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Customer reviews

Rating 4.7 out of 5 stars with 307 reviews

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    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers regard the 5.4 Cu. Ft. High-Efficiency Smart Top Load Washer with Pet Care Solution highly for its large capacity and effective cleaning performance. Many appreciate its quiet operation and the helpful pet hair removal feature. While some find the depth of the washer to be a concern and the cycle times longer than expected, the overall sentiment leans positively towards its ease of use, appealing color, and convenient in-washer filters.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 307 reviews
  • Rated 1 out of 5 stars

    Buyer beware

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst dryer ever! Programmable settings are confusing and inflexible. It takes 3 rounds of high heat to dry a medium load

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Pet washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can not figure out how to operate it. I have read instructions. I can not figure out how to adjust water level and it sounds terrible when washing. :(

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi SHELLH,

      We can feel the disappointment you have with the washer. We are here to help you in every way possible.

      Please see pages 40 -42 in the Operations section of the manual. This will show the cycle suited for each type of cloth and what settings can you modify.

      https://downloadcenter.samsung.com/content/UM/202309/20230913214339031/OID67143_IB_WA7100C_EN_230912.pdf

      We recommend checking the resources below to check the noise coming from your washer. Please watch the video and kindly click on the embedded words for more details.

      Samsung washing machine is noisy:
      https://www.samsung.com/us/support/troubleshooting/TSG01001985/

      Should you need support in the future, please don’t hesitate to reach out to us through the channels below.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, provide us with this reference number (1146625975), and it will help our team pull up your information.

      ^Rodel Samsung

  • Rated 1 out of 5 stars

    Not impressed

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s too tall for most people to reach the bottom. Also my wife is certain it is putting oil spots on our clothes.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Great Washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a Kenmore Cabrio which broke, the reviews on this one seemed good so we bought it. I'm so happy we did, because it's fantastic. Fast, washes clothes really well, it's big and beautiful.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Pet hair removal

    Rated 5 out of 5 stars

    Must have with shedding pets

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this washer. We have two dogs and I am impressed with the amount of dog hair that is removed while washing. A lot of our clothes I do not dry in our old washer they would still have dog hair on them. Now to save up to buy the matching dryer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We replaced our washer with this Samsung. We had one in our prior home and we absolutely loved it! We had to buy another one for our new house. IT IS THE BEST choice ever! Works great and easy to use especially with the pet care system. Highly Recommended!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Satisfied. Best Buy gives the best deals.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am extremely satisfied with the product. It is an elegant load washer and it works perfectly. The delivery people were very nice and kind when they came to install it at my place. I highly recommend this product from Best Buy as they give out the best deals.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Washer the best!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new Samsung Washer! Especially the blue color and the spout that I use to clean out my detergent cup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dishwasher is very easy to use and does a great job cleaning clothes. Cycles run smoothly and everything comes out fresh and clean. I am happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The night life

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the color and i like how it let's you know when it's done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best washer ever

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    washes large loads, very quiet. Don't think about it, Just buy it.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Great washer!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large capacity, easy to use, easy to keep it clean and nice looking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I luv this washer. It is quiet and has multiple washing options.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Pet hair removal

    Rated 5 out of 5 stars

    Great washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer so far. Large capacity and does pull out pet hair well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pet Wash is a MUST!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the pet option! It is what sold this washer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washing Machine

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product! The features are exactly what we were needing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an appliance very well made. Would highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Pet hair removal

    Rated 5 out of 5 stars

    Must have for any Pet owner

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pet Care option makes the difference when compared to the normal model, will recommend to any pet owner.

    I would recommend this to a friend
  • Pros mentioned:
    Pet hair removal

    Rated 5 out of 5 stars

    Better than expected

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this machine. It cleans clothes and bedding really well, no more pet hair after washing, that’s mainly why I purchased this specific machine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice looking washing machine

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would give it a five but to add softener or laundry soap the tray needs to come out further.

    I would recommend this to a friend