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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 254 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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90%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 254 reviews
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great big tub….nice to do big loads…nice cycles…nice phone apps

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    10/10 Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to use and tons of clothes could be washed.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Product reviews

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product I have family that has the same product

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Love love love

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this! It’s so nice and you can fit a ton of clothes into it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Satisfied

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1st set ran 8 years trouble free. Stay with what works best.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it says it'll do without any issues, love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    luxury equipment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The auto-dispense system is definitely helpful. It's not noisy at all. It has many preset options that help you easily select the type of wash. It's very easy to operate.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer has some nice features that I like link it to your Wi-Fi and phone you can adjust the settings from your phone when the load of laundry is done you will get an alert on your tv and phone

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    samsung

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    plenty of room......................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good Samsung washer, I recommend 100 % nice quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer everything about it the color is beautiful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer is great! Full loads of bedding and whatever needs to be washed with no problems. No noise and items are extracted well before drying(if need be).

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the washer a week and it is great so far. Happy wife happy life

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung 5.5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our first delivery came with a unit that leaked, Best Buy took it back and brought us a new one the next day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love not having to add detergent/softner with every load. They could have done a better job with indicating the tubs are low or need to be filled

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product!Highly recommend for everyone!Excellent quality

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good item

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good good purchase. My wife and really like it and enjoy it

    I would recommend this to a friend
  • Pros mentioned:
    Auto dispense

    Rated 3 out of 5 stars

    Okay but not great

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the self dispensing detergent but it does not dispense enough to make your clothes smell good. Not sure if washes well enough.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi There,

      Thank you very much for your review on one of our products. Should you need support in the future, please don't hesitate to reach out to us at www.samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).

      Have a great day!

      -Ricardo Samsung

  • Rated 3 out of 5 stars

    A Little Disappointed

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased 10/12 received 10/15. The machine is already down. Code SC a sensor issue. Will be contacting Customer Service shortly. Quite the inconvenience for the Christmas Holiday.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Belinda,

      We know how important it is to have a reliable appliance at home. Let us help you with your washer.

      Here is a link for troubleshooting steps for your washer that is displaying an error code; kindly watch the video and click the embedded words.

      Samsung washing machine information and error codes.
      https://www.samsung.com/us/support/troubleshoot/TSG10000997/?msockid=08e6a45904c26b1f3477b061055f6aec

      If you have further questions or inquiries, these are the platforms that you can reach in the future:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1147998443) to help our team pull up your information when you message us.

      Thank you.

      -Ricardo Samsung

  • Rated 5 out of 5 stars

    Buy it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this along with its dryer counterpart. Combine it with the smart things app and it will do everything but fold your clothes. Great product!

    I would recommend this to a friend