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Customer reviews

Rating 4.7 out of 5 stars with 307 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers regard the 5.4 Cu. Ft. High-Efficiency Smart Top Load Washer with Pet Care Solution highly for its large capacity and effective cleaning performance. Many appreciate its quiet operation and the helpful pet hair removal feature. While some find the depth of the washer to be a concern and the cycle times longer than expected, the overall sentiment leans positively towards its ease of use, appealing color, and convenient in-washer filters.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 307 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Sam washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great options, does a through job cleaning, and quick washing

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer it’s definitely a 5 star it’s really a deep washer ! Washes wonderfully love the blue it comes in !

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washer

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer. The "Pet Care" It has not gathered any hair. But it has gathered "lint" Love the deep fill option!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Machine saves on water but not in a good way

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer is marketed as “highly efficient” due to using less water, but the clothes feels like it still has soap on or is not as clean, compared to heavily washed or used with an agitator. Felt we were rinsing several times to get the true clean feel which added time and a few additional manual steps. Looks were glossy but held smudges over time and not as nice/kinda cheap looking.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi OscarA,

      We can feel your disappointment with this washer. We are here to assist you.

      We recommend checking the resources below for steps on how to select the best cycle and settings for your washer. Please click on the embedded words for more details.

      Cycles, settings, and features on your Samsung washing machine:
      https://www.samsung.com/us/support/answer/ANS10001016/

      Should you still need support, please don’t hesitate to reach out to us through the channels below.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, provide us with this reference number (1148035704), and it will help our team pull up your information.

      ^Rodel Samsung

  • Rated 5 out of 5 stars

    get it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great washer washes everything with excellence get it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    my washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent .. i love it and you can use your phone to programed your washer and no noises and ease to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loved this washer so much I bought it again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second time to buy. Had to leave my first set in Oklahoma when I moved to Arizona.

    I would recommend this to a friend
  • Pros mentioned:
    Pet hair removal

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Actually removes pet hair as advertised. Im happy with it and installation went smooth.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer, very efficient and the smart control option is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    cleans clothes well and have a great water level to the wash

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks beautiful and works great! We are very pleased with the upgrade and all the options this offers!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer especially if you have kids and pets.

    I would recommend this to a friend
  • Pros mentioned:
    Pet hair removal

    Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer! It’s better than the previous model and I love the pet hair removal!!!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great Buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is It is so quiet with no interruption to family time. It is energy efficient dryer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy with this product. Finally have a washing machine that works

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Wash

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washes great. It is a bit of a task to get everything out of the bottom. Holds a lot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new washer! You can connect it to the smart things app and control it from your phone

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Good washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer , & good with delicates Does a great job for whites & colors

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washer petcare

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I got this one.It's a great machine awesome for pets

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Samsung pet washer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new washer with the pet hair filters. It works awesome

    I would recommend this to a friend