Customer Ratings & Reviews
- Model:
- WA54CG7150AW
- SKU:
- 6547601
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are enthusiastic about the 5.4 Cu. Ft. High-Efficiency Smart Top Load Washer, highlighting its high capacity and excellent cleaning performance. Many appreciate the quiet operation and the effectiveness of the pet hair removal feature. While some find the depth of the washer to be a concern and the cycle times longer than expected, the overall sentiment leans positively towards its ease of use and appealing color.
This summary was generated by AI based on customer reviews.
Water bill
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hot water , cold water not going well also need to purchase extra parts for alexa,if you don't mind using the hot water it's nice
I would recommend this to a friendBrand response from Samsung
Posted .We understand where you're coming from, and we're available to help, TamaxnisbaR.
It would be awesome if you could tell us more about your experiences with the washer so we can best assist you.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1146919516, to help our team pull up your information.
Have a great day!
^Chrystel
Buyer beware
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst dryer ever! Programmable settings are confusing and inflexible. It takes 3 rounds of high heat to dry a medium load
No, I would not recommend this to a friendPet washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can not figure out how to operate it. I have read instructions. I can not figure out how to adjust water level and it sounds terrible when washing. :(
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi SHELLH,
We can feel the disappointment you have with the washer. We are here to help you in every way possible.
Please see pages 40 -42 in the Operations section of the manual. This will show the cycle suited for each type of cloth and what settings can you modify.
https://downloadcenter.samsung.com/content/UM/202309/20230913214339031/OID67143_IB_WA7100C_EN_230912.pdf
We recommend checking the resources below to check the noise coming from your washer. Please watch the video and kindly click on the embedded words for more details.
Samsung washing machine is noisy:
https://www.samsung.com/us/support/troubleshooting/TSG01001985/
Should you need support in the future, please don’t hesitate to reach out to us through the channels below.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, provide us with this reference number (1146625975), and it will help our team pull up your information.
^Rodel
Not impressed
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s too tall for most people to reach the bottom. Also my wife is certain it is putting oil spots on our clothes.
No, I would not recommend this to a friend- Pros mentioned:Cleaning performance, Pet hair removal
Must have with shedding pets
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love this washer. We have two dogs and I am impressed with the amount of dog hair that is removed while washing. A lot of our clothes I do not dry in our old washer they would still have dog hair on them. Now to save up to buy the matching dryer.
I would recommend this to a friend - Pros mentioned:Capacity, Ease of use
Great washer!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Large capacity, easy to use, easy to keep it clean and nice looking.
I would recommend this to a friend - Pros mentioned:Capacity, Pet hair removal
Great washer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer so far. Large capacity and does pull out pet hair well.
I would recommend this to a friend - Pros mentioned:Pet hair removal
Must have for any Pet owner
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pet Care option makes the difference when compared to the normal model, will recommend to any pet owner.
I would recommend this to a friend - Pros mentioned:Pet hair removal
Better than expected
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this machine. It cleans clothes and bedding really well, no more pet hair after washing, that’s mainly why I purchased this specific machine.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Pet washer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this washer! We have 3 dogs, 2 kids and it can keep up with our crazy family
I would recommend this to a friend Loving it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have been using for about 3 weeks now.i do like the filter trap in the washing machine. Helps with the blankets and towels that end up clogging the drum. Very large and can easily fit a king size comforter, that is heavy and thick. Previous washer I had never filled with enough water nor washed it well.
I would recommend this to a friendGood washer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good washer. The pet filter works well with hair/paper. Easier to get hair off clothes before the dryer step.
I would recommend this to a friendLove the washer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the washer, the delivery guys were great. It would be better with more written operating instructions.
I would recommend this to a friendWasher review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wife loves it. It’s better than any side loader and she can check the diagnostics with her smart phone
I would recommend this to a friendFantastic machine
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thid thig is fantastic deal for the money and it works great
I would recommend this to a friend