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Customer Ratings & Reviews

Your price for this item is $1,999.99
The comparable value price is $2,969.99

Customer reviews

Rating 4.5 out of 5 stars with 474 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers express satisfaction with the 5.3 cu. ft. Bespoke AI Ventless Smart All-In-One Front Load Washer/Electric Dryer Combo's overall and drying performance, ease of use, quiet operation, roomy capacity, and convenient detergent dispenser. The design is also considered a beautiful touch. However, some customers have concerns about the long cycle times and the machine's heavy weight. Other less common issues include wrinkle reduction, overall size, and maintenance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 474 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my washer and dryer. It was an excelent decision to get it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung Bespoke Washer & Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Washer and Dryer, I would recommend this to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    YALL NEED THIS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it! Not having to transfer the loads to the dryer makes it very convenient. If we need a load done by morning, it will happen!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great combo unit.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes it's big, yes it's heavy, but it's great. Single unit pulling double duty and no dryer vent needed! Just don't try and move it on your own.

    I would recommend this to a friend
  • Pros mentioned:
    Drying performance

    Rated 5 out of 5 stars

    2 in 1 that actually works

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought because our mother in law has one. NO MORE LEAVING WET CLOTHES ANS HAVING TO REWASH

    I would recommend this to a friend
  • Cons mentioned:
    Wrinkle reduction

    Rated 4 out of 5 stars

    Samsung all in one washer and dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good for our lives still. Just don’t like that the jeans come out very wrinkly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    The best washer/dryer I've ever owned

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, efficient, quiet, and the AI ​​technology (which I didn't expect) makes it much more convenient and easier to use on a daily basis.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great buy!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Washer/Dryer combo. Exceeds all my expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer & dryer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product very counfinite.i recomenet for the price is awesome

    I would recommend this to a friend
  • Cons mentioned:
    Cycle time

    Rated 4 out of 5 stars

    Samsung All in One

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does a great job of washing and drying, but as I was warned, it takes a long time to do so. I really like having the extra space only 1 appliance gives me.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Coach

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I truly love my all in one and it has been a great addition.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disgruntled with buyer’s remorse!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned this machine for over a year now and I am very disappointed with my purchase. I have the same misgivings that others have mentioned such as clothes coming out wrinkled, damp, and smelling mildewed. But my biggest grievance is the ridiculous amount of maintenance that this machine requires (which far surpasses any convenience and time saving that you will gain from not having to transfer your clothes from washer to dryer) It's bad enough that you have to disassemble and clean the multiple piece lint trap after every wash, but what's worse is having to disassemble and clean the multiple piece detergent dispenser and pump EVERY SINGLE TIME before filling the dispenser with detergent!! I'm surprised more people haven't mentioned this in reviews, but it is probably because they aren't even aware they're supposed to be doing these things since Samsung literally doesn't bother to include a manual in the box. So I'm guessing there's a lot of people that haven't been doing these maintenance steps that are going to have major repairs at some point. The only way I found out about any of this was because I started having problems with it, so I searched online for the manual (here is the manual for your convenience - https://downloadcenter.samsung.com/content/UM/202407/20240715104812449/OID74251_IB_T-PJT_WD8000D_7LCD_EN_CFR_MES_240712.pdf). Be warned that there are even more maintenance requirements than those I've mentioned, so be sure to do your homework before purchasing to make sure you are up to the task(s).

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there,

      Thank you for taking the time to share such detailed feedback about your experience. We understand how discouraging it can feel when an appliance requires more upkeep than expected, especially when concerns like odor, wrinkled clothing, and dampness begin to affect everyday use. We’re here to help and want to make sure you have the right resources to address each concern.

      Please follow the steps in the guide below to check and resolve issues related to odor or mildew. Be sure to click on any embedded links within the article for additional support:
      Samsung washing machine or laundry smells bad
      http://www.samsung.com/us/support/troubleshooting/TSG01108629/#washing-machine-has-a-mildew-smell-or-visible-mold

      For concerns with clothes coming out wrinkled or tangled, we recommend following the guide below and reviewing the steps carefully. Please also click on the embedded links for additional guidance:
      Laundry is tangled or wrinkled after washing
      http://www.samsung.com/us/support/troubleshooting/TSG01218323/

      If clothes are still coming out damp after a cycle, please refer to the instructions in the user manual under “Items are not dried” on page 82 for detailed steps and checks:
      User manual
      https://downloadcenter.samsung.com/content/UM/202509/20250926113112766/OID74251_IB_T-PJT_WD8000D-AD_7LCD_EN_2509025.pdf

      For your additional concerns regarding maintenance requirements, detergent dispensing, and overall operation, our support team would be glad to review your situation in more detail and help guide you further.

      Should you need further assistance, you may contact us through the following channels:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1151708397) to help our team pull up your information.

      Thank you!

      ^Joshua Samsung

  • Rated 4 out of 5 stars

    wow factor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has a amazing finish look and would work great for my space

    I would recommend this to a friend
  • Pros mentioned:
    Drying performance

    Rated 5 out of 5 stars

    Amazing.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's one of the best appliances i've ever purchased, If you use it right it saves a lot of time

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Samsung washing machine.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It been a great with this new washing machine all in one it makes life more easy. Very recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST WASHER & DRYER FOR A BUSY HOUSE HOLD!!!!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 STARS… WORKS FOR ME AND MY WIFE LOVE THAT WE CAN WASH AND DRY ARE CLOTHES WHEN WE ARE ON THE GO AND NOT WORRY ABOUT THE CLOTHES NOT BEING DRY!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung!!!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The greatest appliance ever!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great two-in-one and so convenient

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, love the AI feature and self cleaning as well as the door automatically opening after every wash

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best washing and dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hi my name is Faheema I am long time Best Buy customers and the washing machine is really good and so efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First wash dry

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    111111111111111111111111111111111111111111111111111

    I would recommend this to a friend