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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 310 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers are satisfied with the product's high capacity, excellent cleaning performance, and quiet operation. They also appreciate its effective pet hair removal, ease of use, and appealing color. However, some customers have noted that the cycle times are longer than anticipated and the appliance itself is quite deep.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 310 reviews
  • Pros mentioned:
    Cleaning performance, Pet hair removal

    Rated 5 out of 5 stars

    Great machine that does what its supposed to do.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The machine has been with us for a few weeks, and it has performed flawlessly. It cleans well and collects the pet hairs in the containers on the walls of the tub.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the Samsung PetCare washer, and it has been a fantastic addition to my home. As a pet owner, dealing with hair and odors is always a challenge, but this machine handles both effortlessly. The specialized pet cycle truly makes a difference—clothes come out clean, fresh, and virtually hair-free. It’s also quiet, efficient, and easy to use. Overall, I’m extremely impressed with its performance and would highly recommend it to anyone with pets.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Samsung Pet Care Washer Review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer! In the past, I’ve had to go to great lengths to get the dog smell out of blankets, but I was rarely successful. One wash on the Pet care setting and the dog smell is gone!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use, Noise level

    Rated 5 out of 5 stars

    So Far So Good!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints in our limited time with this washer so far! It's easy to use, quiet, there is a setting for every time of fabric, and tons of room! The color is also very eye catching!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great washer for the farm

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer !! I was hesitant to buy a washer with an impeller rather than agitator, but it definitely cleans as well and without destroying my clothes !! I have a large dog, cats and horses - lots of hair ! This washer does the job. I can clean Mattes saddle pads in it and they come out great (horse people will know what a big deal this is !) They do need to be folded and placed in the middle, as do the comforters. I have washed horse blankets also. Pet care does the job ! Water levels are adjustable - The deep fill is very deep. The normal wash cycle not so much so that the clothes rub against each other to clean. The rinse cycle seems to use more water to remove the soap. I have had this washer 3 months and so far it has held up to the tough loads. Definitely recommend !

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Pet care washing machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washing machine. Excellent capacity! I am thrilled with it so far!! We have a lot of pets and this does a great job of cleaning!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Large Capacity Legit!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficient due to its large capacity. I no longer have to worry about thick bed linen getting clean. Handles large clothing loads, which means for our family of four, we get laundry done quicker, paired with the matching dryer. No regrets purchasing this washer-dryer set.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Samsung Washer.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only 3 loads in but unit has tons of functions. It has a spacious tub and is incredibly quiet. Transaction was incredibly easy and fast. Was an unused floor model but I am very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity
    Cons mentioned:
    Depth

    Rated 4 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the large capacity. Still getting use to all the cycles because they are labeled differently than my last washer. Only time will tell how durable the set is. I expect it to last a long time since I usually only do 2-3 loads a week. It is pretty deep and if you're short, you may have trouble getting the wash out! It is a beautiful set.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Wonderful washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the most efficient working washer that I’ve ever had. I love the features and the large tub that will handle 2 comforters at once! The pet wash feature is wonderful if you have pets. A great washer worth the price!A++++!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Pet hair removal

    Rated 5 out of 5 stars

    Deep drum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No limt on what this can handle it seems. Very customizable settings if desired. Pet hair wash setting and catcher are great and alot less hair goes into the dryer. Only inconvenience is how far down the bottom of the drum is. At 5'10 i have to stretch although shorter people in the house make it work without a stool.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Pet hair removal

    Rated 5 out of 5 stars

    Best washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer it’s is deep so I am short so it’s hard to grab clothes on the bottom lol but love the pet wash since I just adopted a puppy works great

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Large capacity and WiFI connectivity

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am most struck by how much capacity this washer has without an agitator to get in the way, yet it cleans as well as other macines I have had with an agitator. I would think not having an agitator would also be gentler on the clothes and help them to last longer. The filters for pet heir work well and helps to remove lint an hair before the clothes get to the dryer. Since my washer is at the far end of my basement, the WiFi connectivity works great to notify me when the cycle is done and it's time to move the clothes to the dryer.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Pet hair removal

    Rated 5 out of 5 stars

    Highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m loving this washing machine! I feel like my clothes finally get clean. I don’t have a ton of pet hair but the removable vents always have a little something in them which makes me happy every time I clean them out. Plus I just love the navy color and think it’s the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New blue2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful blue color love my new washer and dryer Right size for my family.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Looks good works silent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sized and good looking washer runs quietly and cleans well. The pet care option runs longer but cleans well

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Cycle time

    Rated 4 out of 5 stars

    New blue washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets my clothes clean. A bit deep where I cant just lean over and pull clthes out of it, Im 5'4". Cycles are long but I guesscthat is normal now. The two filters work great on the cst hair. Overall I am happy with them.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Best washing machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thus washing machine is awsome, it smoothand quiet, and cleans everything well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it works perfectly easy to use very quiet when operating!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Pet hair removal

    Rated 5 out of 5 stars

    The best top load washer for my puppy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is huge and it is washing anything I throw at it. The best part, it is able to pickup the fur from my super shred puppy.

    I would recommend this to a friend