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Customer Ratings & Reviews

Your price for this item is $1,079.99

Customer reviews

Rating 4.4 out of 5 stars with 397 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers are enthusiastic about the large capacity, cleaning performance, and ease of use of this 5.4 Cu. Ft. High Efficiency Top Load Washer with Active WaterJet. Many appreciate its quiet operation and the numerous features offered. While some users noted concerns about the water fill level and occasional imbalance issues, the positive feedback on cleaning and capacity outweighs these drawbacks. The washer is also praised for its value and affordability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 397 reviews
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great washer.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this for a week, it’s been great so far. Machine is very quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Thank you

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is awesome and works perfectly. Thank you so much for installation

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new washer. Easy to set up and use. I like the reminder to clean it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use and easy to clean. Great purchase

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was doing four or five loads a day, now only two. love the slide out soap dispenser.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Samsung Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought washer from Best Buy. Works great. No issues with product

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Loving my new washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that I can wash my king size comforters now and does an amazing job.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new washer!!! has lots of room and is a big water saver

    I would recommend this to a friend
  • Pros mentioned:
    Washer size

    Rated 2 out of 5 stars

    Maybe consider something else

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer does a great job at cleaning and is large enough for a family of four, but it recently developed an electrical short in the panel where we have to turn the panel off and back on to reset it. If we are able to get it going, it appears to go through the whole cycle, but the panel beeps intermittently throughout the whole cycle. It is loud and very annoying especially if your washer is on the ground floor of your home. I am currently trying to rectify the issue with Samsung customer service, but the washer was purchased slightly more than a year ago, so I don't know if there is a manufacturer's warranty left.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Sweet, I realize your experience has been less than ideal, and I definitely understand. You are a valued customer and your experience matters to us. We are continually improving our products and services, and your feedback is vital to that process. We would like to have the opportunity to inquire further about your review. For more assistance, please reach out to us on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1143708328) and it will help our team pull up your information. We look forward to hearing from you. ^Lena Samsung

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Very pleased and glad there was an owners manual

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a good job of cleaning and really like the capacity of the washer

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great load capacity

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome load capacity for blankets comforters and big loads!!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Glad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is awesome. It washed our king size bedding with easy

    I would recommend this to a friend
  • Pros mentioned:
    Washer size

    Rated 5 out of 5 stars

    Great Washer so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size of this washer! have no complaints so far with its performance.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice functionality and easy to use. I would recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Machine but a little TALL for shorter folks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the machine. It has all the right features and is huge! The problem is that my 5' 2" wife can't reach the bottom of the unit to get the wet clothes out of it. It was quite funny the first few times. So, I really like the unit except for that fact.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great washer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had no issues with this washer, it works amazing! Super quiet!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great washer for our large family

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great washer I can wash my duvet and sheets in one load

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    nice purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very quiet and added pleasant feel to the washroom

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with new washer. Works well and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    excellent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use and easy setting also for myself and for my family

    I would recommend this to a friend