Customer Ratings & Reviews
- Model:
- WD53DBA900HZ
- |
- SKU:
- 6569235
Customer reviews
Rating 4.5 out of 5 stars with 496 reviews
(496 customer reviews)Rating by feature
- Capacity4.8
Rating 4.8 out of 5 stars
- Dry Time4.2
Rating 4.2 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers express satisfaction with the 5.3 cu. ft. Bespoke AI Ventless Smart All-In-One Front Load Washer/Electric Dryer Combo's overall and drying performance, ease of use, quiet operation, roomy capacity, and convenient detergent dispenser. The design is also considered a beautiful touch. However, some customers have concerns about the long cycle times and the machine's heavy weight. Other less common issues include wrinkle reduction, overall size, and maintenance.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Samsung!!!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The greatest appliance ever!!!!!!!!!!!!!!!!!!!!!!!
I would recommend this to a friend Rated 4 out of 5 stars
Love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Concept only two drawbacks, one takes extreem time to fully dry & knowing how to use a dryer sheet is a challenge.
I would recommend this to a friendRated 5 out of 5 stars
Perfect for small space
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it a couple of weeks ago and so far so good. The main reason I picked up this model is that as I don’t have a space for big machines. So fresh smell, I never had clothes smell this clean before. This machine is compatible with a regular 110/120 outlet. It’s a ventless, as long as you have a water hookup and a plug, you're ready to do laundry.
I would recommend this to a friend- Cons mentioned:Cycle time
Rated 5 out of 5 stars
Great Product!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like this product! I wouldn't say this is an issue or a drowback but the dry time is actually a bit more than a normal 7+cubic feet capacity dryer.
I would recommend this to a friend Rated 5 out of 5 stars
Best combo washer dryer out!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing! First GE tried it. And made the ugliest washer combo ever. Then LG made a better one, which my brother owns. But i was waiting for the Samsung. The screen is awesom. Smartthings integration is perfect. One thing i like over the LG is that the lint filter iss on the front instead of top like LG. I have a slide in section for the washer and the lg wouldnt have had the lint filter accessible. Nothing better than setting the washe and not worrying about drying.
I would recommend this to a friendRated 4 out of 5 stars
Great But….
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All good except that it wrinkles clothe after washing and drying.
I would recommend this to a friend- Pros mentioned:Drying performance
Rated 5 out of 5 stars
Samsung Bespoke All in One
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Incredible product all the way around! Only complaint is that it sits a little low and you almost have to have the lift underneath.
I would recommend this to a friend Rated 4 out of 5 stars
My new toy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great machine. Don't have to worry about switching clothes from washing machine to dryer. Machine does it all.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
All in one.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very happy with this new all in one washer and dryer. My kids love it.
I would recommend this to a friend - Pros mentioned:Drying performance
Rated 5 out of 5 stars
Excellent Machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent machine! I love it! It gets my clothes clean and I no have to switch from one machine to another to dry.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Washer Dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Totally automated. So easy to just throw in the cloths and have them washed and dried.
I would recommend this to a friend - Pros mentioned:Capacity
Rated 5 out of 5 stars
A must have!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love this machine. It’s quiet, accommodates small and large loads, no worrying about having to put items in the dryer.
I would recommend this to a friend Rated 5 out of 5 stars
Samsung bespoke phones washer dryer combo unit.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This unit is marvelous!! Put stuff in washer/dryer, select cycle-push go. Door will open when done!!!
I would recommend this to a friend- Cons mentioned:Cycle time
Rated 2 out of 5 stars
Does not meet reviews/expectations
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unit is fairly newly designed/engineered. The touch panel functions are easy to use/navigate although could not set to "just dry" time if clothes still damp-frustrating!. Did not try the Wi-Fi capabilities. Load capacity is quite adequate. However total wash/dry time averaged 4 1/2 hrs.-way too long! Bottom detergent/fabric softener dispensers hold large capacity of liquid for many cycles-definitely a plus! Negative-clean top lint trap for dryer always left a slight moisture residue & stickiness, which made it difficult to clean after each cycle. Bottom cylindrical filter (behind detergent dispenser) -always had a fairly small puddle of water discharge when removed to clean! Nearly impossible to use rag/towel to absorb water under pedestal. Unfortunately had to return after 1 month due to negatives.
No, I would not recommend this to a friendBrand response from Samsung
Posted .H there,
Thank you for choosing Samsung for your laundry needs. We're saddened that you no longer have the product and would love to work with you in the future.
Please visit www.samsung.com or one of our partners to explore products that better fit your needs.
Have a great day!
-Kimberly
- Pros mentioned:Drying performance
Rated 5 out of 5 stars
Great so far!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, delivery was awesome. Love it, throw you laundry in and let it do its thing.
I would recommend this to a friend - Pros mentioned:Drying performance
Rated 5 out of 5 stars
Love doing laundry
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Makes laundry so much easier. Wash and dry in over an hour. Love it!
I would recommend this to a friend Rated 1 out of 5 stars
Disgruntled with buyer’s remorse!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've owned this machine for over a year now and I am very disappointed with my purchase. I have the same misgivings that others have mentioned such as clothes coming out wrinkled, damp, and smelling mildewed. But my biggest grievance is the ridiculous amount of maintenance that this machine requires (which far surpasses any convenience and time saving that you will gain from not having to transfer your clothes from washer to dryer) It's bad enough that you have to disassemble and clean the multiple piece lint trap after every wash, but what's worse is having to disassemble and clean the multiple piece detergent dispenser and pump EVERY SINGLE TIME before filling the dispenser with detergent!! I'm surprised more people haven't mentioned this in reviews, but it is probably because they aren't even aware they're supposed to be doing these things since Samsung literally doesn't bother to include a manual in the box. So I'm guessing there's a lot of people that haven't been doing these maintenance steps that are going to have major repairs at some point. The only way I found out about any of this was because I started having problems with it, so I searched online for the manual (here is the manual for your convenience - https://downloadcenter.samsung.com/content/UM/202407/20240715104812449/OID74251_IB_T-PJT_WD8000D_7LCD_EN_CFR_MES_240712.pdf). Be warned that there are even more maintenance requirements than those I've mentioned, so be sure to do your homework before purchasing to make sure you are up to the task(s).
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there,
Thank you for taking the time to share such detailed feedback about your experience. We understand how discouraging it can feel when an appliance requires more upkeep than expected, especially when concerns like odor, wrinkled clothing, and dampness begin to affect everyday use. We’re here to help and want to make sure you have the right resources to address each concern.
Please follow the steps in the guide below to check and resolve issues related to odor or mildew. Be sure to click on any embedded links within the article for additional support:
Samsung washing machine or laundry smells bad
http://www.samsung.com/us/support/troubleshooting/TSG01108629/#washing-machine-has-a-mildew-smell-or-visible-mold
For concerns with clothes coming out wrinkled or tangled, we recommend following the guide below and reviewing the steps carefully. Please also click on the embedded links for additional guidance:
Laundry is tangled or wrinkled after washing
http://www.samsung.com/us/support/troubleshooting/TSG01218323/
If clothes are still coming out damp after a cycle, please refer to the instructions in the user manual under “Items are not dried” on page 82 for detailed steps and checks:
User manual
https://downloadcenter.samsung.com/content/UM/202509/20250926113112766/OID74251_IB_T-PJT_WD8000D-AD_7LCD_EN_2509025.pdf
For your additional concerns regarding maintenance requirements, detergent dispensing, and overall operation, our support team would be glad to review your situation in more detail and help guide you further.
Should you need further assistance, you may contact us through the following channels:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1151708397) to help our team pull up your information.
Thank you!
^Joshua
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great combo
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of my best purchases. Love how easier it makes doing laundry.
I would recommend this to a friend Rated 5 out of 5 stars
Samsung combo washer and dryer.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful combo washer and dryer, i have fallen in love with itsince i got it.
I would recommend this to a friendRated 5 out of 5 stars
One of a kind waher combo ever!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In terms of both appearance and performance, this washing machine definitely seems like it came from the future 22nd century. It is better than any other washing machine I have ever used. Plus, despite being so quiet and almost motionless, it washes clothes incredibly clean without any damage to the fabric. It's the best purchase I've made in the last five years. I am extremely satisfied with it!!
I would recommend this to a friend



































