch between washing and drying it does it all
I would recommend this to a friend - Pros mentioned:Drying performance
Best purchase ever!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought two of the washer & dryer combos and they have made life so much easier! Laundry is always a hassle to begin with but this makes it much easier to tackle especially since you do not have to remove laundry and put it into the dryer separately. I love the detergent container feature that it comes equipped with so you do not have to manually add detergent to every load. The smartest technology for washers & dryers on the market!
I would recommend this to a friend The best of the best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are so in love with our purchase from best buy helping us with explaining the details for the all in 1 washer/dryer to the delivery. The machine as been perfect and met all the exceptions we were looking for when picking a washer/dryer. PS Love coming home with clothes washed and dried ready to put away. Thank you best buy and Samsung
I would recommend this to a friend- Pros mentioned:Drying performance
Could be perfect
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love Samsung products, this washer combo, when it does what it's supposed to, is amazing. Washes and dries with out having to worry, connected with smart things you can get notifications on your smart phone and also set the type of wash.. but this is my second one with the same errors as the first one I replaced , these errors cause it to stop and you have to manually go start it again after a while or do the troubleshooting , what's the point of having a smart washer if you have to fix it everytime?
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Josue C,
It seems like the promise of convenience and efficiency is overshadowed by the inconvenience of frequent troubleshooting and manual interventions.
We would love to speak to you directly to gather more information about your experience and determine what steps can be taken to help with your washer-dryer combo model. Please feel free to get back to us via the following options
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
When you message us, please provide us with this reference number 1147357909 to help our team pull up your information.
Leo
Great, time saving unit
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Makes washing and drying so much easier. You just need to follow the directions
I would recommend this to a friend