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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 4239 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.0 out of 5 stars

  • Sound Quality

    Rating 3.9 out of 5 stars

  • Brightness

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers express satisfaction with the picture quality, easy setup, price, color, and smart TV features of the 50" Class 8 Series LED 4K UHD Smart Tizen TV. However, they have concerns about the remote control, durability, short lifespan, screen issues, and warranty.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 120 Showing 2,381-2,400 of 4,239 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sharp and clear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing I ever bought its smarter than I am! Love the clear sharp picture.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Beautiful Picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this tv, the 8 series is definitely worth the extra money.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Seems good so far

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv working well, very good picture. Hope no shadow happens with this Samsung

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing picture and wonderful colors to enjoy!!! Buy it

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love my new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv has every feature you could want and the picture quality is amazing

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Didn't live up to expectations.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had got this TV for my parents to upgrade their 10 year old Samsung HD 46" TV. The old TV still worked, but I wanted them to get the picture boost from HDR and 4k - plus, the 50" fit in about the same physical size as the old 46" thanks to the smaller bezel. This is the first Samsung product that I regretted purchasing. We had it running for about a week, and no matter how I tweaked the settings, The colors just never looked right. Everything seemed WAY over saturated or too muted -- I couldn't get anywhere in the middle that would work for all channels/movies. In the end I returned it and got the LG 50" 7300 and overall the picture quality is much better.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV Great Price and features

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV with Alexa, Crystal clear, Great Buy and deliver was super fast.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Samsung TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, great quality , Easy set up. Great picture

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 50

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really enjoy this tv. So many features and plenty of channels

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great value

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture Good sound Not a easy setup process

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Samsung TV....finally!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. However, had to return and replace first one purchased as it did not work. After that hassle, and after holding on phone with GEEK SQUAD in INDIA for 56 minutes, point of purchase Best Buy store wanted much too much $$ to send set-up aid to residence. Love tv. Not happy with Best Buy. Had to call cable server out....cost much less than Best Buy Geek Squad.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great value TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up (and to a Sonos Beam) and great picture especially with Apple TV 4K

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    gaming

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my sons Birthday he is a gamer the picture quality is amazing

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture and sound are both great. I purchased on sale so that’s an added plus.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv for the right price ! Picture is good and it was delivered right away

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Good picture quality, but very buggy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV itself looks good. The blacks look genuine, HDR looks good, the picture quality is overall very good. But I've experienced a whole host of problems ranging from the extremely slow menu, to needing to format the TV to actually make it connect to my PC without all the smoothing/anti ghosting features that makes it basically unusable. Otherwise it wouldn't allow a settings change. The TV sometimes drops my PC signal (especially if I try to watch Netflix on PC instead of through the smart features), and then I end up having to unplug/plugin my HDMI cable to get it to register again. Overall I just wish I could get a large TV these days without the "smart" features. I just want a big display that isn't extremely expensive

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greg,

      Than you for your purchase and review of the TU8000 Crystal UHD TV.
      Please try these steps for optimal connection with your PC:
      Press Home > Source > Select the HDMI port to which the PC is connected.
      Press the Up arrow and select Edit.
      From the Edit Device Type menu, select PC.

      I hope the above tips help resolve your concern.
      If you still experience problems, please reach out to us for further troubleshooting.
      You can contact our Customer Support toll-free at 1-800-SAMSUNG (ask for TVs) Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
      Simply copy-paste this link into your browser to LiveChat with us: https://www.samsung.com/us/support/#contact_us_for_support

      We are likewise reachable by Facebook Messenger at: https://www.facebook.com/samsungsupport

      Or find us on Twitter at  https://twitter.com/SamsungSupport

      If you have not already done so, we invite you to register your new Samsung TV at:  https://www.samsung.com/us/support/register/.
      Registering your product gives you access to easy warranty support, convenient opt-in to special promos & offers, faster troubleshooting & service, and quick notification of system updates.

      - Samsung Ambassador Samsung

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung Crystal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The name says it all; the picture and sound, no need for a surround sound.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Samsung TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We Love our new Samsung TV. It is awesome. It is easy to operate.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Thank you q

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great smart tv. Fantastic fairy sound and screen quality. I loved it

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great bedroom television

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is clear, great size, Samsung always gives gray quality products.

    I would recommend this to a friend