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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 310 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are satisfied with the product's high capacity, excellent cleaning performance, and quiet operation. They also appreciate its effective pet hair removal, ease of use, and appealing color. However, some customers have noted that the cycle times are longer than anticipated and the appliance itself is quite deep.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 310 reviews
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great Washing Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet powerhouse. The smart features shine with convenient app controls and auto-dispensing detergent system that takes the guesswork out of laundry. Super Speed wash delivers spotless results, while the massive capacity handles king-size comforters with ease. Whisper-quiet operation is just icing on the cake.

    I would recommend this to a friend
  • Pros mentioned:
    Pet hair removal

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being a owner of 2 dogs I was a little skeptical about a washer that claimed to collect dog hair in a filter. I pleased to say it really works it does cut down on the amount of dog hair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bag for your buck

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny, runs and washes fast and can see a night and day difference with the pet care system! Highly recommended for the pet lovers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!!! The color, the features, the functionality!!!

    I would recommend this to a friend
  • Pros mentioned:
    Pet hair removal

    Rated 5 out of 5 stars

    Best decision i ever made

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this dryer, the features is has is amazing.. I havr 3 dogs so the pet hair setting that the washer and dryer has to help remove the max amount of hair of the clothes/fabric works wonders.. I am so very happy with my choice

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Exceedes all expectations.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like how big the load capacity is and how well it washes everyting. I have pets, so it been amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Great Machine

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and love the color! It's really quiet and gets my clothes super clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well & fit into the limited space for our washer & dryer

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Samsung Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had it about 2 months, so far so good. The 5.4 cu ft is big and makes it easy to do big loads. However, it is deep and shorter people will need a small step stool to reach the bottom.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Samsung Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this washer. Very user friendly. Deep tub for easy washing of large loads and bedding. 2 cats in this house and it is very effective in getting pet hair.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet, easy to install and use. I would recommend this machine.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No isssues & quiet………..…………………………………………………………………..

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great for pets

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this machine. It is big and allows me to do less runs with all my pet blankets. The pet hair is capture in the filters. Love how it tells me it is time to run a clean cycle.

    I would recommend this to a friend
  • Cons mentioned:
    Depth

    Rated 4 out of 5 stars

    So far, so great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our previous Samsung washer/dryer set recently broke after 6 years. I was hesitant to get another Samsung set because this life expectancy seemed very short, however, we decided to give this pair a chance. So far, this is a great washer. It’s a very sleek look/color, and the setting options make it easy to select the right cycle per load. Only cons: It is a top loader (so it is deeper and therefore harder to reach clothing at the bottom for us shorter people) So far I haven’t found a way to set a “my cycle” like I was able to do on my previous Samsung set.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    clean up your act

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome washer, I didn't know that the capacity was so huge and my clothing has never been cleaner.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    SamsungWasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the set works wonderful at making clothes feel clean and free of pet hair

    I would recommend this to a friend
  • Pros mentioned:
    Pet hair removal

    Rated 5 out of 5 stars

    Pet friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never heard of a pet friendly washer before, with the new trap it picks up so much dog fur and is keeping it from getting into our plumbing would recommend to anyone with pets

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wager

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love my new washer is easy to manage and I love to get the duet to match

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Ease of Use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the deep washer drum. It seems to better balance a larger load. I also love the soft close lid. I barely touch it and it will gently close.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Review of Samsung HE Smart Washing Machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We haven't owned our Samsung HE Smart washer long, but so far it has provided us some of the best washing options and cleaning than any other washing machine that we've owned.

    I would recommend this to a friend