
Rating 4.4 out of 5 stars with 4240 reviews
4.4- Picture Quality (2326)
- Ease of use (530)
- Price (156)
- Smart TV (143)
- Color (104)
- Remote Control (145)
- Reliability (65)
- Stand (13)
Customer Images
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
- Rated 4 out of 5 stars
Samsung 4K 50" Class 8 - Great TV, horrible remote
This is my first 4K TV and I am very please so far. I did a lot of research before buying and I think it paid off. I am upgrading from a Sony Bravia 48" 1080P and I must say, this is definitely an upgrade! I was between this and the Sony Bravia X800H but ultimately decided on this one. Installing it was pretty simple, other than me not having the right size screws to mount it to my wall mount. A quick trip to the local hardware store and 4 M8-1.25x20mm screws later, I was good to go! Initial setup was straight forward and it automatically detected my inputs and programmed my remote to work with them. The picture is incredibly clear when watching 4K video. You can definitely see the difference between 4K and 1080P with this TV and the motion clarity is exceptional. Even when watching files from my USB drive, which are all standard definition, the picture quality and motion clarity are there. I can clearly see a difference between this and my old TV. Now for a few things that I don't care for. First off, the remote. It's great for people who like minimalistic things but for those of us who like a remote that is convenient, this is not a good choice! The remote has a grand total of 13 buttons plus the directional pad. One of the buttons seems completely pointless, the Ambient button. I really don't know what that is even for. There's a mic button so you can use voice remote but I watch a lot of TV while my wife is sleeping so that's not the best option. There is also a remote on the Samsung TV app but it's pretty simple too. In this category, my Sony was definitely better. I wouldn't say it's a reason not to get the TV since there are so many options for aftermarket remotes out there but it is very annoying to have such a nice TV and such a horrible remote. Another area where my old Sony excelled was the USB inputs. It had 4. This TV has 3. If you use a cable box, have a game console and use a streaming device (Roku, Fire Stick) you've used up all of your inputs! So now you get to manually swap plugs if you want to play your other game console or hook up your camera or whatever else you need to connect. Granted it's not worth the extra $$$ to get the 4th input. Just buy a splitter if you need one. The third area where this TV lets you down is the menu. I really don't like the amount of work you have to do to simply switch your input sources or change your TV's settings. Again, they could have made a better remote that had these buttons on it so the menu wasn't needed but for some reason, they didn't. I guess they figure people would rather just use voice control. Overall, I am pleased with my purchase. Yes, there are a few things I don't like but I can deal with them so long as the picture remains this clear. I would recommend this TV to a friend but I would let them know ahead of time the complaints I have so they too could make the best decision.
Posted by jsellis01
- Rated 4 out of 5 stars
Dead tv vs new tv.
We were happy with this Samsung 50in when we got it , it was our first "smart tv" we figured it would last a few years before we had any issues. Surprised to say the least when it died. But with our Best Buy membership and the awesome crew of Geek Squad , we were able to get our replacement with installation and a tutorial from the Geek Squad in the blink of an eye. VERY happy with our new tv . Best Buy will always be our go to store for our home entertainment needs. We highly recommend the Geek Squad from the Montebello store.
Posted by SamT
- Rated 5 out of 5 stars
Love the picture
The price and the picture quality is excellent I wanted the 65 but I thought that was to big for my bedroom but it could have fitted.it was easy to set, just plugged everything in and when I turn on the tv it started setting up everything.
Posted by Peppa
- Rated 5 out of 5 stars
Great tv
This tv has been a great update from my old insignia tv, has a good picture, easy to use, and works great with my Samsung DVD player. Smart functions are great also.
Posted by Wolfie
- Rated 5 out of 5 stars
AWESOME VALUE!!!
Although I’ve only had the smart TV for two months, I have only experienced one problem which required me to reinstall the software from Samsung, but their tech-support department was very helpful in assisting me in getting that done. And since then I have not had any issues with it! The picture quality is excellent and in addition to watching TV I also play music and watch shows on Apple TV and the other streaming services that are available I am very pleased with my purchase and for the price I believe it was an excellent value!!
Posted by rgcook