Black Friday starts nowShop new DoorbustersShop now

Main Content

Customer Ratings & Reviews

Your price for this item is $949.99

Customer reviews

Rating 4.7 out of 5 stars with 267 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 5.4 Cu. Ft. High-Efficiency Smart Top Load Washer, highlighting its high capacity and excellent cleaning performance. Many appreciate the quiet operation and the effectiveness of the pet hair removal feature. While some find the depth of the washer to be a concern and the cycle times longer than expected, the overall sentiment leans positively towards its ease of use and appealing color.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 267 reviews
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    quiet Live he washer works well and very quiet

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Lg products , i have found that all washing machines on the market today I’ll have good and bad reviews. Our LG washer of 15 years finally decided to go kaput and we bought the newer version of the LG and it seem like it was very loud. Then we decided to go with this Samsung pet washer. We love the way it looks very quiet, very smooth . I plan on buying the extended warranty just to be safe, 

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Samsung washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well!! Easy to use, & looks great. Very quiet!!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Good Purchase

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient, size is great, display and features very nice and looks very good.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Pet hair removal

    Rated 5 out of 5 stars

    Deep drum

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No limt on what this can handle it seems. Very customizable settings if desired. Pet hair wash setting and catcher are great and alot less hair goes into the dryer. Only inconvenience is how far down the bottom of the drum is. At 5'10 i have to stretch although shorter people in the house make it work without a stool.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Pet hair removal

    Rated 5 out of 5 stars

    The best top load washer for my puppy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is huge and it is washing anything I throw at it. The best part, it is able to pickup the fur from my super shred puppy.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    So Far, So Good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer - was a little hesitant on the blue color when ordering online, but once it was all setup I loved how they looked. Pet Care Wash function has already made it worth the wait for me - it has taken out pet hair from a sweater in particular that I have never had any luck getting fur free from. The regular wash was even able to remove a stain from a shirt that two previous wash cycles in my old washer did not remove. I will admit those wash cycles take some time, and will also periodically fib on the time remaining - I watched it stick at 58 minutes remaining for around 10 minutes and then it stuck at 11 minutes for nearly 15 minutes - it went so long it led me to believe there was a problem during the last rinse. Aside from that currently minor bug, I'm loving it. The deep capacity is a life saver for super bulky blankets.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Great washer

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer for pet families, its strong, and quiet. Very efficient

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great for pets

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this machine. It is big and allows me to do less runs with all my pet blankets. The pet hair is capture in the filters. Love how it tells me it is time to run a clean cycle.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use, Noise level

    Rated 5 out of 5 stars

    So Far So Good!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints in our limited time with this washer so far! It's easy to use, quiet, there is a setting for every time of fabric, and tons of room! The color is also very eye catching!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great washer for the farm

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer !! I was hesitant to buy a washer with an impeller rather than agitator, but it definitely cleans as well and without destroying my clothes !! I have a large dog, cats and horses - lots of hair ! This washer does the job. I can clean Mattes saddle pads in it and they come out great (horse people will know what a big deal this is !) They do need to be folded and placed in the middle, as do the comforters. I have washed horse blankets also. Pet care does the job ! Water levels are adjustable - The deep fill is very deep. The normal wash cycle not so much so that the clothes rub against each other to clean. The rinse cycle seems to use more water to remove the soap. I have had this washer 3 months and so far it has held up to the tough loads. Definitely recommend !

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Pet hair removal

    Rated 5 out of 5 stars

    Highly recommend

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m loving this washing machine! I feel like my clothes finally get clean. I don’t have a ton of pet hair but the removable vents always have a little something in them which makes me happy every time I clean them out. Plus I just love the navy color and think it’s the best.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Love the Color!

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Cleans well and works quietly! Love it! Blue coloring is beautiful!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Large Capacity Legit!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficient due to its large capacity. I no longer have to worry about thick bed linen getting clean. Handles large clothing loads, which means for our family of four, we get laundry done quicker, paired with the matching dryer. No regrets purchasing this washer-dryer set.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    phenomenal machine

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is literally amazing, works and cleans so well. The capacity is incredible love the debris collection device inside

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Navy washing machine Samsung

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is an excellent machine. The capability to use the app on your phone is a plus. Just remember only wash pants and blue jeans together no other clothing should go into the washing machine when you are washing colors. Separate them. Love the machine.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level
    Best Buy Employee

    Rated 5 out of 5 stars

    So far so good

    |
    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased this washer and have no complaints. It wahes large loads and towels with ease. Its somewhat quiet and doesnt make that much noise.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    This washer ROCKS!

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer ROCKS! This machine is a beast i have thrownd everything I can think of i have that can be washed . Blankets bed pads a full load of Jeans. This machine kicks butt. I love the little chime music it plys. And with the Smart Things app it sends to a message when it is done. Washing clothes has become my favorite chore!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great washer and install team

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the top loader (I don't have to bend over and contort myself to get into it like the front loader). It's quiet and does a great job! And the install was seamless and quick!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Looks good works silent

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sized and good looking washer runs quietly and cleans well. The pet care option runs longer but cleans well

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Love the filters

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's so exciting to be able to easily choose every element of each wash. I wanted a washer that had a filter since I have little dogs and it's not easy to keep hair out of the wash. These filters are easy to clean and help give me confidence for a better wash.

    I would recommend this to a friend
Sponsored