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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 264 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 5.4 Cu. Ft. High-Efficiency Smart Top Load Washer, highlighting its high capacity and excellent cleaning performance. Many appreciate the quiet operation and the effectiveness of the pet hair removal feature. While some find the depth of the washer to be a concern and the cycle times longer than expected, the overall sentiment leans positively towards its ease of use and appealing color.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 264 reviews
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Great washer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this washer so far! It has a large capacity and gets our clothes so clean.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    0

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clothes come out very clean and smelling great. Easy to operate also.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    HUGE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a very big washer! I didn’t realize just how big it is. I put large loads in (what I consider large loads) and it handles it well. I always bought front loaders but this machine had easy filters to get to. I have 2 dogs and I love this machine because of the filters inside the machine. The filters work great & so easy to get to.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Barlow Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer/dryer work great and the delivery and installation was also great.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    The Washer I Didn’t know I needed!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I came from an older, agitator washer, so this washer has been absolutely amazing (and saves a little more energy). The size is perfect, with plenty of space for blankets, dog beds, or anything you decide to throw at it. Having said that, this washer’s Pet Care Solution is my favorite feature. I have a Frenchie, so he sheds a lot, and it’s those smaller fine hairs, but with this washer, his bed and blankets come out looking so good (removing almost all the pet hair). Also, I feel a little more at ease with Samsung’s product now that they offer a 20-year motor warranty (beating LG’s motor warranty). Overall, I just can’t recommend enough. I feel so spoiled with this washer (and dryer, since I got the matching set).

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Absolutely LOVE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely LOVE my Samsung washing machine! It catches the pet hair and fuzzies from blankets with ease. I love how I can see on my phone when its done or needs a self cleaning cycle!

    I would recommend this to a friend
  • Pros mentioned:
    Pet hair removal

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being a owner of 2 dogs I was a little skeptical about a washer that claimed to collect dog hair in a filter. I pleased to say it really works it does cut down on the amount of dog hair.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the capacity of this washer. It can clean a comforter well, unlike others I’ve had in the past. He impeller washes the clothes nicely. All the liquids are blended into the cycle without residue left in the container. Reasonably priced!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Definitely helps with the dog hair!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! I have two GSD mix dogs, and I volunteer at an animal shelter. As a result, I am often covered in dog hair, and though there is no machine that is going to get rid of every hair, this washer, along with the dryer combo, has definitely helped. I also love the deep bin & the ability to wash even a king sized comforter. 10 out of 10, would totally buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Pet hair removal

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pet hair is not an issue. It works beautifully. The coloyis magnificent. Still working out all the features but a beautiful Samsung Product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I recommend this for any one with a furry friend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have pets with hair this is a great washer. I washed a cat blanket and the filters caught enough hair for a second cat. LOL. But the best thing is it didn't go down the drain to clog up my plumbing. That is a winner for me. This replaced a set of Samsung I had for over 10 years.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level, Pet hair removal

    Rated 4 out of 5 stars

    Honestly. Its legit.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, and its fairly quiet. Also the pet hair catcher actually works well. Clothes are much cleaners now.

    I would recommend this to a friend
  • Pros mentioned:
    Pet hair removal

    Rated 5 out of 5 stars

    Loving the Dusty Navy color!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm loving my new Samsung petcare washer and dryer! The navy color is so sharp! I also love the way they deal with my 2 labrador retrievers' hair! The only issue is that being short I need to stand on a stool to get things out of the bottom of the washer!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Samsung PET-care Washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over all as advertised, easy to operate very large drum. Only negative thing would be the amount of water used during the wash cycle. It doesn’t cover the clothes completely but every item is clean when finished washing. So no complaints here , easy on the water bill

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Attention pet parents :-)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We replaced our last Samsung washer with this Samsung washer . We like Samsung and their products and this washer is great if you have pets as we do. The washer has two filters on the inside drum that is great! it picks up the pet hair and fuzz. I am loving our new washer:-)

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great washer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very nice washer. The barrel is much larger than I expected. You can easily wash large items like comforters and dog beds.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 4 out of 5 stars

    Good washer for the low-ish price I paid

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Base price pretty high, but I purchased on a 40% off and got an additional $100 off for buying the pair. BB also threw in $200 in gift cards with the pair, so this was a pretty good deal. That said, washer runs quietly, clothes seem to be clean, and cycle times are decent. Capacity of the tub is good too, but because the dispensers are different I keep leaving the little drawer open :)

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Samsung Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this washer. Very user friendly. Deep tub for easy washing of large loads and bedding. 2 cats in this house and it is very effective in getting pet hair.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Ease of Use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the deep washer drum. It seems to better balance a larger load. I also love the soft close lid. I barely touch it and it will gently close.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Samsung Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had it about 2 months, so far so good. The 5.4 cu ft is big and makes it easy to do big loads. However, it is deep and shorter people will need a small step stool to reach the bottom.

    I would recommend this to a friend
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